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Hey everyone,
Recently our android enterprise samsung Tab a7 devices have been disabling certain settings on the tablet. Previously it worked well. We have not made any changes to our admin profile and have combed through each configuration in our profile. However, we cannot seem to find the setting that controls location services and other settings. I will attach a screenshot below of the issue:
Make sure you have at least a profile with the feature-control payload deployed to your device. You can have all features allowed in the payload. Without this profile, a device will have some feature-control (restriction) enabled by default.
Good Morning Raymond, thank you for your quick reply. Our devices are only seeing these features disabled when we deliver the profile with the feature control payload. Tested removing our admin profile with feature control and the tablet "Unlocks" these features once we remove profile.
What did you set for the location accuracy option in your feature-control profile payload?
Also, what are the version and build numbers of your MobiControl device agent?
Our profile has " GPS Only" for the location accuracy.
our device agent version is: 15.3.0.1006
our console version is: Version: 15.5.2.1003
Hello Daniel,
Thanks for your post!
You would need to change the location accuracy setting to "allow user to configure" for users to be able to configure location settings on the device.
Hope this helps!
Regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |
