Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 4 answers

    Virtual Filter Group - Avoid SubGroup Solved

    Hi, I have a shared device setup and want to use virtual filter group and FileSync to perform firmware updates. e.g.  - Parent - Shared Device Logged Out    - Child Virtual Group - Filtered on OEMVersion  <--- FileSync to target this group    - Child - Shared Device Logged In However, I only want to target devices which are logged out. In putting these pieces together, I overlooked (*didnt read*) that Virtual groups "... filters all devices in its parent group (and all groups within the parent)" and so my virtual group filter is picking up devices in both logged in and logged out. Which is not really desired. Virtual groups cant filter on "Path" so is there any other way I can avoid picking up the devices within the Child - Logged in group? Thanks Adam

    SOTI MobiControl
    3 years ago
  • 0 votes 4 answers

    TC70x Oreo GMS keeps enrolling as work profile Solved

    I have a TC70x GMS device on Oreo. Installed MobiControl using StageNow, but it is always enrolled as Work Profile. How do I make sure it's enrolled as Work Managed? Enrollment ID has previously worked in the past. We use on-premise server, but we currently have this device at home using a VPN that has access to the on-premise server. Could it be why it keeps enrolling as Work Profile now?

    SOTI MobiControl
    3 years ago
  • 0 votes 5 answers

    MOBICONTROL Mystery - Zebra Devices in one of my Groups come up with blank screen

    My company uses Zebra MC33 and WT6000 RF's among others. Within one of the SOTI Device Groups (Ours are separated by facility location) MOBICONTROL will not bring up a display for the active devices for the facility/group. They simply come up blank; and this is for both the wed-based as well as the downloadable plug-in. I've been in touch with both my vendor and SOTI Assist going on 7 months now. We've tried a number of solutions, including unenrolling and re-enrolling a device to see if it would work. The result is the same and, the maddening part, as I've already mentioned. All of my other groups have no trouble in SOTI with their devices. And I remember the day it stopped working for this particular group. I was examining different devices (not changing anything) within the group. One moment the screens came up ok, next moment *poof*. Looking for a kindred spirit who's also seen this and found a miracle cure, or at least has had an "aha!" moment upon reading this. Thanks friends!

    SOTI MobiControl
    3 years ago
  • 0 votes 2 answers

    Configure TeamViewer Host

    Hi, can I configure the TeamViewer host app with SOTI MobiControl? How can I do? I use Android 11 Zebra devices. Thanks. Regards,

    Android
    3 years ago
  • 0 votes 7 answers

    Package "**" version 2.2.3.5 failed to install. File IO error on device. Check Storage/Permissions

    Hi everyone, I have version 2.2.4.5 installed and choose in Mobicontrol to go back to version 2.2.3.5.When i choose to reverse to early version i get this error:Package "**" version 2.2.3.5 failed to install. File IO error on device. Check Storage/PermissionsDoes anyone know why i get this error on Samsung Android Enterprise devices? Kind regards,Frank van Ewijk

    Android
    3 years ago
  • 0 votes 3 answers

    No notification sound after sending a message

    Hello! I would like to send a message to Samsung tablets and also have a notification sound. I am using the following script command: showmessagebox "Some message ..." 60 3 NOTIFY_DEVICE The message is displayed but there is no sound. When I switch to Admin mode it works. It also works when I remove the applied Feature Control. But as soon as there is an active Feature Control, even with default settings or no settings at all, there is no sound. We use a Lockdown and a set of Feature Controls on our devices. We use MobiControl 14.4 and a 15.4.2 agent. Has anyone come across the same problem or has an idea what I could do?

    Android Scripting
    3 years ago
  • 0 votes 4 answers

    Zebra Android 11 device with Google business account Solved

    Hi, is it possible to configure a Google business account on Zebra Android 11 devices? The devices were enroll in this mode: Device Kind: Android Enterprise Device Family: Android Plus Supported APIs: RC Virtual Display, Work Managed Device, Android Zebra EMDK, Android Plus 1.6   Thanks. Regards,

    Android
    3 years ago
  • 0 votes 9 answers

    How to enable mobile data on Android device

    Hi. I’m a new user enrolling 40 android devices into MobiControl using an Android Enterprise enrolment policy.  Everything was going well until I realised that mobile data is switched off on all devices and I can’t find any way in the MDM of switching it on. I can turn on/off WiFi, Bluetooth and pretty much anything else - but not mobile data. Which I would have thought is a pretty basic setting.  I enroll the devices using a QR code link to a Work Managed provisioning profile, starting with a factory-reset device. Hope someone can help.  Thanks James

