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trying to do an OS upgrade from android 8.1 to android 10 on an mc9300 using Soti

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L
larry
Yokohama Tire Corporation

i'm using soti server v15 and have gotten the .zip file to download to the mc9300 device
but when running the script it doesn't seem to do anything
I believe to do the upgrade from Android 8.1 I need to upgrade using the Full update first which is:
I downloaded the file and then created the file sync rule which copied the file to my device
but when the script ran it didn't do anything
sendintent -b "intent:#Intent;action=com.symbol.intent.action.UPDATE_PACKAGE;S.file=/sdcard/HE_FULL_UPDATE_10-16-10.00-QG-U00-STD-HEL-04;end"
I can also remote to the device and click on the shell and run the script and all it says is OK

Am I using the correct file?  I'm assuming one upgrades with the full and then the patch

Edited 4 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
4 years ago

Yes, full BSP upgrades and LG updates all get applied with the install_system_update script. 

Solution
MD
Matt Dermody Diamond Contributor
4 years ago

It may actually be processing in the background silently as an A/B upgrade. Early versions of the Zebra Android 8.1 OS didnt give any visual indication of a firmware update in progress so you didnt know it was working or not until the device suddenly rebooted. 

If that is not the case, and the firmware update did not process, then I would recommend you try the install_system_update script instead of the intent driven mechanism. 

install_system_update /sdcard/HE_FULL_UPDATE_10-16-10.00-QG-U00-STD-HEL-04.zip

Come to think of it, you're missing the .zip extension in your script. 

L
larry
4 years ago

for some reason everything in my original post didn't show

here is the script

sendintent -b "intent:#Intent;action=com.symbol.intent.action.UPDATE_PACKAGE;S.file=/sdcard/HE_FULL_UPDATE_10-16-10.00-QG-U00-STD-HEL-04.zip;end"

L
larry
4 years ago

hey Matt,

I think I hit pay dirt

I placed that script

install_system_update /sdcard/HE_FULL_UPDATE_10-16-10.00-QG-U00-STD-HEL-04.zip

in my file sync and ran but nothing so I went on the device and opened the shell and put the script in and now its updating

thanks

would I install the patch using the same script but just change the name of file?

L
larry
4 years ago

Thanks

I need to post another question that is related to the upgrade

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