Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Issues with the /packages/v2 API when uploading APKs

    Hi all, We are trying to upload an APK to a SOTI MobiControl package, but we are unable to do so. We are using the following script: ####### #!/bin/bash SERVER_URL="https://<SERVER_HERE>.mobicontrol.cloud/MobiControl/api/packages/v2" API_TOKEN="TOKEN_HERE" PACKAGE_NAME="0_APK_Package" PACKAGE_VERSION="1.0.0" PACKAGE_PLATFORM="AndroidPlus" APK_FILE="App1.apk" BOUNDARY="test" # Check if the APK file exists if [ ! -f "$APK_FILE" ]; then echo "ERROR: File $APK_FILE not found in the current directory." exit 1 fi echo "Uploading package to SOTI MobiControl..." # Build the multipart body and pass it directly to curl ( # 1. Part: JSON metadata printf -- "--%s\r\n" "$BOUNDARY" printf "Content-Type: application/vnd.soti.mobicontrol.packagearchive.metadata+json\r\n\r\n"   cat <<END_JSON { "PackageName": "$PACKAGE_NAME", "PackageVersion": "$PACKAGE_VERSION", "PackagePlatform": "$PACKAGE_PLATFORM", "PackageFiles": [ { "FileName": "$APK_FILE", "FileSourceType": "Binary", "Destination": "%sdcard%", "FileFlags": "DoNotUninstall, AllowUserUninstall" } ] } END_JSON # 2. Part: APK file (binary) printf -- "\r\n--%s\r\n" "$BOUNDARY" printf "Content-Type: application/octet-stream\r\n" printf "Content-Transfer-Encoding: binary\r\n" printf 'Content-Disposition: attachment; filename="%s"\r\n\r\n' "$APK_FILE"   # Inject the actual binary content of the APK cat "$APK_FILE"   # 3. Close the multipart printf -- "\r\n--%s--\r\n" "$BOUNDARY" ) | curl -v -X POST "$SERVER_URL" \ -H "Accept: application/json" \ -H "Authorization: Bearer $API_TOKEN" \ -H "Content-Type: multipart/related; boundary=$BOUNDARY" \ --data-binary @- echo echo "Process completed." ####### When we execute it, the request returns HTTP/2 200. However, when we check the package in MobiControl, the Files tab does not show the uploaded APK: Do you have any idea why this might be happening? Thanks in advance.

    SOTI MobiControl
    4 months ago
  • 0 votes 3 answers

    WiFi is not auto-connecting to managed network Solved

    Good day, SOTI Community. I've configured a Wi-Fi profile for my iPads so they should automatically join a specific network. The profile deploys successfully, and the devices show the SSID and credentials as expected. However, the iPads don't actually connect to the network on their own; they only join once I manually tap the SSID. After that first manual connection, they auto-connect normally.Has anyone else seen this or know what might cause the first auto-join to fail? Or is this by Apple's design for security/privacy measures?iPadOS v26.0.1MobiAgent v2025.1.0.2051SOTI MobiControl v2025.1.0.1010Thanks, MDel

    SOTI MobiControl
    4 months ago
  • 0 votes 10 answers

    Auto naming of devices - issues with %autonum%

    Hallo, we are having issues with automatically naming our devices.Atm, we enroll devices and rename them manually. This is an issue since it needs time, prone to human errors and our automatisms for device certificates > So i want to automate. Idea was simple: Android: A-%AUTONUM:4% IOS: I-%AUTONUM:4% Problem:%Autonum% Counter is not global on the server.Each Enrollment profile has its own counter. So the numbering is as following:- Android: %Autonum% at ~10 atm- iOS: %Autonum% at ~75 atm- Rename via GUI ~140 atmIssue:- There is a danger of duplicate naming when the enrollment counter reaches the counter of the existing devices. SOTI Support says:Can't do anything about thatAny ideas for a naming concept which is easily readable by user (Shown on lockdown template) and automateable?

    SOTI MobiControl
    4 months ago
  • 0 votes 7 answers

    Prevent enrolling as Android Enterprise Work Profile (BYOD) device

    Hello, does anybody have an idea how to prevent enrolling of private devices as Work Profile devices into our environment? We have set the Device Type option in our Enrollment Policy to "Work Managed" as we only want fully managed devices in our MDM. Unfortunately with the same Enrollmend ID a user is able to enroll his private device by downloading the SOTI Agent from Google Play and entering this Enrollment ID. Shouldn't the option "Work Managed" prevent the users from doing so? If this is not possible, why are both options available in the GUI?

    SOTI MobiControl
    4 months ago
  • 0 votes 4 answers

    SOTI Shared Device - Dynamic Android Template - Badge Notifications

    Hi all,Has anyone managed to get badge notifications to work on their Lockdown screens? Is this feature supported?  

    SOTI MobiControl
    4 months ago
  • 0 votes 4 answers

    Zebra - Datalogic Android 14 Enterprise Wifi Issue

    Hello everyone in the SOTI community.I’m experiencing an issue with the Enterprise 802.1x Wi-Fi profile on Zebra and Datalogic devices running Android 14. The profile works fine on devices with lower Android versions, but it does not work on Android 14 devices.

    SOTI MobiControl
    4 months ago
  • 0 votes 2 answers

    SAP Application not working through SOTI surf but works in chrome browser with netskope connected

    The SAP URL published through the SOTI Surf app works fine when connected to the company Wi-Fi. However, when accessing it outside the company network with Netskope connected, the page shows ‘Webpage not available.’ Interestingly, the same link opens successfully in Chrome under the same conditions.

