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Hello there, I have a common issue with Company portal stealing token from MS Authenticator, which results in MS Authenticator being unable to register device as shared device. However I alraedy set Authenticator as "high-priority" and "open after installation". Also placed company portal in same app policy and gave it "postpone" priority and a bunch of MS apps in between. Still every other device I have to fix manualy by removing both apps and clearing cache and metadata of Authenticator and re-installing just it first. Side note: I can not avoid Company portal, as it is required by my mother company policy to run any MS stuff (Intune MAM). Thank you in advance for your best practices.Detail:Enrollment type: Work managed (fully managed device in kiosk mode)Device: Any (mainly Samsung & Zebra)Server version: 2025.1 (MC cloud)Android version: 15
Hello. We have configured Microsoft integration on our Soti Mobicontrol on-prem instance last year. Integration was done straight up from the Mobicontrol console, following SOTI's documentation. Since the end of the last month, we have this integration in error state. Checking intune adiministration, partner status is in Connection lost status. We checked the Soti enterprise apps on our tenant ( SOTI MobiControl Device Compliance and SOTI MobiControl App Protection) Both have the right permissions. I assume it's about cert/secret client expired. Since these apps are not in app registrations, we cannot renew them (or maybe i missed something?) I have an open case with Soti for this, but wanted to check if someone else had this issue, or if someone knows a fix for this. MC version: 2025.1.2 Thanks in advance.
Hello. We started to test the shared device configuration for some of our devices and we face some issues. What works so far: - Integration with intune an intune app protection policies are ok. - Added Entra ID in Directory for MS Single Sign-on - MS Authenticator configured for Shared device mode - Devices are registred on Entra - MS Apps are working fine What's not working: Due to Conditional Access policies, we can't use Chrome to login on some internal websites which require MS work account (only MS Edge browser). We use Webapps pushed via Playstore for some our internal applications (some require work account to login, some don't). By default these apps are running in Chrome. As a workaround i tried to push MS Edge browser (configured as Kiosk) and disable chrome with Application Run Control. This way the webapps are launched in Edge. But the problem is that if i launch for example app 1, then launch app2, when i return to app1 i start from main screen. (When using Chrome, and having Launchwithrecents argument in Lockdown profile, you can switch between apps (they run like standalone apps) As a workaround for now i tried to leave chrome enabled, configured Edge as default browser, and add the apps that require ms work account on kiosk to launch with browsers:// url of app (this way it will open with edge). The webapps that not require ms work accounts are launched with "launchwithrecents://com.google.enterprise.webapp.xxxx (from playstore). Is there a workaround to setup Edge as "system-browser"? I know in intune this is done by default (have tested devices enrolled with work profile or fully mananged, and if Edge is pushed as required app all webapps deployed to that device will run in Edge. If i register the device with user account then we can get this to work if we enable Browser access in MS Authenticator App (no need to use Edge in this case since device-id and registration is sent to Entra). This option is not available if the MS Authenticator is configured for shared device mode.
Hello, I would like to grant access to guest users in my Microsoft Entra environment. I have successfully added them to my enterprise application "Soti," as shown below: I have also assigned them permissions within Soti, as detailed below: However, they are receiving an error message: Have you already enabled your application for external users? If so, how did you do it? Thank you in advance for your help.
I am able to sign in to Office.com and access Outlook, Word, Excel, etc. But, when I open SharePoint it sits on a login page for a bit before bringing me back to the "Pick an account" screen and says "We couldn't sign you in. Please try again." I'm using a Galaxy Tab Active Pro running Android 11.
Hello all, i have allready activate SSO for Mobicontrol and now i want SSO for the Microsoft Apps like Outlook, Teams, etc. How can i set this up? We work with Samsung Galaxy XCover 5 and Android 13 on it. Soti Mobicontrol Version is 15.6.1. Thank you for you´re help.
Is there a way to enforce autologout of MS apps using the native android activity timer. We have shared devices that use MS apps, teams, outlook and another custom app that authenticates to Azure and we want to ensure that if a user forgets to log out that the device will after a period of time lapses.
Hi, We have Samsung Galaxy tablets that are all under work-managed profiles, the Remote Control and screen sharing work just fine when using the device but for some reason only the Microsoft apps do not: Allow Screensharing (when sharing your screen on an online meeting it goes black, it is also a black screen in Remote Control view)Allow ScreenshotsAllow files to be saved (cannot save any photos/files sent through Outlook) We really need these working because we use Microsoft products almost exclusively (Outlook, Teams, Edge, Word, Excel, etc.) Again all the other (non microsoft) apps work just fine, we can screen share, Remote Control, screenshot, etc.
Hi,is there a way do disable creation of account in settings?User creation in Feature control is not allowed, but this solves issue only trough settings, not when logging to MS apps.If I login once and clear any app data, on first start up it will find this account and use it. Server version 15.2, Agent 14.5.5, Zebra ET56, android 11.
Hi I'm having an issue with the Microsoft Edge App in SOTIs Lockdown in native mode. As long as we do not sign in with a company sign in it works fine. But when we sign in with a o365 company/school account in edge it starts and then goes back to the lockdown screen. I've tried the identify_activity command scrips but it shows no ordinary programs running.
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