Microsoft apps - unable to sign in due to missing app protection policies

Solved
AS
Alin Sfiriac
hirschmannautomotive

Hello.

We started to have issues with Microsoft apps sign-in on our devices (Teasm, outlook, etc) which are managed in Mobicontrol.

MS integration looks fine in Mobicontrol. In intune SOTI is configured as 3rd party compliance partner, and active

I've checked Azure logs, all sign ins are failing due to missing app protection policies (We have a CAP configured to require app protection policies).

The policy is configured in intune, assigned with a filter, which excludes all app.deviceManagementType, except "Unmanaged", and adds a manufacturer filter. It was working fine for our enviorment, untill last Friday. There was an interuption of the service from Microsoft (related to filters). We spotted the issue on byod devices enrolled in intune first, but was fixed with the patch from Microsoft. As we saw, this issue was affecting multiple tenants. Unfortunately, the devices managed in SOTI are still affected by this.

Wonder if someone has similar problems, and if you found a resolution.

Currently waiting for a reply from Microsoft.

6 days ago
SOTI MobiControl
ANSWERS
AS
Alin Sfiriac
5 days ago

Looks like the issue was resolved, and sign-ins are working since today.

No info from Microsoft yet, but i guess it was due to that incident.

Solution