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I would like to transfer some parameters of the app. It's a Chiperlab (Lagacy). As far as I read, it should be possible in the App Catalog to use the URI. What services should the app have so that I can take advantage of this opportunity?
Dear all, since we tested Android 9 blacklisting of Google Chrome and the Phone App is not working anymore. Is there any option to blacklist these apps? Thank you in advance for help, Kindly, Sebastian
Hello, I'm trying to figure out why I keep losing the ability to Remote Control devices randomly. This randomly will happen to my devices and the only way to fix it is restarting the agent. Any ideas? Thanks, John
Cipherlab devices have been added to our system. However, we receive an agent compatible error from WebConsole and cannot be installed any applications that we pushed.
We are looking to lock phones down to only be able to call one support number. I'd like to use the enrolment of Android Enterprise as it is a lot faster to deploy and the phone call restrictions from Android Plus profile. When attempting this the Android Plus profile is not assigned to the devices. Is it possible to apply this policy to an Android Enterprise phone? Alternatively, is it possible to enrol phones to Android Plus in a way similar to Android Enterprise that reduces any manual configuration of the phone/agent installation?
Hi, so here my key datas: MobiControl 14.3.4.1087 Agent 13.7.6.1004 on a MC330M with Android 8.1.0 Active MDM API: Work Profile, Remote View I assign profiles to these devices but nothin will happen, with my 20 Android 7.1.2 with Agent 13.0 is everything ok. I have no errors or something else so i dont know what to do. The only thing ist that i have a "Work Profile" on the android 8 devices Kind Regards
Good Afternoon! I used to use the following script to set the screen time out on our android + devices however this doesn't appear to be working for Android 9.0. Does anyone know if the syntax has changed? I've tried both of the following: Writesecureprofstring –sys screen_off_timeout 600000 writesecuresetting –sys screen_off_timeout 600000 From what I can tell this should still work.. when I do Watchsetting On I get the following log when I manually change the setting: Custom log (URI:content://settings/system SETTING:screen_off_timeout VALUE:600000) Cheers, Johnathon
Hi, I have an application Catalog setup to install Amazon Relay only. It's set as a mandatory application but it's not installing. I can see the application is available for me to download when I break out of the kiosk. Is there a way of automating the download of this application? We don't want our customers to have to break out of the Kisok to download applications Thanks Josh.
I have a device deployed as AndroidPlus. We want to have the device out of the kiosk but make it so the user cannot get into the settings of the device. Is this possible? Thanks Josh.
I have a list of approx 150 devices that we need to remove a profile from. Is there a way to do this via script to avoid having to go to each device individually or searching for the device manually in the assign section of the profile? Regards, Johnathon
Hi, We have a customer that is using 200 Zebra TC56 devices but the memory on the devices is slowly filling up. I've had one of the devices sent back to me that is showing 7.69GB of 8.72GB is being used but when I look through the file manager I can only find a little over 5GB of files. Is there a report or another method that I can use to see where memory is being used and how much? Which folders/files and how much space is being used. Appreciate any help/advise you can offer!
Hey guys, I am running a test environment with the newest version (14.4.0.4857) of mobicontrol. The main reason for trying the new version are the enhanced options for profile schedule actions. I created a simple profile which contains a whitelist for soti surf only. the profiel is also configuredfor android plus devices. Then at the assignment i added the option "restrict profile deployment...." and added an schedule entry like "Weekday - 14:30-17:00".After the assignment my devices get the profil informations but remain with the status"pending install". When they entering the defined time zone the devices remain with the status "pending install". About the devices:Im using three different devices -> Samsung Galaxy Tab A (SM-P580), Huawei Mate20 lite (SNE-LX1),Huawei M5 lite (BAH2-L09). All three devices are configured as normal android plus devices and NOT asandroid enterprse. all of them getting the "pending install" status. Am i configuring something wrong? Or did i forgot one step to get the time schedule work? Thanks for the help!
Hello Guys, has anyone encountered a Bug where you have to enter the Enrollment PIN exactly 2 Times? When i start the Agent i get a prompt for password, i then need to enable keyboard ( only numberfield on CN51). After that ill type in the PIN and i tested this multiple times, so PIN was 1000% correct, but after entering screen goes back to the "Enther Enrollment PIN". Entering the PIN again is then succesful.. Agent(A+): 13.6.0.1045 MobiVersion: 14.2.2.1170 Thanks in Advance.
Hi, I have applied lock down in my Honeywell CT50 Android device in Android Plus mode. But even in lock down mode, we can swipe down on the device and then the users will get access to turn on/off wifi,bluetooth,do not disturb mode,etc. I want to disable this option (Screenshot attached). How i can do this ?
I have a lockdown configuration on a ZEBRA TC56 with Android 7.1.2 The lockdown has configured two applications The template used does look like and is nearly the standard On the screen I can see the following Anyone an idea how to prevent the display of the link of the App nr. 2?
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