Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 4 answers

    Android - Lockdown - Lock screen - message app install / uninstall

    It is about Android client. We use the lockdown mode.In spear screen messages appear when app is installed or uninstalled.Is it possible to disable this

    Android
    2 years ago
  • 0 votes 9 answers

    Soti Surf - Kiosk Mode - show Battery

    Hello, it's possibile to show, in SOTI SURF (v15.6) in  Kiosk Mode, the battery level of the device. Or show the upper bar of android device (time, wifi, battery) Let me know Regards

    SOTI surf
    2 years ago
  • 0 votes 8 answers

    Uninstall Android Plugin from device

    Hello. Does anyone know of a way to uninstall an agent plugin from a currently enrolled Android 10 device without re-enrolling all devices? When I enrolled a bunch of Kyocera_DuraForcePro2 devices. The device they picked up Kyocera_KC-S302_sotienterprisemdm_1.20.0.102.apk When it needed to grab:Kyocera_DuraForcePro2_sotienterprisefullmdm_1.19.2.118.apk I have figured out how removed the plugins from the server. Now I need to uninstall the plugin from the device and for an upgrade using the profile on the server. I was also looking for a way to do this by scripting but I'm not sure if that's possible.

    Android Scripting
    2 years ago
  • 0 votes 3 answers

    Configure scanner (add prefix/suffix) on Honeywell EDA51 and Zebra TC26?

    Hello there, Is MobiControl (any server version) able to configure scanner settings (e.g. add prefix/suffix) on Honeywell EDA51 and Zebra TC26? Thanks. Best regards

    Android
    2 years ago
  • 0 votes 4 answers

    How do I uninstall Device Plugins from MobiControl Cloud Instance? Solved

    Hello, When our instanced was setup. I installed multiple plugins because I was trying to get our Kyocera DuraForce Pro 2's devices to work correctly. Unfortunately, this has now become an issue as now when I enroll these devices. It doesn't always download the correct plugin and it's causing a lot of issues. How can I remove these plugins from the instance and just keep the Kyocera Duraforce Pro 2 plugin? I have opend a ticket with support for this among other issues that I'm currently having, and they can't seem to answer my questions or this question specifically. Thanks for the help in advance..

    Android
    2 years ago
  • 0 votes 2 answers

    Lockdown Profile Samsung SM-A53 Solved

    Good Afternoon, We have a couple of cell phones in Soti where we have applied a lockdown profile. Problem is that the screen goes semi dark after 20 seconds and full dark after 30 seconds. Any idea on how to extend the uptime of the display time of our devices.  Can't find any Restricion in Feature Control or Lockdown. Device Kinds Android PlusSamsung A53 G5Os Version: 13Android API Level 33Supported API's: SamsungMdmV57, Samsung RC v1, 839, Work Managed Device

    Android
    2 years ago
  • 0 votes 7 answers

    Deployment Server in the DMZ

    Hello all, We are planing to set up a second deployment server in the DMZ to be able to use auto enrollment.With that we will also use wildcard certificates. Quick sidenote: We mostly have Samsung devices and a couple of Zebra enrolled as Android Enterprise as well as Classic. Server Version: 15.5.2.1003 I have a few questions regarding this.1, We have separate wildcard certificast for internal as we have in public (DMZ) use. Is it possible to use different certificates on our 2. DP? 2, Useing wildcard certificates, I won't have to wait up till all our devices check in after I install the certificate right? Because the root certificate should be already known by the devices. 3, Plese correct me, if I miss a step or make a wrong statement but the installation should look like this:     a, Installing only the deployment server with the exact same version and build nr. as the MS Server    b, Allow communication between DMZ and LAN on ports 5494,5495 and 443 (Do I need 1433 from  DP            to the SQL too?)    c, Edit Seondary Agent Adress and Port + Alternate Deployment Server and Port in the Admin Utility                  on the MS Server    d, Install and bind certificates. 4, If I use LDAP Auth for the device enrollment do I need some extra ports? Thank you for your help in advance.

    SOTI MobiControl
    2 years ago
  • 1 votes 2 answers

    How to migrate Profile Android+ PhoneCall to Android Entreprise work managed ?

    Hello all, My configurtation of server of Mobicontrol is on version v15.5.1.1010 I have a profile android classic (Android+), who contains some phonecall restriction (black list / white list). Also, we disabled mms and sms into the profile. Actually, I try to migrate to android entreprise work managed. I create a new profile work managed / go to configuration / add .. but i can not find any option for phone call .. Anyone have idea ? thanks for your help

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Samsung Dual messenger option has disable after enroll with SOTI Solved

    Samsung Dual messenger option has disable after enroll with SOTI. any way to enable this ?

    SOTI MobiControl
    2 years ago
  • 0 votes 2 answers

    Zebra TC77 Android Enterprise Enrolled Device with Stagenow but Assistant is not disabled Solved

    I have a zebra TC77 device that is enrolled and locked down and everything seems perfect, except for the fact that if you hold the home key you will get the popup for Google Assistant. I have no idea why it is happening with this group of devices because every other group I have deployed this way is not having this issue. (see photo) I am super new to Soti so I assume I am missing something but I am hoping that it is something that I can just turn off on the Soti side and not have to do on the Zebra StageNow side. Any help would be appreciated. Thanks. Tim

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Still depending on dotnet core 3.1 ?

    What is the roadmap aboout no longer depending on dotnet core 3.1 ? as the current versions of mobicontrol and xsight still depend on it, altough microsoft is no longer supporting dotnet core 3.1.

    SOTI MobiControl
    2 years ago
  • 0 votes 9 answers

    QR-Code Enrollment for EAP (PEAP-MSCHAPV2)

    Hello, ive came up with the following barcode payload for enrolling devices with built in qr-code reader for using enterprise wifi, please dont ask why we do not validate server certificate etc.. : {"android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME":"net.soti.mobicontrol.androidwork/net.soti.mobicontrol.admin.DeviceAdminAdapter","android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM":"hn8mSNJMPcovWbnnWrb-uMpWZjNlNp-jyV_2A-Whumc=","android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION":"http://soti.net/apk/ae2","android.app.extra.PROVISIONING_WIFI_SSID":"SSID","android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE":"EAP","android.app.extra.PROVISIONING_WIFI_EAP_METHOD":"PEAP","android.app.extra.PROVISIONING_WIFI_PHASE2_AUTH":"MSCHAPV2","android.app.extra.PROVISIONING_WIFI_IDENTITY":"User","android.app.extra.PROVISIONING_WIFI_PASSWORD":"Password","android.app.extra.PROVISIONING_WIFI_PROXY_HOST":"proxy","android.app.extra.PROVISIONING_WIFI_PROXY_PORT":"8080","android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true,"android.app.extra.PROVISIONING_LOCALE":"de_DE","android.app.extra.PROVISIONING_SKIP_ENCRYPTION":true,"android.app.extra.PROVISIONING_TIME_ZONE":"Europe/Amsterdam","android.app.extra.PROVISIONING_SKIP_EDUCATION_SCREENS":true,"android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE":{    "enrollmentId":"Local Adress",    "PROVISIONING_MODE":"FULLY_MANAGED_DEVICE"}} This code is then read but android doesnt even try to use the network declared (there are no logins registered on the radius server) Is here anyone out there that has done this before?Also i was wondering if the manafacturere has to implement the new EAP Functionality first for enrollment?This was released with Android 10, when i was searching for it.

    Android
    2 years ago
  • 0 votes 4 answers

    Any way to disable prompt from Contacts_Import? Solved

    Hi, I have implemented the method to import contacts onto our Android Zebra TC-56's outlined hereand it does work. I am wondering if there is a way to get around the prompt of "Do you want to import these contacts? Yes/Cancel". As I guarantee at least some users would hit cancel. I've tried sending intent commands, as well as scripts such as this: import_contacts_vcf and it does not seem to work. Is there a way to run the import command against Contacts.vcf without having to manually accept the prompt? Thanks!

    Android
    2 years ago
  • 0 votes 9 answers

    install_system_update script isn't updating Zebra TC70x LifeGuard file

    I synced the zip file to the device and then sent the "install_system_update /sdcard/OSUpdate.zip" script. The device got disconnected, however, it was back on only after one minute. It usually took approximately 5-10 minutes before it was connected again. And it seems the script didn't update anything. I tried removing the file from the sdcard and re-syncing it again, but it still didn't work. Has anyone ever experiend this issue?

    SOTI MobiControl
    2 years ago
  • 0 votes 3 answers

    how to create an agent to enroll android 10

    Hello, I can't create an agent to enroll android devices because the option to add device doesn't appear

    Android
    2 years ago

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