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Dear community, I was wondering if someone knows how you could change the logo in the Dynamic Android Template. I have tried to change it using the logo and logoImage keywords in the #header section, but that didn't work. My current configuration is: /* HEADER BACKGROUND COLOR */ #header { background-color: #0099d3 !important; logoImage:url("<MCImg_Momo text logo (XL).jpeg>"); }
Hello everyone,for a customer I need the following function:The customer must be able to access the screen presentation function in the SOTI lockdown screen via the notification bar, as he has to lock the screen in landscape in a certain application.If I use the Settings Manager for this, it will always be automatically switched to portrait.Auto rotation is unfortunately not an option either, as the customer then has problems with his application.A Zebra TC25 with Lifeguard 94 is used. SOTI version is a cloud with the current version 15.3.3.1065.Thank you for a short feedback.
Hi, I have a simple Android Lockdown with one app, one PDF document, and one movie file. The application have it's own icon, but the files are listed only with their names. And I mainly ask, because without icons, the Lockdown items are not alined vertikaly and horizontaly. How can I add some custom images to be used as icons for the PDF and movie file? There is a dropdown menu, but what is the source of the listed icons? And what file format/size the icons have to be?
Hola/Hi. SOTI MOBICONTROL - Lockdown I would like to know if, I can have only one profile created for one device (for example: Zebra TC20), where a path to an application is different on Android 9.0 and Android 10.0. My intention is that, using a variable in a script, from Launch: // ... you can launch one application or another._____Example: (script in batch language)IF %ossvers% GTR 10 Set x_apk=com.android.documentsuiIF %ossvers% LSS 10 Set x_apk=com.google.android.documentsui And on the Launcher line ... Launch://%x_apk%_____ Is that possible? If not, what other alternative exists without creating a second profile? Thanks. ■/■ Hola/Hi. SOTI MOBICONTROL - Lockdown Querría saber si puedo tener creado solo un perfil para un dispositivo (por ejemplo: Zebra TC20), en el que una ruta a una aplicación, es diferente en os Android 9.0 y Android 10.0. Mi intención es que, usando una variable en un script, desde Launch://... pueda lanzar una aplicación u otra._____Ejemplo: (script en lenguaje batch)IF %ossvers% GTR 10 Set x_apk=com.android.documentsuiIF %ossvers% LSS 10 Set x_apk=com.google.android.documentsuiY en la linea del Launcher… Launch://%x_apk%_____ Es eso posible?Si no es así, que otra alternativa existe sin crear un segundo perfil? Gracias.
Hi All, I am currently trying to configure a Spectralink Versity 9540 with an app which pushes notifications from a nursecall system to the phone. Currently the app is functioning correctly outside of lockdown mode, but when we put the phone into lockdown mode all sounds from the app are silent. As this is a critical system that is meant to notify users this is not ideal. We have tried both Native lockdown and Activity suppression, and neither will allow notification sounds to come through. The App is an .apk package we have uploaded to the phone, which could be part of the problem. It is not available on the google play store. Any help or advice would be appreciated, thank you.
