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With Apple ending support for macOS Server we intend to use Soti to manage all our apple devices but I have hit a wall We have around 400 devices that need to be enrolled in Soti. Doing it by hand is gonna take forever Does anyone know of a solution to automatically enroll these devices from Profile Manager to Soti? Keep in mind that I dont have these devices listed in Apple Business Manager because I havent bought them from licensed apple resellers
Hello dear SOTI team, Is it possible to completely deactivate the Android updates in MobiControl?We are using SOTI version 2024.0.0 best regards
Hello everyone, After upgrading a couple of our Zebra TC8300 scanners to Android 11, we've encountered an issue with the Zebra RDP (Remote Desktop Protocol) application on one of the devices. when we opening the application, getting an error "unable to read config file". Typically, the config file is located at "/sdcard/Android/data/com.symbol.remotedesktop/files/MotoRDP.xml". i did the manual verification, and unable to locate the "com.symbol.remotedesktop" folder on the affected device. even tried a factory reset, but the issue persists. Interestingly, other scanners of the same model and version that underwent the upgrade are working fine, and we i can see the folder and config file on those devices. Has anyone else experienced a similar issue or have any thoughts on how to resolve it? Any help or suggestions would be greatly appreciated. Thank you.
We are currently trying to restrict access to one of our apps we created on SOTI Snap. We have an app that we need our users to access only between the hours of 0500am and 1200pm. Does anyone know if or how we can do this? Thanks for any help in advance
We received a Zebra MC3300 with this program, it is no longer needed on the device. How to remove it? When deleting it says: This device is managed by your organization.
Hello SOTI Team, We are seeing may errors as mentioned in the Subject, we cross checked the Rule ID with our Add device rule but none of them are matching from all other servers Pilot, Prod and Test. Can any one help me with this
Hi, I have a lockdown profile with only an app configured for use. Usually when I open the app in a normal phone and try to login it will open a browser for authentication. This does not work in a lockdown phone. How can I enable this feature?
Samsung XC6P is requiring a full factory reset after adding eSIM, tried adding eSIM on device without SOTI enrolled on it and it goes through just fine after the prompt "restart and switch"...while enrolled in SOTI, if i just do a restart it will not pull the number until i factory reset it. so current steps i have to take for fresh out of the box device, I have to enroll the device to get to sim settings, factory reset the device to pull a number and then enroll the device again to proceed with setting it up. This is a pain. Why is the eSIM not pulling after a simple restart (when SOTI is on the device) and we have to do a full factory reset, delete out of SOTI and do the enrollment process again.
Hi, is it possible to send a script that uses intent to send a specific key? For example, the Android intent for "#" character is intent.KEYCODE_POUND which is the script syntax to use to obtain the same behavior as a physical key pressure?
Is there any way to retrieve the device locations on a regular base ? or push/schedule a script to retrieve them...I don't want to open all devices 1 by 1 to retrieve them... Any help would be appreciated !
Hello,We are currently using the SOTI Mobicontrol version: 2024.0.0.1075. I have a project that I manage IPad with Mobi Control.Here I would like to define the wallpaper.In the past, I was able to define the background using a profile. Since we did the update the setting has disappeared.It is possible to set the wallpaper directly on the device but unfortunately no longer via profiles. Does anyone know of a solution?
Hi. Today I installed a new license code. Everything looks fine, but in my enrollment servers I start getting a message about unlicensed servers. Anyone else have faced this situation? Thank you in advance.
Hello everyone :) I'm having trouble registering a new type of device. Up until now, I've only used Zebra TC52 terminals, and my entire configuration was built around this hardware. Now, I'd like to enlist Samsung hardware. I've got a Samsung A9+ tablet (SM-X210) and I can't get it to work. I've created a separate folder for registration and created a new add rule identical to the one for Zebra TC52s. I read that the tablet was Android Enterprise compatible and that I could use the Android Enterprise agent downloaded directly. I also chose to use the Google Play account managed with the same company as for my Zebra terminals. On enrolment, the whole procedure seems to work, right up to the moment of registration: the registration ID I entered in the QR Code appears, but at the next stage, I get an error message on a black background: "Assignment failed. Please contact your system administrator" and underneath it a "Retry" button. Do you have any idea what's wrong and how I can fix it?Thanks in advance! Translated with DeepL.com (free version)
Hello Is there a way that I can force all my devices ( all zebra et45 with SIM card in them) to send a SMS to a specific phone number? I assume that if it is possib I need to do this in order to organize what phone number I have on each device. So is there a way to write in the content of the SMS the imei of each device like %IMEI% or something like this Otherwise is there a way to automatically associate each device with their phone number?
Hi, I add a new device to SOTI and when I make remote control(Legacy) the device has the wrong orientation. Any idea how to fix this? Samsung Galaxy Tab Active4 Pro Android 14 Supported APIs - SamsungMdmV57, Samsung RC v1, Samsung KNOX v3.3, Work Managed Device
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