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I am able to sign in to Office.com and access Outlook, Word, Excel, etc.
But, when I open SharePoint it sits on a login page for a bit before bringing me back to the "Pick an account" screen and says "We couldn't sign you in. Please try again."
I'm using a Galaxy Tab Active Pro running Android 11.
Hi Nick,
Thank you for your post on SOTI Pulse.
Could you let me know if you're using conditional access to whitelist applications such as Outlook, Word, and others?
I look forward to hearing from you.
Regards,
Technical Support , SOTI | Call Us | SOTI.net | Discussion Forum | Log a Case Online | LinkedIn | Instagram | YouTube
Same problem here, Zebra TC27 on July firmware and last soti agent installed.
Tried both Soti Surf agents from Soti official website and playstore.
We have a whitelist set, that we removed and still same problem stuck al microsoft login.
Apparently this is a known issue with Surf and they are working on it. No idea the timeframe on when it will be fixed.
I do not have any whitelist or blacklist tied to this profile.
I have a support and dev ticket open right now as apparently this is a known issue with Surf.
Hi Nick,
Thanks for your response.
Your issue will be acknowledged and worked on priority by the support team . We will make sure to provide with best solution.
Please do let us know if you have more queries on this, we will be happy to help you.
Regards,
Technical Support , SOTI | Call Us | SOTI.net | Discussion Forum | Log a Case Online | LinkedIn | Instagram | YouTube
