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Enroll Zebra FX7500 reader into SOTI Mobicontrol

JG
Juanjo García

Tengo un problema al registrar un lector de Zebra FX7500 con Mobicontrol. Describo los pasos que seguí:

1. Cree una política de Inscripción para idspositivos LInux

2. Descargué el archivo MCSetup.ini para el sistema Linux ARM x32bits.

3. Con la utilidad Zebra RFID Enrollment Utility seleccioné el paquete .deb del agente de mobicontrol y añadí el devicelist con la ip, username y password del lector.

4. Instalé el paquete en el lector.

La aplicación mobicontrol esta ejecutandose en el lector correctamente, pero en el panel de mobicontrol no me aparece el dispositivo conectado. Alguna ayuda?

Gracias!

2 years ago
Linux
ANSWERS
A
AMMOD@SOTI
a year ago

Dear Juanjo García,

Thank you for posting on the soti pulse.

From your description, it appears that the registration process on the device has been executed correctly.

However, since the MobiControl panel does not display the connected device, the issue might be related to the web console's search integrity. I kindly recommend checking the search integrity on the web console.

To verify the search integrity, please follow these steps:

  • Open the hamburger menu.
  • Navigate to Global Settings.
  • Access the Console Settings.

Check the search integrity of the server; it should ideally be at 100%. If it's not, it may cause unexpected behavior in the console.

I hope this helps address the connectivity issue. Please feel free to reach out if you encounter any further challenges or require additional assistance.

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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