Hello everybody, I have now dealt with the Android Lockdown notifications and what can I say it works.The Icon on the lockdown screen has nas a red number in the upper right corner.But unfortunately it is not what I wish for! I would like a large pop-up window with the notification pop up or bring me directly to the dialog box. According to a colleague of mine, he has already done it before but he no longer knows how. Its a Android Plus Device with Mobicontrol Agent 14.4.2 and Android 5.1
In our driver app, our drivers hear notification sounds for tight turns and other dangerous parts in the neighborhoods.We are using Soti as a trial now on 1 location and we see that these notifications don't play. For us its really important that these notifications do play as drivers are being judged on their driving behavior.We are using Version: 15.2.1.1094And the devices are in a lockdown profile with only maps, the dialer and our driving app.Is there a way to make this work.We see that this only happens on devices with SOTI
Hi, Into the LockDown/Kiosk i have add "Launch://com.android.chrome" and it's works properly. But now i would like to Chrome browser open automaticaly with https://my_url. How can i do that? :-(
Hi We have a small selection of Samsung Galaxy Tab Active 2 devices that have been upgraded to Android 9 (Pie) (there's another thread asking how I stop the upgrade and that has been resolved). These devices have been enrolled via Android Enterprise and are running agent version 13.7.3.1045 Our servers is on 14.1.4.1693 The devices have Kiosk Mode enabled (it's a legacy thing, don't judge). Can anyone think of a reason why when the user clicks on MobiControl from the kiosk screen it will not open (goes black screen then returns to the kioskscreen). If you administratively remove the kiosk then MobiControl opens as normal when clicked on and the users can access content manager. The app name is set up correctly in the Kiosk Mode settings and works properly on Android 7 and 8.1. All suggestions welcome. Eddie
Hi, We are having an issue where our Samsung Galaxy Tab A users are on the field and when they change between store wifi and mobile data (and vice versa), they're being chucked back to the Lockdown screen and it starts refreshing. This happens every time and has been confirmed on all devices including the test one I am using. We are running Android 8.1 and MobiControl 13.6.0 Build 1476. Is there a way we can stop it doing this refresh when they change network connections? Any help will be much appreciated! Kind Regards, Josh
I have a very weird issue with SOTI lockdown: Samsung J3 devices, Lock-down screen steals focus away from active user many times. meaning whatever the user is doing on the phone, the screen flips back to the main lock-down screen. The user can be texting, emailing, or using an approved app from the lock-down screen. This behavior makes the phone basically unusable. The user can return to the screen they were using and continue to try to complete the task (say trying to complete and send a text message), only to have the focused stolen again by the lock-down screen. If the user is lucky, they can complete a task quickly. Though sometimes, having to try many many times to get something done. It appears to happen @ every ten minutes randomly, however - when it does - it can steal the focus away from user 10-14 times in a row. I have seen the logs contain multiple entries (10-14) in the same time-frame (H:M:S) like: 7:02:02 AM Information Custom log (The device has been switched to User mode) 1-14 times in a row., different days, different times. I also see multiple (1-2) same-day log entries for: Information Custom log (Samsung ELM License successfully activated) other info OS Version 8.0.0 Agent Version 13.6.0.1476 This issue was reported to SOTI in 2016/2017 and I sent them @ 3GB of 'logs' over 8 different troubleshooting tests, the only option offered was - we are updating the agent. We now are 8 Agent versions past this first report, the issue is actually worse than ever. I use: Feature Controls: Block Tether/ add new accounts Phone Calls: to block International and 900 Application Run Control: Blacklist numerous 'sharing sub screens (to prevent user for sharing to online services) Lock-down : 8 apps available - (I recently changed speed-lock to 90 seconds vs 10 seconds for kickoff.) I desperately hope this is what is kicking user out of active screens Settings Manager: allow all SotiSurf: with settings to limit sites allowed File Encryption: for HIPAA compliance. and Authentication: to enforce expiring pins My Rules, data collection and data-com collection every day at 9A {infotech wonk}
We have already tried the following, but none of these work. %OS%<br/> %OPERATINGSYSTEM%<br/> %OSversion%<br/> Can you please suggest.
The customer has a Huawei device that has Lockdown applied to it, and the Lockdown Template is customized. When they tap on the back button and recent activity button a couple of times, they get a Notification from Smart Recovery that says it needs to uninstall MobiControl.
Hi I have Samsung Android devices running Android 5.1.1 with the Android+ agent installed. They were on MC 13.3.3 and have been migrated to MC 14.1.0 then 14.1.4. We are on MobiControlCloud so have no access to the DB etc. The agent on the device is 13.5.0.1327 which is showing as compliant and compatible. I am moving the device from a group with a Lockdown profile into one without. When the device has moved into the non-lockdown group I get a white screen with "Lockdown screen is not configured" in the top right corner. This has been done without incident numerous times in the past under 13.3.3 and 14.1.0. I cannot be sure if it has ever worked on 14.1.4 I have even tried moving the device into a group without any polices at all - same result same message. Putting it back into the group with the lockdown policy restores the regular lockdown screen. Any devices that were in the non-lockdown group are working as expected. Has anyone come across this before and do they have a solution? Or am I looking at full device reset? Cheers Ed
Hi All, if you use "http" program path into lockdown, you can launch your page like single page mode (very cool and useful)...but which browser launch the link? Thank You, Best Regards. Filippo
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