Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 9 answers

    SOTI Surf - Link with custom atttribute

    Hi, previously I have configured SOTI Surf with one custom attribute in the following format and it's working fine. https://test.com/SOTI/Default.aspx?StoreCode=%CustomAttr:StoreCode% If I set the custom attribute in one of my devices to 0301 the link is: https://test.com/SOTI/Default.aspx?StoreCode=0301 Now I need to do the same, but the custom attribute needs to be in the middle of the URL. In the following format: https://test%CustomAttr:StoreCode%/soti/login.aspx I need the link to be: https://test0301/soti/login.aspx When I try to add this link I got an error that "The string is not a well-formed URL" Anyone knows how can I override this error?

    SOTI MobiControl
    2 years ago
  • 0 votes 4 answers

    Device cannot hang up the call while speed control is enabled, and it exits them out of their app when they answer the call. Can we have the call go into the top banner when speed control is enabled

    Device cannot hang up the call while speed control is enabled, and it exits them out of their app when they answer the call. Can we have the call go into the top banner when speed control is enabled. 1. Drivers can answer the call but they can't hang up when speed control is enabled, how do enable end call for this? 2. Answering the call exits them out of their app, how do i get the call to show up ion the notifications banner bar?

    SOTI MobiControl
    2 years ago
  • 0 votes 12 answers

    Need help integrating SOTI MobiControl into our DevOps pipeline Solved

    Hello everyone, I'm looking to integrate SOTI MobiControl into our DevOps pipeline, specifically aiming to implement CI/CD by uploading an APK file via the POST /packages API. Unfortunately, I've been stuck for several days now and could really use your help. Here's my current script: #!/bin/bash# Fetching the APKcurl -u [USERNAME]:[PASSWORD] -o "/home/[USERNAME]/app_name.apk" "https://nexus.example.com/repository/raw/apk/env_dev/release/app_name.apk"# Setting base variablesbase_url="https://soti.example.com/MobiControl/api"auth="Basic [BASE64_ENCODED_CREDENTIALS]"content_type="multipart/related"content_type2="multipart/related; boundary=content"apk_path="/home/[USERNAME]/app_name.apk"# Getting access tokenaccess_token=$(curl -s -X POST "$base_url/token" \    -H "Authorization: $auth" \    -H "Content-Type: $content_type" \    -d "grant_type=password&username=[USERNAME]&password=[PASSWORD]" \    | jq -r '.access_token')echo "Access Token: $access_token"# Sending application download request to MobiControlcurl -X POST "$base_url/packages" \  -H "Authorization: Bearer $access_token" \  -H "Content-Type: $content_type2" \  -d @- <<EOF--contentContent-Type: application/vnd.android.application.metadata+json{ "DeviceFamily" : "AndroidPlus", "PackageName": "package", "PackageVersion": "1.0"}--contentContent-Type: application/vnd.android.applicationContent-Disposition: attachment; filename="app_name.apk"--content--EOF However, the server returns the following message: "Internal Server Error". For your information, I'm using version: 2024.0.1.1020.Any help would be greatly appreciated!

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Issues with Custom Attributes not Renaming Devices

    Hello, I need to rename several devices and have seen that this should be possible through CA. I want to use the macro %AUTONUM%. CA has been followed as per following links:  https://discussions.soti.net/articles/000002293 and https://discussions.soti.net/thread/bulk-device-rename I have created a CSV file with the correct content, and the CA is populated at Device Details, which is also visible there. The problem is that the device is named exactly "Model Name %AUTONUM%", that is, the macro does not work correctly. I've also seen that you can send a script (included in the previously referenced links), but it makes no difference. Should this work or not?

    SOTI MobiControl
    2 years ago
  • 0 votes 1 answer

    we can able to open

    We have downloaded the Soti One trial and the registered ID is ‘mobilemdm@transmach.co.uk’. The site is showing as unreachable (Image 2) when we try accessing the MobiControl cloud option (Image 1). I have attached the screenshots for your reference. We are not able to insert the enrolment ID because of this issue, so our device has got stuck on the screen asking to insert the ID.  Can you please help resolve the issue asap so we can proceed further? Please let me know in case you need more details.

    SOTI MobiControl
    2 years ago
  • 0 votes 2 answers

    Change password of the google account used for work managed devices

    If I change the password of this account what will happen with the devices that have that account already configured? Do they get disconected? Do the apps get removed?  Can you still configure this account remote on a large number of devices?

    SOTI MobiControl
    2 years ago
  • 0 votes 12 answers

    What table or tables in the MobiControl DB contain the Device Name as displayed in the Device View of the MobiControl Console? Solved

    I see DevId, but I would prefer not to dig through many tables to find which table or tables to join.

