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New to the Android side of Soti deployment Have 600+ windows device but only 10 android units. a couple of the units I can remote in without the device users consent and others require the user to press the cast. I need to be able to controll the unit without the click though of the user.
Hello, i am trying to add the Support Contact Information tab to our lockdown profile as a shortcutDoes anyone have any ideas on how to do this? I have configured it as i wanted but it requires to go out of Lockdown profile which are users wont be able to doSince we have several different locations we want to list a contact number to our Administrators in order to be able to support
Does anyone know if this is a fact discontinuation of Mobicontrol Just wanted to send a reminder regarding the sunset of SOTI's perpetual license model. To ensure uninterrupted service, we are transitioning to our new SKU, MobiControl XS, which offers enhanced features and improved support
I have an issue that my device is not showing up in the WebConsole of MobiControl. The devices does enroll correctly. The devices does register to my company account. The devices shows that it was added in the global console but not in the standar web console. When searching on the WebConsole the device name it's not showing up. Additional to this, when I trigger a change of one of my devices it doesn't reflect on the WebConsole but it does reclect on the device itself (Example change the name).
Hi, previously I have configured SOTI Surf with one custom attribute in the following format and it's working fine. https://test.com/SOTI/Default.aspx?StoreCode=%CustomAttr:StoreCode% If I set the custom attribute in one of my devices to 0301 the link is: https://test.com/SOTI/Default.aspx?StoreCode=0301 Now I need to do the same, but the custom attribute needs to be in the middle of the URL. In the following format: https://test%CustomAttr:StoreCode%/soti/login.aspx I need the link to be: https://test0301/soti/login.aspx When I try to add this link I got an error that "The string is not a well-formed URL" Anyone knows how can I override this error?
Device cannot hang up the call while speed control is enabled, and it exits them out of their app when they answer the call. Can we have the call go into the top banner when speed control is enabled. 1. Drivers can answer the call but they can't hang up when speed control is enabled, how do enable end call for this? 2. Answering the call exits them out of their app, how do i get the call to show up ion the notifications banner bar?
Hello everyone, I'm looking to integrate SOTI MobiControl into our DevOps pipeline, specifically aiming to implement CI/CD by uploading an APK file via the POST /packages API. Unfortunately, I've been stuck for several days now and could really use your help. Here's my current script: #!/bin/bash# Fetching the APKcurl -u [USERNAME]:[PASSWORD] -o "/home/[USERNAME]/app_name.apk" "https://nexus.example.com/repository/raw/apk/env_dev/release/app_name.apk"# Setting base variablesbase_url="https://soti.example.com/MobiControl/api"auth="Basic [BASE64_ENCODED_CREDENTIALS]"content_type="multipart/related"content_type2="multipart/related; boundary=content"apk_path="/home/[USERNAME]/app_name.apk"# Getting access tokenaccess_token=$(curl -s -X POST "$base_url/token" \ -H "Authorization: $auth" \ -H "Content-Type: $content_type" \ -d "grant_type=password&username=[USERNAME]&password=[PASSWORD]" \ | jq -r '.access_token')echo "Access Token: $access_token"# Sending application download request to MobiControlcurl -X POST "$base_url/packages" \ -H "Authorization: Bearer $access_token" \ -H "Content-Type: $content_type2" \ -d @- <<EOF--contentContent-Type: application/vnd.android.application.metadata+json{ "DeviceFamily" : "AndroidPlus", "PackageName": "package", "PackageVersion": "1.0"}--contentContent-Type: application/vnd.android.applicationContent-Disposition: attachment; filename="app_name.apk"--content--EOF However, the server returns the following message: "Internal Server Error". For your information, I'm using version: 2024.0.1.1020.Any help would be greatly appreciated!
Hello, I need to rename several devices and have seen that this should be possible through CA. I want to use the macro %AUTONUM%. CA has been followed as per following links: https://discussions.soti.net/articles/000002293 and https://discussions.soti.net/thread/bulk-device-rename I have created a CSV file with the correct content, and the CA is populated at Device Details, which is also visible there. The problem is that the device is named exactly "Model Name %AUTONUM%", that is, the macro does not work correctly. I've also seen that you can send a script (included in the previously referenced links), but it makes no difference. Should this work or not?
We have downloaded the Soti One trial and the registered ID is ‘mobilemdm@transmach.co.uk’. The site is showing as unreachable (Image 2) when we try accessing the MobiControl cloud option (Image 1). I have attached the screenshots for your reference. We are not able to insert the enrolment ID because of this issue, so our device has got stuck on the screen asking to insert the ID. Can you please help resolve the issue asap so we can proceed further? Please let me know in case you need more details.
If I change the password of this account what will happen with the devices that have that account already configured? Do they get disconected? Do the apps get removed? Can you still configure this account remote on a large number of devices?
I see DevId, but I would prefer not to dig through many tables to find which table or tables to join.
Hi, I have a device which is enrolled as Windows Classic running windows 10, I want to install an application however I have created an app policy (Windows Modern) whos app source is Windows Classic and uploaded the msi. However, when I assign the policy to the device group, I don't see the target device. I assume this is due to a mismatch in family e.g. Device (Windows Classic) vs App Policy (Windows Modern). There isnt an app policy for windows class that I have found, so how should I go about this? I am triailing packaging the msi with a post install script "msiexec /i "path to msi" /qn" but this isnt working at the moment. Thanks Adam
I have an application that I'm installing on our iPads using an app policy. I also have a profile that enables single-app mode pointing to that application. I have an issue where the single-app mode profile is kicking in before the application is installed, and it is throwing an error on my device. The only way around it is to wait for the application to finish installing, and then reboot the device. My question: Is it possible to have the profile kick in after the application is fully installed on the device?
Hello everyone,we use various file sync rules in our company.To do this, we use server-side shares that are then shared with certain people in order to update files to be synchronized here, etc.If I authorize “Everyone” to the share, then my rule works. If I authorize the service account of our MobiControl server instead, it no longer works.The internal default is not to authorize a share for “Everyone”. It would therefore be great to know what the authorization of the share must look like so that our devices can upload and download files there.
Hello everyone, a few months ago, I tested upgrading from Android 8.1 to Android 11 (11-42-18.00-RG-U00-STD-HEL-04). Everything went perfectly well and I was able to update a few terminals in production. Today I've done the same update on other devices, and I'm getting an error that's never appeared before: Google Play Services keeps crashing. I've read this topic: https://discussions.soti.net/thread/zebra-tc52-android-11-os-11-42-18-mx-13-2-0-3-google-play-services-stops-every-10-sec-with-a-warning-on-screen. But nothing it says works: the Play Store version is the latest available: 40.9.28-29. I still tried to uninstall the Play Store updates and reinstall them, without success. What's strange is that the terminals I updated a few months ago have no problems at all. The only difference I've noticed is the SOTI agent version: 2024.1.2.1105 on those that are working properly and 2024.1.3.1110 on those that aren't. Any ideas? Thanks in advance!
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