Hi

We have a small selection of Samsung Galaxy Tab Active 2 devices that have been upgraded to Android 9 (Pie) (there's another thread asking how I stop the upgrade and that has been resolved).

These devices have been enrolled via Android Enterprise and are running agent version 13.7.3.1045 

Our servers is on 14.1.4.1693

The devices have Kiosk Mode enabled (it's a legacy thing, don't judge). 

Can anyone think of a reason why when the user clicks on MobiControl from the kiosk screen it will not open (goes black screen then returns to the kioskscreen).  If you administratively remove the kiosk then MobiControl opens as normal when clicked on and the users can access content manager.  

The app name is set up correctly in the Kiosk Mode settings and works properly on Android 7 and 8.1.

All suggestions welcome.

Eddie