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Hello, We are using MC Server Version 14.2.3.1069 Where can I manage the Andriod Device Agents used in the Add device rule? I need to add a different Agent and cannot find any wrench icon beside Manage Android Agents in the Global Settings tab. (mentioned in the help file) There is no such menu entry for manage agents. Downloaded the agent form Soti Website and need to assign it to add device rule. Using Google Play is not an option, the devices are not allowed to connect to google play store.
Hello We change the Database Server for MobiControl. For MobiControl i can change the Database Server Name in the Administration Utility. Where i can change the Database Server for the "SOTI Assist" ??
Hi, I would like to enroll a couple users in apple's iOS beta service. Currently we disabled UI profile installation. How would i create a profile to have the iOS_12_Beta_Profile.mobileconfig pushed to these devices? I was off work for 17 months and received no training in MobiControl so i basically learn on the fly. Any assistance would be appreciated.
After an upgrade of MobiControl from v13.4.0 to 14.3.2 we have an issue where devices do not download profiles, and the search integrity is usually around 30-40%. All the needed ports are open and the system was working before the upgrade. Ports 9200/9300 were opened during the upgrade process. Are these two issues linked to the same root cause or completely independent issues? Setup: 3 servers, 1 mgmt/DS on LAN, 1 DS in DMZ, 1 SQL. The agent has been updated on the devices. Any ideas how to resolve this?
Hi Guys, I have an issue with the soti surf browser. When I install and open it, the screen just flashes white I found that you need to enable few permissions as below. After enabling them it works without any issues. Just wondering if there are any scripts to enable this automatically
Hi I have been trying to put up an item on the kiosk screen which will take to a webpage when clicked. When the icon I clicked I want the user to be able to access the particular web page but when clicked on external links the user should be restricted from going there. I have input a web filter allow- en.wikipedia.org block-* I put up a https:// item on the kiosk, it takes me to wikipedia but it also takes me to other websites when clicked on the links, so I assume webfiles does not work on the https:// item. I then tried using the browsers:// item (browsers://en.wikipedia.org) when I click on the link nothing happens. Not sure I have to do enable chrome or something. I would have used soti surf browser but I am unable to install it on this device.
Hi all, Is it possible to automatically grand all required permissions when installing an app via Mobicontrol? Some command that I can add to the packages?
Does anyone manage honeywell dolphin devices? I am trying to push out a package containing EZConfig XML settings however the devices (CT60) have to be in provisioning mode to have the settings applied. I assume I can setup a pre and post install script in the package to enable and then reboot the device? Does anyone know the script string to enable honeywell provisioning mode and trigger the update? Seems like "watchsettings on" is not supported on these devices as they are enterprise not plus devices.
hey guys, is there any way for the end user to be able to save templates on Microsoft word and excel without needing to go into the "my Files" icon? we do not want the user to have access to "my Files" on the kiosk but would like to find a way for them to be able to save documents and be able to email them all on the kiosk.
Google Translate Is it possible to set both an Enterprise Application and a Managed Google Play Application in the Application Catalog Rule? However, the setup is now successful, the Enterprise Application does not arrive on the tablet.
Is there a script similar to 'setradioenable wifi 0' for enabling/disabling Ethernet port on the device? Or reconnecting the Ethernet connection, like the WiFi script 'wifireconnect'?
Hi we are currently using: 14.1.5.1284 and will be upgrading to 14.3. We would like to see a link of documentation of the changes between the 2 versions and any direct impact on iOS devices. Thank you,
Hi All, I am having an issue uploading a package that has been created by myself with a version string "0.72". When uploaded I get the following error: A Package named 'XXX_XXX_XXX_XXX' with internal version '11.0' already exists for the specified platform 'AndroidPlus'. Rebuild the Package using Package Studio and upload again. Rebuilding the package with the same version string "0.72" and uploading again will show the error: A Package named 'XXX_XXX_XXX_XXX' with internal version '12.0' already exists for the specified platform 'AndroidPlus'. Rebuild the Package using Package Studio and upload again. Has anyone else come across this before? Will this need to be raised to support? James
We have Samsung (S6 and S8) and they are all in Kiosk mode. The Users must not be allowed to access the internet except to use Google Maps. If you allow the standard Google Maps app on the lockdown screen they can use it fine but they can break out to the internet via website links in the map location despite disallowing this in Application Run Control. An example I will use is YouTube. So you allow Google Maps (App) on the lockscreen, user searches for something like 'Costa', a list of Costa sites come up with a link to their website. They click the website link which gives them an address bar to free type whatever they please, In this case YouTube. YouTube is Blacklisted in Application Run Control. I have found a way around this by adding the following to the lockdown screen Surf://www.google.co.uk/maps and then in Soti Apps > Surf Settings I have whitelisted maps.google.co.ukweb. This works perfectly to find locations and directions and does not allow the user to access anything on the internet apart from Google Maps. However they can not use the navigate button which would give them walking directions for example. It says Access Restricted then brings them back to Google Maps. So close to a solution - maybe I just need to whitelist something else as well?
We have MobiControl 14.1 We have the sql database on seperat windows server for DB. A SQL 2014. My question is: can running the SQL DB also on an "Windows Server 2016 CORE" Version? Which version SQL can used for DB ? SQL2016 ?
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