Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 4 answers

    uninstall apps without loosing app data

    is there any possible way to uninstall app keeping app data and cache. I can do this manually but need to do this through SOTI

    SOTI MobiControl
    2 years ago
  • 0 votes 2 answers

    uninstall app without loosing app data

    is there any possible way to uninstall app keeping app data and cache. I can do this manually but need to do this through SOTI

    SOTI MobiControl
    2 years ago
  • 1 votes 23 answers

    Uninstall update with a script

    Hello,I need to uninstall the latest Android webview update (v108) because it is not compatible with the VELOCITY app. I sent the legacy script "uninstall com.google.android.webview" but it doesn't work. The webview remains in version 108. Do you have any idea how to uninstall an update via script?I also want to block the automatic installation of Android system updates. This parameter is accessible from the developer option of the smartphone. Is this possible with MOBICONTROL?Thank you in advance for your help.

    SOTI MobiControl
    3 years ago
  • 0 votes 5 answers

    Is there a way to send 1 script to a specific profile to hit all the devices assigned to the profile?

    Good morning,  I am needing to send an uninstall app script to about 500 devices who have the same profile assigned. This profile has an app apk package that I would like to uninstall using an uninstall script. Is there a way to send the script to the entire profile instead of selecting multiple devices and sending the devices the script?  I do not want to get rid of the package itself, I want to uninstall the app from the devices and then assign a new version of the app via a package.  I tried to package up and do a new version string, but the install is failing on my test devices saying "failed to install i/o error". so far the only way I can resolve this is by uninstalling the app first then pushing it out again. 

    SOTI MobiControl
    3 years ago
  • 0 votes 2 answers

    Uninstall admin console of mobicontrol -> Server must be reboot ? Solved Locked

    Hello, we have migrate mobicontrol to a new version and a new server. Now, I need to uninstall the admin console from our old server. Do you know if at the end of uninstall process, the server need to reboot ? Because, this server is used by some others application and can't be reboot actually thanks

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    How to uninstall SOTI MobiControl on AE devices (Work Managed)

    Hello,I want to uninstall SOTI MobiControl on some devices (Galaxy Tab A7), I don't want to have to factory reset those devices. Is there any way to uninstall SOTI MobiControl without losing installed apps, or current system configurations (wifi, bluetooth, font ...) on those devices?Many thanks!

    Android
    4 years ago
  • 0 votes 1 answer

    Un-enroll endpoint devices via script?

     Hello everyone! It's possible to unenrolled or uninstall completely agents in devices via Script in Windows?  The objetive is unenrolled/uninstall Windows Agents completely and avoid a new automatic registration.       Thanks!!         Regards.

    Windows
    5 years ago
  • 0 votes 6 answers

    Unable to uninstall Application from TC72 (homegrown in this case) while logged in as MobiControl Administrator

    Hello Community, I am unable to uninstall our homegrown applications locally from the TC72 even after the required feature control options have been set and executed. Feature Control options I have enabled: Disable Managed App Uninstallation Disable Installation from Unknown Sources Disable App Management YES I have already configured Authentication password and am logging in as Administrator locally on TC72.   Still cannot uninstall application, receiving the below: NO I am not able to click "Deactivate this device admin app" locally as it is grayed out/not available. Note that I have recently started working with the TC72 in an Android+ environment (50+ TC70 devices).  The agent is Work-Managed Mode. Mobicontrol Version 13.3.0.3851  The TC72 is by default Android Enterprise therefore YES I have already installed the Agent Plug-In via Android for Work Profile in order to achieve compatibility... Another avenue here- I do know that I have the ability to simply remove the application via the MobiControl console but I find it hard to believe this is the only method.  I DO NOT want to create unnecessary user accounts just to allow Developers the ability to freely, manually install and remove applications when testing.  We need to achieve this locally at the device under the Admin account. Everything else works as Admin, including Developer Mode except for uninstalling. UN-ENROLLING the device temporarily will not work.  It's a Catch 22 - the device must be enrolled in order to even utilize the Admin login (Feature Control Profile).  Factory Resetting the device is not an option in this scenario as that defeats the purpose of troubleshooting and testing. Any further insight/suggestions on getting this to work?  Maybe I am missing something simple.  Again the issue here is simply achieving the ability to uninstall the application locally while logged in as Mobicontrol Admin. Thank you for your time

    Android
    5 years ago
  • 0 votes 5 answers

    Unable to run "Uninstall.bat" File to remove agent and unenroll device Solved Locked

    I can't seem to successfully execute the Uninstall.bat file from the MobiControl folder. I receive this error message: Any help is greatly appreciated! 

    Windows
    5 years ago

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