Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    SOTI 15.4 not able to install Solved Locked

    Heywe had an older version 14.x running and now we like to create a new VM with Soti 15.4 So no Update of the old version, it will be a clean new setup. Now I running into the issue, that the setup needs Open Java 11.So i followed that instructions:Using MobiControl with OpenJDK instead of Java (soti.net)  But that does not help. Still not able to run the setup and get the message, that JAVA 11 is needed I used the Files OpenJava Files version 11.02 for Windows, like on the article.....

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    Modifying a Custom Attribute on an device by API & PS Solved Locked

    I am trying to make an API call to update one device in using the reference ID. I am able to fetch token but having issue when using PUT to update the device. Here is what i tried so far: ### Call API #Module and Configurations API Import-Module -Name "F:\SOTI_API\Mod-MobiControl.psm1" Set-TrustAllCertsPolicy $Token = Get-MCToken $MCFQDN = Get-MCFQDN #Core script $headers = @{} $headers["Authorization"] = "Bearer " + $Token $deviceId = "9c5c8e786faa050100171845214D2417" $AttributeValue = @{} $AttributeValue["customAttributeValue"] = "123" $body = $AttributeValue | ConvertTo-Json #PUT customAttributes Projet $result = Invoke-restmethod -Uri "https://$MCFQDN/mobicontrol/api/devices/$deviceId/customAttributes/Projet" -ContentType "application/json" -Method PUT -Headers $headers -body $body When trying to execute the above, getting below error:Invoke-restmethod : { "$type": "ErrorDetails", "ErrorCode": 0, "Message": "Échec de validation du contrat", "Data": [ "customAttributeValue: Error parsing value" ], "HelpLink": null }Au caractère Ligne:22 : 15+ $result = Invoke-restmethod -Uri "https://$MCFQDN/mobicontrol/api/devices/$d ... Any help is greatly appreciated.  

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    Package web link as app

    Hi, We have a URL that we would like to push down as an app in the app drawer with a custom icon.  This should then open in Soti Surf.  Please can someone tell me how it is done? Many thanks   

    Android
    4 years ago
  • 0 votes 1 answer

    Barcodescanner doesn't work in Chromium

    Hi, we use ~200 Zebra TC51 with a lockdown screen. Chromium ist installed, Android 8.1. I linked to an URL on the lockdown screen but the barcodescanner is not working. If I close the lockdown, I can scan barcodes in Chromium. Profile in DataWedge is activated but obviously not used when opend via lockdown screen. Any ideas to solve this?

    Android
    4 years ago
  • 0 votes 3 answers

    Modifying a Custom Attribute on an device by API Solved Locked

    I need to use the API : PUT /devices/{deviceId}/customAttributes/{customAttributeId} This API requires the CustomAttribute ID as a parameter and I don't know where to find it. I tested the GET /customattributes API to get the ID, but it's not part of the response. I also poked around in the DataBase, but I don't see a table name that allows me to direct my search to the CustomAttributes to retrieve the IDs. Has anyone experienced this problem?

    SOTI MobiControl
    4 years ago
  • 0 votes 3 answers

    disable google play protect

    Good morning i have several hundred devices (Honeywell EDA71) which have been enrolled using the afw#mobicontrol method. i have added an package and i am getting the File i/o error and it wont install. i have managed to remote to one device and manually turn off google play protect and the app then installs when a force package reinstallation. is there a way to turn this off via a script as i cant manually remote to each device to turn it off thanks Daryl update: i have found this in another thread but it does not seem to work writesecureprofstring DeviceFeature DisableVerifyApps 1 apply featurecontrol

    Android
    4 years ago
  • 0 votes 0 answers

    Possibility to run .sh file from Linux Lockdown

    Hi, Would it be possible to run an .sh file from the Linux Lockdown? The question rises mainly because we have an application that starts by running an .sh file, but being able to start scripts from Lockdown, could also come in handy in other situations. Our current environment is 15.4.1 Thanks in advance for any help.

    Linux
    4 years ago
  • 0 votes 3 answers

    Using Soti Custom Variables in Kiosk Template Html Page

    Is there a possibility to display device specific Soti Custom variables within the KIOSK lock page (HTML page) ?