    SOTI MobiControl
    2 years ago
  • 0 votes 6 answers

    Silently install app on windows classic Solved

    Hi, I have a device which is enrolled as Windows Classic running windows 10, I want to install an application however I have created an app policy (Windows Modern) whos app source is Windows Classic and uploaded the msi. However, when I assign the policy to the device group, I don't see the target device. I assume this is due to a mismatch in family e.g. Device (Windows Classic) vs App Policy (Windows Modern). There isnt an app policy for windows class that I have found, so how should I go about this? I am triailing packaging the msi with a post install script "msiexec /i "path to msi" /qn" but this isnt working at the moment. Thanks Adam

    SOTI MobiControl
    2 years ago
  • 0 votes 3 answers

    Possible to have profile install after app installation? Solved

    I have an application that I'm installing on our iPads using an app policy. I also have a profile that enables single-app mode pointing to that application. I have an issue where the single-app mode profile is kicking in before the application is installed, and it is throwing an error on my device. The only way around it is to wait for the application to finish installing, and then reboot the device.  My question: Is it possible to have the profile kick in after the application is fully installed on the device?

    SOTI MobiControl
    2 years ago
  • 0 votes 3 answers

    Which permission on deploymentserver folder required for FileSync?

    Hello everyone,we use various file sync rules in our company.To do this, we use server-side shares that are then shared with certain people in order to update files to be synchronized here, etc.If I authorize “Everyone” to the share, then my rule works. If I authorize the service account of our MobiControl server instead, it no longer works.The internal default is not to authorize a share for “Everyone”. It would therefore be great to know what the authorization of the share must look like so that our devices can upload and download files there.

    Android
    2 years ago
  • 0 votes 2 answers

    Google Play Services keeps crashing after update to A11 Solved

    Hello everyone, a few months ago, I tested upgrading from Android 8.1 to Android 11 (11-42-18.00-RG-U00-STD-HEL-04). Everything went perfectly well and I was able to update a few terminals in production. Today I've done the same update on other devices, and I'm getting an error that's never appeared before: Google Play Services keeps crashing. I've read this topic: https://discussions.soti.net/thread/zebra-tc52-android-11-os-11-42-18-mx-13-2-0-3-google-play-services-stops-every-10-sec-with-a-warning-on-screen. But nothing it says works: the Play Store version is the latest available: 40.9.28-29. I still tried to uninstall the Play Store updates and reinstall them, without success. What's strange is that the terminals I updated a few months ago have no problems at all. The only difference I've noticed is the SOTI agent version: 2024.1.2.1105 on those that are working properly and 2024.1.3.1110 on those that aren't. Any ideas? Thanks in advance!

    Android
    2 years ago
  • 0 votes 6 answers

    Can I rename Device Name with Custom Data Solved

    I have Custom Data  and i want to set into device name , Can I?

    Android
    2 years ago
  • 0 votes 8 answers

    HTML files not open automatically after the file is downloaded. Solved

    From the sales department, daily reports are sent to 120 stores that can view the PDF files via a Samsung TAB 7 and SOTI surf.These files are offered on the tab via an app (Kega) and if a file is clicked on, it opens automatically immediately after downloading. Now we also want to start using HTML files and also have them open automatically after the file is downloaded. But when the tablet is in User mode this does not work.If I put the tablet in Admin modes, it does open the HTML file immediately after downloading? So it looks like a permissions problem because it does work under admin mode.Where can I set these permissions correctly Soti mobicontrol  Version: 15.6.5.1018

    SOTI surf
    2 years ago
  • 0 votes 5 answers

    disabling TLS 1.0 Solved

    Hi all. Just wondering how to effectively to carry out the above? I can't remember what was done to grant TLS connectivity via mobicontrol admin or the server and the majority if not all devices that used TLS 1.0 have been deprecated so we no longer want enrolment/deployment to be able to carry out on TLS 1.0 going forward and certainly want to block TLS 1.0 Is it as simple as just removing / disabling the correct SHA1 certificate from admin? Will that throw up any warnings on the dashboard or is there some functionality required from TLS 1.0 we aren't aware of? Is there any specific ports we may have opened that use TLS 1.0 that can be safely removed? Mobicontrol server 15.5.1.1010 Thanks

    SOTI MobiControl
    2 years ago
  • 0 votes 1 answer

    Sotisurf web filtering: Authorize the root of a website

    Hello,I use web filtering a lot with the SotiSurf app.However, on one of the devices, I need my users to be able to authenticate on Microsoft.  However, the URL to authenticate to Microsoft changes all the time.  I'd like to be able to authorize just the beginning of the link, for example: https://login.microsoftonline.com/* Is this possible? Thanks for your feedbackBest regards,

    SOTI surf
    2 years ago

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