Hi,

I am trialing the Zebra TC57x device that we will most likely use to replace our aging tc56 fleet.

I have 10 devices here which I have enrolled successfully however the issue I am having is FOTA. The devices sit as Enrollment Pending for hours after being enrolled. Checking in usually will result in a device becoming "Ready for firmware upgrade" however three out of the 10 are still pending enrollment. 

I am worried if I have over 500 of these devices to get updated before I deploy I am going to be stuck for weeks fighting FOTA to work as intended.

What are some troubleshooting steps I can use to force a device to move itself from Enrollment Pending to Ready For Firmware Upgrade? So far I have Checked In / Sync Files / Restarted Devices.