    SOTI MobiControl
    3 years ago
  • 0 votes 7 answers

    Wi-fi doesnt re-connect after losing a signal

    Hello everybody,[WHAT]Wifi disconnects and doesnt reconnect while signal is lostUsers are allowed to only enable or disable wifi itself, but that unfortunately doesnt re-connect to wifi when available. (we had a problem where when they were able to modify, they kept pressing "forget wifi" and complined)So users result to reboot the device, which solves the issue, but we are car company and each position has about a minute to finish his part on a car. So if somebody doesnt do theirs, because he had to reboot a phone it doesnt look very well.For short:Iam looking for a script (idealy), that would be something like SETWIFI SSID PASSWOD.or any other "connect to this wifi right now and non other" button that I can place in Kiosk.EDIT:I know that settings manager 14.4. doesnt show wifi network to clicks on it.and Setting manager 15.6. unfortunately allows to remove stored wifi even if define that "modify" is not allowed

    Android
    3 years ago
  • 0 votes 3 answers

    How to continuously log activities Solved

    I currently use a script to identify activities: identify_activity. The problem is that it will only catch one activity at a time.  How can I have this run for a set period of time to catch every activity that happens on a device?

    Android Scripting
    3 years ago
  • 0 votes 7 answers

    SOTI Surf Package vs MGP Solved

    Hi, Does anyone have a preference on whether SOTI Surf is deployed via Package or Managed Google Playstore? Interestingly, SOTI Surf does not appear to update as per the MGP update policy when deployed via a package, even though this is not the case for other applications such as the MC agent. ThanksAdam

    SOTI MobiControl
    3 years ago
  • 0 votes 5 answers

    Recurring messages send to devices Solved

    Hi all,  Is there a way to send recurring messages to tablets through soti ? So once a day at 16:00 a message is sent to all tablets?

    SOTI MobiControl
    3 years ago
  • 0 votes 2 answers

    Create custom reports Solved

    Dear sirs, I am new in SOTI reports and I would like to create some of them. For start, I want a report for Andoid devices (Zebra TC26) in which I can find : Login time of the user, GPS location monitoring (where the device is moving), logout of the user. Is there a manual for creating custom reports ? Thanks in advance Dimitrios

    SOTI MobiControl
    3 years ago
  • 0 votes 5 answers

    Intent Script to Connect and Disconnect OpenVPN Solved

    Dear Support Community, i'm not fimilar with Android Intents. I tried to figure it out how they work to get out a script but i'm out of ideas. I tried to build my script by using different informations. These might be the best: CONNECT WITH PROFLE Intent openVPN = new Intent("net.openvpn.openvpn.CONNECT"); openVPN.setPackage("net.openvpn.openvpn"); openVPN.setClassName("net.openvpn.openvpn", "net.openvpn.unified.MainActivity"); openVPN.putExtra("net.openvpn.openvpn.AUTOSTART_PROFILE_NAME", "PC MYPROFILENAME "); openVPN.putExtra("net.openvpn.openvpn.AUTOCONNECT", true); openVPN.putExtra("net.openvpn.openvpn.APP_SECTION", "PC"); if (openVPN.resolveActivity(getActivity().getPackageManager()) != null) { startActivity(openVPN); } DISCONNECT Intent openVPN = new Intent("net.openvpn.openvpn.DISCONNECT"); openVPN.setPackage("net.openvpn.openvpn"); openVPN.setClassName("net.openvpn.openvpn", "net.openvpn.unified.MainActivity"); openVPN.putExtra("net.openvpn.openvpn.STOP", true); if (openVPN.resolveActivity(getActivity().getPackageManager()) != null) { startActivityForResult(openVPN, 0); } I tried the disconnect first because it seamed to be the easier part and came up with different scripts but none of them worked: sendintent -a "intent:#Intent;action=net.openvpn.openvpn.DISCONNECT;component=net.openvpn.openvpn;B.STOP=true;end;" or sendintent -a "intent:#Intent;action=net.openvpn.openvpn.DISCONNECT;B.STOP=true;end;" or sendintent -a "intent:#Intent;action=net.openvpn.openvpn.DISCONNECT;B.net.openvpn.openvpn.extra.STOP=true;end;" I guess i've tried them all but unforunately none of them worked. Hope you can help!

    Android Scripting
    3 years ago
  • 0 votes 8 answers

    Zebra TC8300 won't scan in lockdown. Android 11.

    We just receieved a new batch of TC8300's that come with Android 11. After enrolling them in Mobi and defaulting to the lockdown screen, I am unable to use the scanner. I've tried adjusting settings in Datawedge with no success. The profile I am using has worked great on Android 10 with no issues. All of the sudden, they won't scan in lockdown. Is this a new issue?

    SOTI MobiControl
    3 years ago

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