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Running Samsung tablet with Android 12 and the kiosk lockdown is not getting installed from the Profile in the Configurations. All permissions for SOTI are set to Allow on the tablet. All other items in the Profile (wifi, wallpapers, authentication, etc) are installed and working correctly. What else needs to be set? Is this OS blocking the LockDown?
Hello, This might not be a problem directly related to SOTI Mobicontrol, but hopefully anyone else have expirenced a similar issue before and might have any thoughts on how to solve it. We using Samsung Galaxy Tab A8 tablets enrolled into SOTI Mobicontrol (15.5). We are running these tablets in lockdown mode where we have two different powerpoint files (ppsx files) that are stored locally on the tablet and opens via the File:// option . The problem is that once we end the presentation, we end up inside the Power point application, and we need to close down Power Point before the lockdown homepage is visible again. So my question is, are there any tips & tricks that can be made so that after i end my power point presentation it takes me directly to the lockdown page instead of the Power Point application. Alll ideas or tips are highly appreciated.
Device settings is automatically uninstalled from the device in a group. As it is a inbuilt application, how it will get uninstall once we publishing profile. Its been one month, still no solution from SOTI experts!!
i can't seem to get the Remote control on our Motorola devices i checked to install the Motorola Plugin but when i try to install the plugin on the devices i get the message that there's nothing to install.
Hi, I was trying to access mobicontrol and was having issues so I went to the server and opened up mobicontrol administration utility. On launch, it asked for the databse connection information including username/password. I verified all that and test connection failed with "access denied". I made sure the sql server database was up(SQL 2016) and also verified I could log in with the sotimobilesql usenrmae and password. Anything else I can check? Is there a log where I can see more details about the access denied message?
Greetings everyone, I am currently working on a Lockdown template and trying to get the name of my devices there. If I use the macro %PERSONALIZED_DEVICE_NAME% it will only output "TC25" in our case (Zebra TC25 devices). I've seen that it would be possible to send a script to each phone to change the Personalized Device name, but since we rename our devices quite a few times, I don't want to as much automated as possible. If there is no macro for this, what would be the best approach to show a personalized String on each device? Thanks
Hi everyone, hope you are well. Just wanted to check if someone knows if SOTI MobileControl supports Single Sing On with a Microsoft 365 (AzureAD) account, not to the applications inside macOS, but to the computer login needed for the macOS itself. Like in the case of getting a new Mac - the device would be already pre-enrolled with SOTI via Business Manager, then the user would simply need their Microsoft 365 login details to SSO to their Microsoft 365 account and that same account to be used to create a local computer account on the Mac, instead of having two separate accounts. Hope you can help. Wish you all the best.
I have installed the Mobi agent and our retail app from the store via App Store Licence Management and an app policy. That works fine and the apps install. i now pushed a feature control profile and the 2 apps disappear. There is also a wifi and certificate setup in the profile but i dont think they are causing it. Has anyone had this before and know what feature control might be doing this?
Mobi somehow removes default app from Honeywell CK65 Android V11, but I need to keep just 1 App which is Honeywell Launcher.
Hello, We work with soti in version 15.5.1 we have a lot of Zebra TC75X under android 7 -> 02 07 08 with lifeguard update 02 (may 2022). We try to migrate these device to android entreprise, but every time we receive this message: 1 selected device(s) have Android Enterprise migration in progress. A certificate is place to mobcontrol for to migrate to entreprise we ask this to Zebra. this certificate is active with the date :) If I search on google, i find there is some criteria for to migrate: - OS Need to be 7 - Zebra MX need to be > 9 - no google account https://www.soti.net/mc/help/v15.5/en/console/devices/managing/enrollment/androidplus/enterprise/zebra_migration_ae.html ALL criteria seems to be respected -> version of MX is 9.4 / no google account someone have any idea, why i can not migrate ? Last thing, device was migrate before to entreprise ... because i make some test But i make a factory reset re install the OS 7 + re enroll into mobicontrol thanks for your help
After uploading a .pcg file with my apk version 2.12.170, I couldn't find it in the list (not understood why it was not visible), so I proceeded to upload the same file, thus causing a duplication of the package. Subsequently, trying to delete one of the two duplicate packages, the API returns a 500 internal server error and now i'm not to assign neither to delete the packages so it is unusable. This is the API that returns the error: .../MobiControl/WebConsole/api/packages/9d318a5b-84c6-4909-a883-0902fd7e67cd/versions/2.12.170?buildVersion=64.0 I think that uploading two packages with same version is causing a really bad mess.
Good morning, we had an Apple Developer Enterprise license with SOTI Mobicontrol to be able to send applications to ipad. The thing is that Apple decided that we were not eligible to renew our Enterprise license. Therefore we had to make a new normal Developer account (https://developer.apple.com/programs/) with a new Apple ID. Our question is if we can continue using Soti Mobicontrol to submit our applications with the normal Apple Developer program. In principle the only thing that needs to be configured for Soti to work is the Apple Push Notification Service certificate, right?We currently have an active APNS certificate in the old Apple Enterprise ID. We would like to know how to proceed to configure Soti on the new Apple developer id. Best regards
Hi Guys, do you know if there is any possibility to disable the notification sound of Android 13 devices with a script or a specific setting? In my case this question belongs to samsung devices. I tried something like this: writesecuresetting -sys notification_sound 0 This script doesn't had an effect on the devices. On the device itself is the settings manager where every user can configure their settings by theirself. But we need to disbale the notification sound by default. I am thankful for every advice. Thanks!
Hi we have requirement to restrict access to o365 login from devices that are not enrolled with SOTI MDM. I got to know about the conditional access and can do this via certificate base authentication. also I heard that it is require Intune license also. is this correct ? if this correct the question is if customer have Intune why they need SOTI. if I am wrong please guide me to achieve this requirement.
Hi guys, We have ca 100 Devices in our Company all of them are Zebra Scanners with Android Enterprise, they run on full managed work profile in lockdown mode, the clue is that they are not everytime, also not all of them at the same time on. Now I want to push updates to this scanners, the otas get copied with a rule on all devices, but I dont want to install it at the time it ends downloading from the server, cause the user can have a important session on his device, thats why i want to do it manually. I'm thinking of something like creating a virtual folder like "scanner_update" and if device(s) are added to this virtual folder the script "install_system_update /sdcard/scanner_latest.zip" runs. Maybe one of you have a good Idea or know how I can realize this :)
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