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Hi, We have recently started staging a number of Android devices with Managed Google Play accounts, and today found that all of the devices were getting stuck for quite a long time at the pending action "configuring google account" phase of staging. We have staged a handful of devices at a time before with the odd device struggling at that bit, but never have we had the entire lot grind to a halt! Is this something people have seen before?
Hi Is there a way we can add a phone number into Contacts of an Android Device and make it an emergency contact? Scenario I'm trying to cover off is where a user cannot remember their PIN on their device and they need to ring the Service Desk for a password reset. Or is it just going to be a case of issuing instructions to the users on how to do it themselves?
Announced at SYNC 2017 and here we are a year later and it still hasn't launched?
Hi, I would like to publish Our Active Directory, in the platform SOTI Mobicontrol Cloud, my goal is to prohibit the direct communication between AD and the platform MobiControl Cloud.Please send me the procedure with the steps to set up the Cloud Link Agentthank you in advance
When we start the pairing, the BT PIN box is blocked by the lockdown. We have to put the lockdown off to pair the two products
Hi, On the SOTI-MobiControl platform, I want to prevent deleting the configuration of an IPAD group, as well as deleting the SOTI certificate. Thanks in advance, BR,
Hi, we try to get a access token für the soti api with a rest call. But unfortunatly we get everytime a "Bad Request" Our code is: var url = "https://soti.corp.bestsecret.com/MobiControl/api/token";var urlParameters = "?grant_type=password&username=user&password=pw&scope=&client_id=id&client_secret=secret";var httpClient = new HttpClient();httpClient.BaseAddress = new Uri(url);httpClient.DefaultRequestHeaders.Accept.Add(new MediaTypeWithQualityHeaderValue("application/json"));HttpResponseMessage response = httpClient.GetAsync(urlParameters).Result;
From the Console you can unlock a device from Kiosk Lockdown using the command "Notify Kiosk OFF" which allows you to unlock a device without having to enter the Admin Passcode from the device. The same command does not seem to have the same result when executed from a command script within a package. Is there any such command to unlock a device that is locked down from a package script?
Hi I want to copy, not install, an .apk-file with MCStudio. I've tried "Add Files" and "Add Android Apk". Both will try to install the .apk, not just copy it. I've also tried to copy it to something like %sdcard%\Download, but still the same result. Does MCStudio support copying .apk-files, like any other file, or is this something that has been overlooked? I could use a sync rule. But it's not the same as package deployment via profiles.
It's very difficult (sometimes impossible) to access to the Administator Lockdown password by remote control. Is there a command to send to the device to open the password field ?
How can I make a rule or run a script to name on enrollment or rename after to it's Serial Number and or asset tag. These are all Windows 10 devices.
This Friday I'll have a situation where a large set of devices will need to be un-enrolled. Is there a certain script for the un-enroll process for which I could run to run on an entire folder group instead of having to do each one individually? I couldn't find anything in the script cmd doc but wanted to confirm. Thanks
Hello everybody, Is there a script with which we can find the WiFi MAC address of a device (or preferably a group of devices), without having to connect to WiFi? We're dealing with a large number of Zebra TC75x devices running on Android 6.0.1 which need to be updated to Android 7.1.2. To do that, we'd like MobiControl to push that OS update to them but only when the device is connected using WiFi (because of the large file size). Sadly, the devices are being kept in an area with highlt restricted WiFi access. A new WiFi access point will be setup, secured to only allow specific devices to be connected. It needs the WiFi MAC address to differentiate between devices. MobiControl has a column for MAC Address. But since a large number of devices has been staged using ethernet, and has never been connected to WiFi afterwards, the wrong MAC address is being shown. Is there a script that shows the WiFi MAC address, preferably of all enrolled devices? Can MobiControl tell the difference between an ethernet MAC address and a WiFi MAC address? Zebra TC75xAndroid 6.0.1MobiControl 13.3.0.3454Agent version 13.3.2.1014
We upgraded the server version from V13.3 to V13.4 then upgraded all the devices via Mobicontrol with the new Mobicontrol agent. After 2 months, some PDA wer offline and the agent was not upgraded. Is there a delay for the upgrade ?
Hello, We have a trial of Soti Mobi Control Cloud I have it setup however we are looking to setup UNC paths in the Soti hub so that people can access our internal file shares. Reading through the documentation (Soti seems poor for this) it's a bit of a faf for what should be simple. Are there benefits to having Soti Mobi Control cloud based rather than on prem ? If your using on prem does everything integrate easier ? Cheers
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