    SOTI MobiControl
    4 years ago
  • 0 votes 8 answers

    Prevent Mobicontrol Agent Upgrade

    Hi, I have been trying to prevent Mobicontrol agent from upgrading but so far have been unsuccessful. We're deploying AE Mobicontrol agent v14.5.5 via QRCode and placing into a lockdown profile. Add rules where the agent download points towards both google play and local server have not prevented the upgrade. So far restrictions implemented include Device Agent Upgrade Enabled = No Device group - Advanced Config - Agents and Plugin Upgrade Settings - Deselect all options (wifi, cellular etc) Max agent compatibility version in db = 14.5.5 The closest I have got is placing Mobicontrol as a managed google play application and setting the MGP play update policy to Never Update. However, a notification that the update is available is still presented to the user, who can navigate to google play store and manually update the agent. Unfortunately, I cannot turn off all notifications, due to customer requirement for other app notifications and a need for activity suppression lockdown. Further, Never update means other MGP applications will no longer auto-update.  Any advice would be greatly appreciated. Thanks Adam

    Android
    4 years ago
  • 0 votes 4 answers

    Configure Zoom in Android Device (AE)

    ■ Configure Zoom in Android Device (AE)Hi,Is there a way to configure the zoom of a tablet, Samsung in this case, using a script in bulk? I am Soti Mobicontrol version: 15.4.1.4828 Regards!

    Android Scripting
    4 years ago
  • 0 votes 5 answers

    create a folder on the android device before installing .apk

    Hi, Before deploying an .apk I would like to create a folder on the android terminal with SOTIMobicontrol Is that possible with MobiControl? Thks in advance

    Android
    4 years ago
  • 0 votes 5 answers

    supported devices for mobicontrol version v14.3 ?

    Hello, we used mobicontrol on version v14.3 We used zebra tc75x devices under android 7. We think to used now new device under android 11 like the zebra TC77... I would like to find a table of devices supported by this version of mobicontrol ... I know we need to enroll this device under android entreprise but is this version of mobicontrol support this device TC77 ? Thanks

    Android
    4 years ago
  • 0 votes 6 answers

    Installing APKs and silently approving app permissions on Android 10 Solved

    I've read other posts about this but everything I've tried to this point hasn't worked so I figured I'd open this up to the community. Here is our scenario: MobiControl Cloud instance 15.3 Android Classic device agents 15.0.1.1051 We are using Sonim XP8 devices only. Devices are used in the service industry and are locked down via lockdown screen. Devices have no access to apps outside of what is displayed on the lock down page. Yes, I've tried Android Enterprise but it doesn't work for our environment. Especially the remote assistance part where permission is required. Before Android 10 we were able to roll out APKs and silently install without issue. As we are all aware, when running some apps for the first time, users will be prompted for Location, Storage, Camera, etc. access before use. The problem is, when the device is Locked Down, users can't accept those permissions. Device admins must unlock the device, accept the permissions then lock the device. But even if the user could accept these permissions, they may tap the wrong answer making the apps useless, especially when it comes to location. How do we work around this? It is imperative that when we add or update apps, that our technicians can pick up their devices and get to work without having to deal with prompts and unlocks. If anyone can shed light on this, it would be greatly appreciated. If possible, I'd like to keep answers limited to the SOTI environment only without having to introduce 3rd party solutions mixed in.

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    JavaScript for Android+ Devices

    I am writing some scripts with the help of the SOTI Android Agent JavaScript API Reference.  With the help of the examples in the documentation I have always reached my target. Only with the commands "mobicontrol.network.IpAddress" or "mobicontrol.network.Network" I did not be able to read the data. Is there a simple example how this works?Thank you

    Android Scripting
    4 years ago
  • 0 votes 7 answers

    Configuring email with on-premise exchange

    Hi On mobicontrol, How do I configure the email connection with on-premise exchange server? The documentation provided is for office 365 exchange server. Appreciate any support. I wonder, why there is no option to enter the exchange credentials or EWS server link etc. How do I use a  Powershel URL in on-premise exchange server? Thank you

    SOTI MobiControl
    4 years ago

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