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Hello, Im currently looking into a way to execute script command that would be stored on a device to standardize execution script for our patching process. The current script contains name of the file as well as version so I have to change the script every time a change to package is done. Is there a way to have script stored in a file, for example *.cmd file, and execute the script inside this file either through legacy commands or Javascript?
In March we upgraded MobiControl Cloud to 15.6.1 Remote Control worked perfect before, but now we got the Error-message: An Error occurred while processing the request Sometimes, I send the Script: _adminmode off, then the device turns offline for roundabout 1 Minute and then it goes online and remote control ist running again. But we have devices, they don't react on scripts. They're shown online, but nothing happens. Here you can see a device I send 3 scripts, but there is no feedback. For the Samsung XCover Pro devices are no Plugins available and it's the actual Agent installed (15.3.3.1069) on Android 12. It's not possible to send new App-Profiles to this devices, because they stuck on pending installation. But when I can manually open the adminmode on the device, that I see the device-configuration and tap on connection status of agent, the device is "really" online and all script, App-Profiles, etc, got installed. The most of our devices don't have this issue, but if Remote Control does'nt work or I can't install new Apps, makes an MDM no sense.
Almost every time i have to remote control an Android device, i have to run the "activate remote icon" first.Isn't there some way to activate it once for all? :)
Hi We are using the zero touch configuration to enroll our TC21 devices. Unfortunately lately, this is causing problems. We have to manually un-enroll & enroll a device first before it will receice any profiles. OS Version: 11 Agent Version: 15.3.3 (doesn't change when enrolling again) Management Type: First enrollment -> "Unknown", second enrollment ->Work Managed device (as it should be) Whenever the Management Type is on Unknown, the device will not receive profiles as there is no communication. Another thing I notice when doing the enrollment the second time is that "Mobicontrol A+ Service" is immediately installed. (This doesn't happen on first enrollment) and then everything is working properly. The config that is used at the zero touch; (wasn't changed for the last years...) {"android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true,"android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE":{ "enrollmentId": "" }}
Using a Samsung A7 lite (SM-T220) running Android 13(tiramisu).After installing mobi control client 15.3.3.1 with a basic lockdown Profile, the top status bar disappears, and the bottom navagation keys also disappear as soon as the lock downwhat we have found was if the "Lock screen type is set to anything other than "none" it causes the device to hide the status bar and navigation keys when the MC HTML page activates.Changing the Lock screen type seemed to have resolved the issue on the samsung device
Hello, is it possible to launch remote control of an android and automatically exit the lockscreen of the Smartphone, similar to the "unlock" command? Is it possible to run scripts automatically when starting a remote control? Best regards
Hi, we try to configure an Android price checker with the lockdown option but we can't hide the bar with the back button.
Good evening, I'm looking for a solution in order to transfer files through a File Sync rule into this folder: /sdcard/Android/data/it.dedagroup.stealth.movements/files/ Basically it is a configuration file that the app (it.dedagroup.stealth.movements) reads once it is launched. During my preliminaty tests with the remote control I found out that I don't have the privileges to write into the data folder, see screenshot below: I have the same result from both remote control options (plugin and web). Will this impair the file transfer even with the File Sync rule? Is there any way to grant the writing permission to this folder? Below some details: SOTI MobiControl instance version: 15.6.0.1018 Agent version: 15.3.2.1042 Plugin version: 1.19.2.118 Enrollment type: Work Managed Producer: Honeywell Model: EDA52 Android version: 11 Thank you, best regards.
Hi all, we have the problem, that we need to change an ini file and put in an number that is related to the device name. We use Zebra TC21 and MC33xx with Android 10 an 11. For the translation from device name into the number we would download an csv file with both values and read the values. Most of the script works, at the moment we are stuck in downloading a file. On the web are a lot of descriptions, but i did not find one that works. Is someone out there who has an idea to that? Best regardsJürgen
Does anyone know how to create and distribute a custom Device Agent / Plugin? I didn't find anything in the documentation (https://www.soti.net/mc/help/v15.6/en/console/devices/managing/enrollment/androidplus/download_android_plugin.html) regarding custom development or requirements to be listed as a Plugin provider.
I have an open ticket with SOTI, but has anyone else noticed any issues with the most recent Android Enterprise Agent release (15.3.3 build 1069)? Since that agent update in early March, I can no longer distribute internal certificates from our outbound CLA to Zebra handhelds running Android 11 devices (profile stuck on Pending). I was able to narrow down the issue to the Certificate Templates in the Certificates profile settings. And then today I just noticed that the MAC address is no longer being displayed on the MC console (showing as unknown). If the device is truly not sending the MAC address, then this is going to be a problem because we rely on it for internal Wi-Fi authentication. So far, I've been able to replicate on factory reset TC52, TC53, and TC58 devices.
I am a Powershell novice. Does anyone here use Powershell to execute MobiControl APIs?I am having problems trying to connect to the MobiControl server. I get the following error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.Thanks in advance.
Hey all, I am Having an issue with Remote Control On android Enterprise. I am using samsung SM-T307U Tablets. The agent version is 15.3.3.1069. The tablets are on android 11, I have reverted a few to go back to android 10 and same issue. The device do not respond to input on the bottom half of the screen in remote control. If i rotate the screen in remote control, I can interact with the bottom half I was unable to before. The device are on the newest security update.
Hi all, I am trying to enroll my samsung device but I run into some issues. From factory reset the device is setup with the afw#mobicontrol hashtag. When trying to enroll the device with an enrollment ID I get the error "Provisioning failed. Please contact your administrator". I read something about the use of Knox Mobile Enrollment, but is this mandatory? Thank you! Kind regards,
Hello Everyone, I'd like your help to understand how to move a device from one device group to another. According to the API documentation there are 2 ways that we can go about this. However, I haven't succeeded in either of ones. Please advise. Thank you 1. POST /devices/{deviceId}/actions Send Actions to a Device 2. POST /devicegroups/{path}/members Add or Move a Devices to a Device Group
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