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We have Soti Surf setup to be deployed to devices through Profiles. I was testing Zebra OTA updates managed through SOTi, and I have come across a strange behavior. After created the necessary App Polices, SOTi Surf now displays an error message saying that it has not been configured. We have no Policies setup for SOTi surf, so I am not sure what is causing this. I did open a support case but wanted to see if anyone else has come across this. Thanks!
Hi Adam,
I'm pretty sure all you need is to send a profile to the device with a configuration with the SOTI surf settings you want.
Thanks Adam! Can't believe I overlooked that, it is working as expected now.
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Hey Adam,
Thanks for posting on SOTI pulse. Thanks Adam for responding to the post, your expertise and willingness to help are greatly appreciated!
As Adam pointed out, you need to apply the configuration for SOTI Surf via a profile for it to function properly. This is normal behavior, and I trust you can address this issue on your side. If you require additional help, please contact our Technical Support by submitting a case.
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