Error message by creating Application Ru Controll

Solved
KS
Kevin Samplatzki
Voß Edelstahlhandel GmbH & Co. KG

Hello Soti COmmunity, 

I have since about 4 weeks the problem that I can no longer configure Application Run Control. Before I had edited a profile öffter one after the other and then suddenly came when editing the error. Does anyone have an idea what it can be and how I get this error away? 

I have upgraded to Soti Mobicontrol 15.6.1 and it is installed on a Windows Server 2016. 

If any other details are needed please let me know. 

Thank you very much for your support. 

2 years ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan Diamond Contributor
2 years ago

You probably should officially open a support case at support@soti.net.  You should attach in your e-mail your various server  (DS, DSE, MS) log files after setting their log-levels to "verbose" and retrying the failed operation(s).  The log files should provide some additional information related to what causes your current problem.

Solution
KS
Kevin Samplatzki
2 years ago

Already done now. Thank you for you´re help Raymond. 

RC
Raymond Chan Diamond Contributor
2 years ago

What were version and build numbers of your MobiControl server before the upgrade?   Please provide more details on how you did your upgrade.

KS
Kevin Samplatzki
2 years ago

The version and build was 15.5.1 and 1010. I have do the upgrade with the instructions from the Soti website.