    SOTI MobiControl
    4 months ago
  • 0 votes 5 answers

    Does anyone have experience of opening photos from within camera app using Samsung Gallery app Solved

    I trying to setup a Samsung Galaxy Tab Active5 Pro 5G, on Android 16 as a Work Managed Device using Managed Google Play. I am pushing some microsoft apps (Outlook, Teams, Edge and Authenticator) to the device from the enterprise store and have been trying to use the Application Run Control configuration to allow access to the system camera and the Samsung Gallery app. The camera functions as expected but when tapping the picture just taken i receive the following error "Unable to find an application to perform this action". In the Application Run Control configuration i have already allowed the following apps  com.sec.android.gallery3d com.samsung.storyservice com.samsung.android.widget.pictureframe Hoping someone may have come across this before

    SOTI MobiControl
    4 months ago
  • 1 votes 3 answers

    Velocity crashes at start on Zebra Helios Non-GMS devices with Android 14

    Hi, we have some Zebra Helios devices Non-GMS. I have recently tried to upgrade some from A10 to latest Android 14 (14-32-12.00-UN-U00-STD-HEL-04), and figure out that Velocity (2.1.45) crashes just after start. I'm struggling to get support from Zebra and Ivanti, wondering if anyone here has ever experienced the same. The same device works fine with Android 13 (13-29-10.00-TN-U00-STD-HEL-04)

    SOTI MobiControl
    4 months ago
  • 0 votes 9 answers

    Removing the Search Bar in SOTI MobiControl – Looking for Solutions

    Hello everyone, we are using SOTI MobiControl version 2025.1.2.1007 and would like to remove the search bar, as it interferes with the display of certain websites and applications. Does anyone have experience or approaches on how to hide or disable the search bar?Any tips or workarounds would be greatly appreciated. Thank you!

    SOTI MobiControl
    4 months ago
  • 0 votes 3 answers

    Issues with package/v2 api and post-install script Solved

    Hi everyone, I am currently on MobiControl version 2025.1.0.1007. I am strictly an Android Shop with devices ranging from OS 10-15. Device Agent version(s) 2024.1.4.1149 through 2026.0.0.1104. I am attemping to use a python script to make the POST packages/v2 api call. I have no issue with the creation and upload of the created package. I am running into an issue when trying to get the files in the package copied to the correct folder/folders on the Samsung device. I have tried using a post-install script (I referenced the Android Agent JavaScript documentation) but for whatever reason, I can not get the files on the device. I find it strange that this isn't working since the profile status states that the package was installed successfully. When I check the file structure, no files are copied into the specified directories. I have even tried adding the PackageGroupFile and PackageFileFlags parameters in the script but still no luck. I was wondering if anyone else had any luck using this API call to build -> upload ->deploy successfully. The files in question are files that are generated in ESI. Building the same package in Pack Studio works without fail. I am wondering if I am missing something crucial. Any help would be greatly appriciated. Thank you. If any other information is needed, I would be happy to discuss.

    SOTI MobiControl
    4 months ago
  • 0 votes 7 answers

    Best Method to Update the Agent and Plugin of Soti MobiControl on Android Classic Devices Solved Locked

    Hello everyone! We’re looking for advice on the best method to update the Soti MobiControl agent and plugin on Android Classic devices. Ideally, the update process should allow segmentation (by version), for examle: 10 devices with the n-1 version 50 devices with the n-2 version The rest of the devices with the n-3 version And be fully automated. Any guidance or best practices would be greatly appreciated!Regards.

    SOTI MobiControl
    4 months ago
  • 0 votes 6 answers

    How to clear the cache of zebra devices for apps I have installed Solved Locked

    Hello there, I'm in need of clearing the cache of two apps that I've installed on my zebra devices, there seems to be a few ways to achieve this but I'm not sure which is the best for me. I want to clear the cache of two specific apps I've installed weekly. Any help is much appreciated.

    Android Scripting
    4 months ago
  • 0 votes 2 answers

    Removing velocity profiles from Zebra Android 13

    Hi everyone, i want to deploy a new velocity profile and remove the old one. Thing is, i know that the profile gets put in %sdcard%\com.wavelink.velocity and then file assist copies/syncs it to %sdcard\android\data\com.wavelink.velicity\files. The issue i'm having is when i run a script to try and remove the old profile it's only removing from %sdcard%\com.wavelink.velocity so it's still visible in the velocity storage so i'm having to manually go into velocity to clear the storage. This is the script i'm currenly trying to use.. kill_application com.wavelink.velocity sendintent -a "intent:#Intent;action=android.intent.action.VIEW;component=com.wavelink.velocityfileassistant/.FileUpdate;B.com.wavelink.velocityfileassistant.extra.CLEAN=true;end" start com.wavelink.velocity   Any help would be greatly appreciated.

    SOTI MobiControl
    4 months ago
  • 0 votes 1 answer

    MC installer does not detect current version of VC Runtime

    The MobiControl 2025.1.2 Installer (and propably other versions) does not detect if the current version 14.50.35710 probably because Microsoft changed the name of the runtime to "Microsoft Visual C++ v14 Redistributable" The installer offers to install the missing requirements, but of course are not successfull because it would result in a downgrade of the allready installed VC runtime.

    SOTI MobiControl
    4 months ago

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