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MobiControl with Microsoft Authenticator

DM
David McFall

Hi All,

I am hoping to use MobiControl alongside Microsoft Authenticator for MFA requests, but my initial testing hasn't been successful.

The background is that we support a number of customers who are using a SaaS product linked to Azure AD. These customers provide us with an account in their domain which is always secured with MFA. The user who picks up the new account adds it to their personal phone and then is asked each time to approve a login - This isn't a great use of time so I was hoping to use MobiControl on an old device, leave it plugged in and centralise all MFA requests to it.

The issue I have is that the screen is black when I log into the Authenticator app - Is this expected behaviour? All other apps seem to work ok.

Regards

David

2 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
2 years ago

Please clarify your network/server configuration and what you actually did in your failed attempt.   

Did you get a black screen when  you try to log onto the Authenticator app directly on the device  in front of you? Or via a MobiControl remote-control  session?

M
MNMOD@SOTI Gold Contributor
2 years ago

Hi David,

Thank you for posting on SOTI Pulse!

Does the Authenticator work outside Mobicontrol?

Kind regards,

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