No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hi, we have some Zebra Helios devices Non-GMS. I have recently tried to upgrade some from A10 to latest Android 14 (14-32-12.00-UN-U00-STD-HEL-04), and figure out that Velocity (2.1.45) crashes just after start. I'm struggling to get support from Zebra and Ivanti, wondering if anyone here has ever experienced the same. The same device works fine with Android 13 (13-29-10.00-TN-U00-STD-HEL-04)
Hi everyone, i want to deploy a new velocity profile and remove the old one. Thing is, i know that the profile gets put in %sdcard%\com.wavelink.velocity and then file assist copies/syncs it to %sdcard\android\data\com.wavelink.velicity\files. The issue i'm having is when i run a script to try and remove the old profile it's only removing from %sdcard%\com.wavelink.velocity so it's still visible in the velocity storage so i'm having to manually go into velocity to clear the storage. This is the script i'm currenly trying to use.. kill_application com.wavelink.velocity sendintent -a "intent:#Intent;action=android.intent.action.VIEW;component=com.wavelink.velocityfileassistant/.FileUpdate;B.com.wavelink.velocityfileassistant.extra.CLEAN=true;end" start com.wavelink.velocity Any help would be greatly appreciated.
Recently I began upgrading our devices from Android 10 to Android 12 and made necessary preparations for devices to use Velocity File Assistant. I noticed that having file assistant on android 10 devices caused issues so I decided to wait until the entire department was upgraded before putting file assistant on the devices and considering the wldep file stayed in the correct location after the upgrade it was not immediately necessary. Over the weekend I learned that the previously employed admin had a rule in place to kill greenscreen each Saturday, deleting the wldep file and using file sync to grab it again. As Android 11 introduced new strict policies this file sync rule did not work so I was scrambling to resolve this issue from home OTA which we did by installing Velocity File Assistant through SOTI. Today I am working to ensure this does not occur this weekend and noticed that Velocity File Assistant only moves the file once despite what is listed on the invanti support page here https://help.ivanti.com/wl/help/en_US/Velocity/2.1/admin/file-assistant.htm. What I have gathered so far is that I use file sync rule to place the wldep file in /Download/com.wavelink.velocity. If I freshly install Velocity File Assistant and grant it permissions upon first launch, the file moves as intended. If I then delete the file from /Android/data/com.wavelink.velocity/files using script wipeapplication com.wavelink.velocity or manually delete it then I reboot Velocity all I get is demo mode. The only time I have been able to move this file after wiping velocity is by uninstalling and reinstalling Velocity File Assistant. Operations is insistent that they want the program cleared each Saturday as they have had complications in the past that I am told this fixed so I would appreciate some help if possible!
Hey all!I would like to remove the "Recents" button while in lockdown. I have figured out up until now that you can do this by running lockdown in "Native" mode, this way the button does get removed. The problem is that I am using an app called "Velocity" in this app there are 2 seperate profiles, and I am using the "intent:" action to open the app with a specific profile For example: ProfileAProfileB #Intent;action=android.intent.action.MAIN;component=com.wavelink.velocity/.te.SplashActivity;S.openProfile=ProfileA;end;#Intent;action=android.intent.action.MAIN;component=com.wavelink.velocity/.te.SplashActivity;S.openProfile=ProfileB;end; This intent works when in Activity suppression mode, but not when in Native mode.The end goal is to have the intent working as intended, and have the recents button removed/disabled.
I would like to know if there is an intent or other script that I can launch from SOTI MobiControl to start Velocity with a specific host profile running. I would like to create separate icons on my MobiControl lockdown screen to launch a specific host profile.
We have some Android 11 Zebra MC9300s that have old wldep files with the hardware rendering option disabled. I found the article below that shows you can run Velocity File Assistant with StartActivity Intent to delete the old files but I'm unsure of the syntax for the script. Anyone know what script I can send to start com.wavelink.velocityfileassistant with intent? https://help.ivanti.com/wl/help/en_US/Velocity/2.1/admin/file-assistant.htm#:~:text=When%20Velocity%20File%20Assistant%20is%20launched%20by%20the,before%20it%20begins%20to%20copy%20the%20new%20files. To use Velocity File Assistant to replace files: 1.Download the Velocity File Assistant app from the Wavelink downloads page and install it on a Android device that has Velocity 2.1.21 or newer installed. 2.Copy the configuration files to /sdcard/com.wavelink.velocity on the device. 3.Use an MDM client to send a startActivity intent to launch the Velocity File Assistant. Velocity File Assistant deletes the files from the /sdcard/Android/data/com.wavelink.velocity/files directory and then copies the files from /sdcard/com.wavelink.velocity . If you use startActivityForResult(), the activity returns RESULT_OK when no problems are encountered, and returns RESULT_CANCELED when problems are encountered. Velocity File Assistant closes when it is done.
Hello all, we have imported configurations to the device on a number of Zebra TC52x using the Velocity file Assistant app (The app will sync/copy all the velocity configuration files from /sdcard/com.wavelink.velocity folder to /sdcard/Android/data/com.wavelink.velocity/files folder after starting velocity). Unfortunately, due to a change in the profile name, we are now seeing two profiles. Due to Android 11, we cannot simply delete the files via the file browser. In the Ivanti community we came across the following article:https://forums.ivanti.com/s/article/Android-11-Non-Android-enterprise-Method-to-deploy-files-from-MDM-using-Velocity-File-assistant-app?language=en_US Here it is shown that with the following intent the files/profiles can be deleted: Intent intent = new Intent(Intent.ACTION_VIEW); intent.setComponent(ComponentName.unflattenFromString("com.wavelink.velocityfileassistant/.FileUpdate")); intent.putExtra("com.wavelink.velocityfileassistant.extra.CLEAN", true); try { startActivity(intent); } catch (ActivityNotFoundException e) { // Velocity File Assistant was not found Unfortunately, this does not seem to be the correct syntax for MobiControl. Do any of you have an idea how the intent has to look exactly so that we can delete the profiles? We would be very grateful for any help! Kind Regards Keno
Hello Community, since we Updated our Zebra Devices (MC3300x and TC52) we can't access the /sdcard/Android/data Folder. It seerms that it's a "feature" of Android 11. My problem is that we are using Wavelink Velocity. The Config Files (.wldep) are stored in /sdcard/Android/data/com.wavelink.velocity/files When I try to push the files with Soti or also Stagenow to the device I get an error, cause I have no permissions to access the folder. The devices are enrolled in Android enterprise mode. Is anybody in the same situation or have a solution? Thanks for your help and creative ideas! Best regards Julian
Good Day, On our VC80x Zebra devices the velocity browser is automatically uninstalled, At first I thought this happened as I hanged the application from Mandatory to Suggested in the App Catalogue as all my devices was affected, Then I removed the catalogue completely and assigned the application via a SOTI Profile, but still it gets removed randomly from some devices and this is totally random and may happen to 1 or 2 devices then for 5 hours nothing and then all of a sudden a few devices again. I get this error in SOTI: Error message received from device (Package [com.wavelink.velocity] does not contain default activity) when the app gets uninstalled, The fix is to force the package to be installed again I am lost and have no idea what else to do, I removed all my configs from the devices and just left the Application Profile & Package.
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
