uninstall apps without loosing app data

RJ
Ruwan Jayasanka
South Asian Technologies Pvt Ltd

is there any possible way to uninstall app keeping app data and cache.

I can do this manually but need to do this through SOTI

2 years ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan Diamond Contributor
2 years ago

Hi Ruwan

In response to your personal message requesting me to help, I post this in the hope that you can clarify your situation and narrow down the approach to move forward.

When you said you can do the task manually,  can you elaborate the steps you took and the criteria for determining if the task is done successfully or not.

Is keeping app data and cache for subsequent installing of newer version of the same app at a later time?  If so, you should actually focus on the right way to deploy the app in the first place and correct procedure to do "in-place" app upgrade.  

RS
Rafael Schäfer
2 years ago

@Raymond: This topic is posted twice and in the first one i asked him already what you do here as well. To define what he is trying to acchive with this procedure, so we can help him going the right way instead of looking for a "wrong" solution.

RC
Raymond Chan Diamond Contributor
2 years ago

Rafael,

My questions are different from yours, both in terms of the wording and the depth/preciseness.    I just don't want to emphasize again that Ruwan sent me a personal post to request an answer from me.   So, there is no point for you to post anything here to comment on what I have to say or ask.  Freedom of speech and expression should be respected here.   Just see if Ruwan will provide any answer in either or both of the discussion threads that he created.

C
CKMOD@SOTI
a year ago

Hi Ruwan,
 
Thanks for posting on SOTI Pulse, Thanks Raymond and Rafael
for responding to the post, your expertise and willingness to help are greatly appreciated!

Could you kindly provide additional details about the application? Specifically, could you let us know the data type you intend to store? 

If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.