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Hello all, We have a problem with some of our devices. For some reason they sometimes change their date & time to somewhere in 2014, as long as they are connected it's no big issue as we can just send a script to adjust the timesettings. But when the devices disconnects it can't reconnect as the time is wrong. I have manually changed another device in our test environment and when I set it to, for example 2020, it has no issues with connecting. Is there a way to change the minimum date/time on our server to allow devices to connect? We are running mobicontrol server 15.5 with android 5.1.1 devices running mobicontrol client 15.2 (zebra TC70). Kind regards, Jens
Hi everyone, on Windows if i am not mistaken we can enable/disable Microsoft Store, but i tried it today and it won't work, i enable "Enable Private Store only" on Windows Modern Feature Control and login to laptop using non-admin user, but I still can access microsoft store. Anyone know how to do it?
We've got about 1300 Android devices in our environment currently but none have them have a username attached so we don't know who each device belongs to. Is there any way to collect the username data from each device? Changing the enrollment policy won't really help since they are already enrolled.
Hello, I have copied an image into the 'Proglove' directory of my ZEBRA terminal. I have no problem displaying the image in an "Activity Supression" lockdown.I use the following item:File://mnt/sdcard/proglove/proconfig.pngBut it doesn't work if I change my lockdown type to native. Do you have any idea what is blocking in native mode?
Hello,I have locked the display of my ET51 tablet in portrait mode and disabled automatic rotation.When I rotate my ZEBRA ET51 tablet (putting it in landscape), an icon allowing me to change the screen rotation appears at the bottom right of the screen.How can I prevent this icon from appearing in "Activity Suppression" lockdown mode?
Hi Everyone, Getting a try on some Lenovo P11 into Mobicontrol. Seems i'm able to find everything needed, except a thing.. on each other device we use in Mobicontrol we got the ability to switch to admin mode from Lockdown (Some device require swipng up, other to keep "return" button pressed.) None worked on the Lenovo P11. Anyone that have tried and know how to manually switch into Admin mode? Regards Steeve
Hi, I wonder if and how it would be possible for the information from here: MultiUserDeviceInfo{description: Shared Device Details State* stringGets or sets SharedDeviceState Enum:[ LoggingInRemovingManagedApps, LogInErrorRemovingManagedApps, LoggingInRelocatingDevice, LogInErrorRelocatingDevice, LoggingInRemovingProfiles, LogInErrorRemovingProfiles, LogInError, LoggingOutRemovingManagedApps, LogOutErrorRemovingManagedApps, LoggingOutRelocatingDevice, LogOutErrorRelocatingDevice, LoggingOutRemovingProfiles, LogOutErrorRemovingProfiles, LoggingOutDisablingPasscode, LogOutErrorDisablingPasscode, LogOutError, LoggedIn, LoggedOut, NotAvailable ]CurrentUserSession {description: Gets or sets CurrentUserName UserName stringLoginTime string($date-time)LogoutTime string($date-time)}LastUserSession {description: Gets or sets LastUserName UserName stringLoginTime string($date-time)LogoutTime string($date-time)}} to passthrough into a third-party entity. Any idea will be highly appreciated.
Is there any way to get a device's IP address using SOTI's Javascript API? When I call the below function from within the API, I get back "undefined", but getting the same info using the %HOSTNAME% macro using legacy scripting returns an IP, is there anything I'm doing wrong here? var ip = mobicontrol.network.IpAddress.hostName; mobicontrol.log.info(""+ip); The log was just to test what value gets returned from the variable above.
Hello Soti community, After several years of talking about it, I may now have the opportunity for a staging wifi. This of course opens up a few doors in terms of automation and improvements. Our Soti server is an OnPrem installation which is not accessible from the internet.Is it sufficient for the staging wifi if it only reaches the Mobicontrol server?Are all other necessary servers/ports then routed from the Mobicontrol server or do I also have to get there from the staging wifi like the google services? Or somewhere else? (https://www.soti.net/mc/help/v14.2/en/setup/installing/network_ports.html) We only deal with Android Plus and Enterprise devices from Android 8 to 12. Best regards Maik
Hi,I've got a question... Is there a way to perform an update on MC3300 scanners when there is unsufficient free space? There is 2.1GB space left and our update is around 1,45GB big. But still we've got the error that there is unsufficient free space.Is there a way to perform updates without clearing the SDcard?Thanks in advance.Available storage on the device. (sdcard) Package Size
Hello Soti Team,i have a problem with some of our devices (Zebra TC58/78 Android 11) regarding the application permissions. I am not able to change the permissions on the device and i dont know why. It is grayed out and saying "Action not allowed This action is disabled by SOTI MobiControl. Contact your organization's administrator to learn more."I do not remember configuring anything in the profile what is causing the blocking. I also tried to revoke all profiles. But even then, it is still grayed out. I also tried to enable / disable the button "Allow app management" under "Feature control" ... still no luck. (This is just an example, it is happening on more applications ... I am able to change the permissions of system apps like the camera) I would like to change it to "Allow only while using the app".Any suggestions? Thanks in advance.Mobicontrol 15.6Agent 2024.0.4.1056
Hello everyone, I'm attempting to install a .pcg package from JavaScript, but it's not working, and I'm running out of ideas on what else to try. A main JavaScript script is being executed, and it should install a .pcg package with a legacy sendintent script. While it works perfectly when executed from the MobiControl console on the device, encapsulating the script in a package/profile doesn't work. The sendintent from the legacy script never executes. I've come across this post which seems to have a similar issue but no promising solution. I based my approach on a post by Raymond Chan that provided instructions for achieving something similar, which I can't find now. He suggested creating packages to be called from other packages with a PRE-script and copying them using a file sync rule. Perhaps I misunderstood, but here's what I did: Created a package with a legacy PRE-Script containing the sendintent command. Copied the script to the device in an initial configuration package containing various device configuration files. This package is installed several steps before the JavaScript script is executed, so the .pcg package is in its location before being called by the script. I didn't use file sync as Ray suggested; instead, I copied it through another package. I'm not sure if this could be part of the problem. The JavaScript script is executed in a package, and I've tried copying the JS code both in PRE-script and POST-script, but in both cases, I have the same problem. The JavaScript code runs correctly, but the intent is never triggered. I've also tried setting a pause immediately after the mobicontrol.packages.install statement using the setTimeout(onExit, 30000) method in case the issue is that the execution of the main script ends before the second legacy script is installed, but I still haven't managed to get it to work. I believe the code is correct because, as mentioned earlier, if I run the code from the scripts section of the web console, it works perfectly. Am I doing something wrong? Is it possible to achieve what I'm trying to do? Best regards.
We have sites that use a non-user account to log in to an application. This is a shared device and all users use the same generic log in. They like Chrome because it will save credentials, but Surf has a nicer look and feel as well as being more easily configured.
Ls, For a customer we're hosting about 75 Android (enterprise managed) devices (Honeywell CK65, VM1A and CN80). At and of the work week, they wan't to receive a summary (by e-mail) for all the devices which are disconnected for 3 days or more. What is the best way to manage this? Custom reports of alert rules?
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