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Hi, so here my key datas: MobiControl 14.3.4.1087 Agent 13.7.6.1004 on a MC330M with Android 8.1.0 Active MDM API: Work Profile, Remote View I assign profiles to these devices but nothin will happen, with my 20 Android 7.1.2 with Agent 13.0 is everything ok. I have no errors or something else so i dont know what to do. The only thing ist that i have a "Work Profile" on the android 8 devices Kind Regards
Does anyone else ever run into the problem where the browser won't grab a device or folder when attempting to move it? I have run into this on multiple browsers but have never figured out why it happens. Most of the time I can move devices or folders with no issue..... other times, I can't seem to get the devices to move. Thoughts?
Good Afternoon! I used to use the following script to set the screen time out on our android + devices however this doesn't appear to be working for Android 9.0. Does anyone know if the syntax has changed? I've tried both of the following: Writesecureprofstring –sys screen_off_timeout 600000 writesecuresetting –sys screen_off_timeout 600000 From what I can tell this should still work.. when I do Watchsetting On I get the following log when I manually change the setting: Custom log (URI:content://settings/system SETTING:screen_off_timeout VALUE:600000) Cheers, Johnathon
We had a profile which had a feature control of "Block Background Data" set on Samsung XCover4 devices. This has now been removed, however has left the Data Saver turned on. Is there a way to toggle this to off, or better still, to allow MobiControl to allow app whilst data saver is on (found in Settings / Apps / MobiControl / Mobile Date / Data Usage / Allow app while Data saver on). This is using SOTI server v13.4 and device agent Samsung ELM 13.7.5, utilising an AND+ / DA build method.
Trying to automate device deletion on 13.4 using the invoke-restmethod API script provided here (which currently works for me for folder/group creation) https://discussions.soti.net/thread/using-powershell-to-make-api-calls/ I can currently delete the deviceID via API rest interface, with no issues: Curl: curl -X DELETE --header -Authorization: Bearer XYZ123 Request URL: https://servername:443/MobiControl/api/devices/DEVICEID Response Body: no content Response Code: 204 However when trying to use the same 'Invoke-RestMethod' method to delete the same Request URL, I receive a message of 'The underlying connection was closed: An unexpected error occurred on a send'. Can someone from SOTI confirm what the correct syntax should be for a request like this?
Hi, I was able to update the device hostname via mxconfig filename.xml command. (details of xml file below). Assuming I have this file in all my TC56 devices, is there anyway I can pass the value of %MCDEVICENAME% into the xml file and replace "MyDevice" value? <wap-provisioningdoc> <characteristic type="HostsMgr"> <parm name="HostName" value="MyDevice"/> </characteristic></wap-provisioningdoc>
Hi Is there any way of getting the output from Mxconfig XML command into a file or into the logs of MobiControl?
Does MobiControl would ever support App Bundle for Android https://developer.android.com/guide/app-bundle ? Or is there any way to deliver App Bundle to the device besides of Google Play?
I am looking for some advice on managing multiple file sync rules. We have a custom application that runs on around 1,500 Zebra MC67 devices. The device has a Settings file and also keeps 9 running log files. Our support team often needs to grab a copy of the Settings file and/or the log files for troubleshooting, etc.... I have created 2 file sync rules so far. One rule grabs the settings.txt file and drops it on a file share, and the other grabs the most recent log file and drops it on a file share in a different directory. Right now I only have the settings.txt file sync rule active, so it's great when a support user needs to grab this for a particular device or group of devices, they can just right-click and choose Sync Files Now and view it from the share. In the spirit of maintaining low data usage on our low Mb data plans, I'd like to be able to run these file sync rules independently of one other. If I enable both of them and someone chose to File Sync, it's always going to grab the log file and the settings file. Is there a way I can selectively manually run one rule or the other? I was thinking/hoping there was a way to call the rule with a script but I haven't been able to find anything. Any ideas are appreciated. Thanks
i have a samsung tab A device that will not let me remote control, but the device shows the blue screen indicating that it is connected to SOTI MobiControl. we have about 200 devices with the same exact configuration as this device. yet only this device has the remote control options grayed out. has anyone ever ran into this issue? MobiControl version 13.4.0.5074
In our envoriment broken devices get replaced with other ones using the same devicename in soti. When a broken device gets repaired it gets reinstalled , the agent and all most of the software are beeing removed and it gets reinstalled to be used elsewhere possibly with different config. Due to the fact that the device is still in soti it sometimes gets wrong packages etc, the personell that takes in the broken devices dont have access to the soti console so they often dont get deleted correctly. This would be solved if we could initiate a delete from the device itself right before we uninstall the agent for example. So,Is it possible to delete a device from soti using a commandline or script initiated from the device itself? This question is for win ce and windows desktop clients.
Hey folks, looking for insights on deploying large OS update files (+1GB) for Zebra (7.x to 8.x) to locations with low bandwidth (DSL/T1) connections. We have a fleet of TC75x devices that are presently running Nougat and we need to update to Oreo soon. No local machine resources for Stage Now. We've considered SD, USB on site, but would prefer not to go this route. Looking for a low/zero touch solution. We're working with Zebra to engineer an alternate solution, but thought I'd check to see if anyone has already dealt with this scenario. @Matt Dermody - thoughts?
Can we know how much time spend on app that installed at our device? (android) My client want to calculate his employee performance using the time spend on the working app.. i think we should use SOTI insight.. but since it hast release yet, can we use Mobi Control for now?
Is there any way to block / disable access to the guest account that is located in the notification menu ?. The client does not want to activate a lockdown, just hide the applications that are not required (Android +) Bluebird EF500, Android 6.0.1 Lenovo Phab, Android 6.0 Caterpilla S41, Android 8.0 Honeywell C75 y Intermec CN51, Android 6.0
Is it possible to send or synchronize with SOTI data in the phone book? Or is it possible to add and delete Contacts? SOTI Version 14.3
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