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We noticed that unenrolled devices still consumed licenses unless we deleted them. That's the only time it releases the licenses. We are planning to implement a business rule where we can retain information/attributes (custom attributes/notes) set on the devices for inventory/historical information purposes. For example, stolen/lost devices, we want to retain them in the system by unenrolling them. Any suggestions to accomplish similar output would be much appreciated. Thank you.
Android 11 or 13 Models MC93 & ET60 FileSync Rule copies config.xml, badlink.html, copy_config.xml & copy_banklink.xml files to %sdcard% as expected (xml files are used in post-synchronization) copy_config.xml <wap-provisioningdoc> <characteristic version="11.3" type="FileMgr"> <parm name="FileAction" value="1" /> <characteristic type="file-details"> <parm name="TargetAccessMethod" value="2" /> <parm name="TargetPathAndFileName" value="/enterprise/device/enterprisebrowser/Config.xml" /> <parm name="IfDuplicate" value="1" /> <parm name="SourceAccessMethod" value="2" /> <parm name="SourcePathAndFileName" value="/sdcard/config.xml" /> </characteristic> </characteristic></wap-provisioningdoc> copy_banklink.xml <wap-provisioningdoc> <characteristic version="11.3" type="FileMgr"> <parm name="FileAction" value="1" /> <characteristic type="file-details"> <parm name="TargetAccessMethod" value="2" /> <parm name="TargetPathAndFileName" value="/enterprise/device/enterprisebrowser/badlink.html" /> <parm name="IfDuplicate" value="1" /> <parm name="SourceAccessMethod" value="2" /> <parm name="SourcePathAndFileName" value="/sdcard/badlink.html" /> </characteristic> </characteristic></wap-provisioningdoc> After file synchronization has completed execute script: mxconfig /sdcard/Copy_badlink.xmlmxconfig /sdcard/Copy_Config.xml Always Execute is checked Enterprise Browser utilizes the settings from our config.xml but if it has a page error it calls the badlink.html that comes with the apk and not our customized file (customized file has an exit function to get out of the Enterprise Browser application in case they lose wifi). I cant get our customized version of the badlink.html to copy to the location where Enterprise Browser is located.
Hi! We use an Android app (Aims Manager) which launches a browser window for sign-in. When configuring the device with Lockdown mode and adding this app only, the pop-up browser gets blocked unless I add the sign-in URL as a Home Screen Item. Is there a way to grant access to this sign-in URL without creating a dummy Home Screen Item?
Right now we are manually moving devices that have been offline for 30 days or more to a missing group. Is there a way to automate this?
We've got a workflow that involves an in-house Android application interacting with some USB peripherals. Android doesn't persist permissions settings for detachable USB devices, so every time the devices disconnect/reconnect, the user has to be reprompted for various access permissions to the USB devices. If we have a listing of the device VID/PIDs and the list of permissions required, can we get MobiControl to automate the granting of the permissions, so we don't have to bother the user?
Dear All, On Cipherlab RS 38 device I would like to solve that user can download pictures from device but KIOS mode should be active. At this moment system not give chance to user select File Transfer mode. Soti server verison is: 2024.1.1.1053. On the devicec we use 2024.1.6 Build 1140 version of Soti mobilecontrol. How can I solve this task? Thanks information and help. Br Gábor
We have an older application in our stack (from a now defunct vendor) that, as of Android 14, cannot be installed through default channels due to a deprecated SDK version. In a local installation, the block can be bypassed with adb install --bypass-low-target-sdk-block Is there a mechanism to replicate the bypass when installing an application through MobiControl?
I am looking for a way to either send a script to allow this permission or allow the user to enable this permission in the kiosk without unlocking the rest of the settings. This is on Android 14 Android API Level 34
Hi everyone, when I enable Location Accuracy with High Accuracy. Somehow the phone improve accuracy is disabled for Wi-Fi Scanning and Bluetooth Scanning. 1. Is there a ways to enable from SOTI Mobicontrol? I want to have High Accuracy + Wi-Fi Scanning and Bluetooth Scanning enabled at the same time. I can't find this option. 2. Is there a script to force enable High Accuracy without disabled the user devices for Wi-Fi Scanning and Bluetooth Scanning?
Hi, our customer situated in Germany needs to be enrolled on Soti Mobicontrol. Normally this is no issue and easy done. This case is a bit peculiar, We can't use any Wifi connection, only option is through the Sim card mobile data. We are using a Orange simcard with a custom APN then the default. I have tested the following inside my GZT config but nothing seems to be working. When i try to enroll the devices i get the error "couldn't connect to the internet". This is my GZT config i used in my testing: { "android.app.extra.PROVISIONING_LOCALE": "de_DE", "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED": true, "android.app.extra.PROVISIONING_SKIP_EDUCATION_SCREENS": true, "android.app.extra.PROVISIONING_SKIP_USER_CONSENT": true, "android.app.extra.PROVISIONING_USE_MOBILE_DATA": true, "android.app.extra.PROVISIONING_SKIP_WIFI_SETUP": true, "android.app.extra.PROVISIONING_TIME_ZONE": "Europe/Amsterdam", "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "enrollmentId": "******", "PROVISIONING_MODE": "FULLY_MANAGED_DEVICE", "apn": { "name": "Transics", "apn": "Transics2.be", "mcc": "206", "mnc": "10", "apn_type": "default,supl" } } } I've also tested the following: { "android.app.extra.PROVISIONING_LOCALE": "de_DE", "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED": true, "android.app.extra.PROVISIONING_SKIP_EDUCATION_SCREENS": true, "android.app.extra.PROVISIONING_SKIP_USER_CONSENT": true, "android.app.extra.PROVISIONING_USE_MOBILE_DATA":true, "android.app.extra.PROVISIONING_TIME_ZONE": "Europe/Amsterdam", "android.app.extra.PROVISIONING_CUSTOM_APN": "Transics2.be", "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "enrollmentId": "****", "PROVISIONING_MODE": "FULLY_MANAGED_DEVICE"} }
Hi, I need to factory reset one of my devices, but it's not in my office and I cant configure it personally. Is it possible to make a factory reset without losing the Agent, so I can configure it again remotely? All my devices are SUNMI L2S PRO. Thanks in advance
Hello, Is there a way for an Android app to detect if the device she is installed on is enrolled in MobiControl ? An official Android API maybe, a MobiControl broadcast or something like that ?
when we move a device from the home group to the working group (the apps we want them to see) are the packages (apps) then getting installed at that point for that user? and when we move it back to the home group, the packages get deleted? Is that how it works?This could cause a delay for the user as some of our packages take a few minutes to install so if it needs to re-install every time that could be a pain.
What is the URL to download MobiControl 15.6.0? I'm upgrading from 14.4.2 to 14.5.8 to 15.6.0 to 2024.1.0 and 15.6.0 is the only installer I can't find. Any help will greatly be appreciated. Thanks, Mitch
Device is online and connected to MobiControl but I am unable to see the screen and remote control the device. Version Information 15.6.1.1048 Agent Version 2024.1.6.1140
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