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Hello,
if i try to take a picture with an application in kiosk mode i receive the message: com.sec.android.gallery3d is deactivated.
The script "enable_system_app com.sec.android.gallery3d" is not working. i get this message: Script command is not supported by device (enable_system_app)
what else could i ty?
Br, Sebastian
Soti Version 13.4.0.4899
Agent Version 13.5.0.1327 (ELM)
Samsung A-510F
OS Version 6.0.1
As you are using Android+ platform device agent, enable_system_app won't work.
if you actually allow the device end-user to use "Gallery" to look at the photos taken by your camera app, why not just add an extra kiosk item "Launch:\\com.sec.android.gallery3d" ?
on our other devices this error does not occur. same lockdown, same app.
i guess i can wipe the phone and re-enroll it. but maybe there is another way?
Why wipe and re-enroll?
Is it simpler to add an extra kiosk item "Launch:\\com.sec.android.gallery3d" ?
I guess the difference stems from the fact that you have configured the camera app in your problematic device to display the image just taken to allow the device end-user to edit or perform other action(s) on it, and the default/only app on the device to do such display/editing is com.sec.android.gallery3d.
