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Hello, where do this errors comes? pool-1-thread-1|E|AP|[DefaultInstalledApplicationsList][doAddPackage] Failed to get ApplicationInfo for (com.google.android.location.internal.LocationContentProvider)|net.soti.mobicontrol.appcontrol.ManagerGenericException: Cannot find package name pool-1-thread-1|E|AP|[DefaultInstalledApplicationsList][doAddPackage] Failed to get ApplicationInfo for (com.android.nfc.BeamShareActivity)|net.soti.mobicontrol.appcontrol.ManagerGenericException: Cannot find package name pool-1-thread-1|E|AP|[DefaultInstalledApplicationsList][doAddPackage] Failed to get ApplicationInfo for (com.android.nfc.BeamShareActivity)|net.soti.mobicontrol.appcontrol.ManagerGenericException: Cannot find package name Soti Version 14.1 Honeywell CT60 with Android 6
I would like to add the SMS/MMS android application installed by default on the whitelist Control exec App ( Coppernic C-five device ) but impossible because Soti refuses the special character. Is there a way to do that ? Thank you
If so, what is the minimum server and device agent version needed? Any limitation(s) on device brand or Android firmware version? Is there any "admin app" to run on the administrator's device involved in the NFC bumping? Any documentation on the enrollment procedure? If not, is there any roadmap to support it?
I have a device (Samsung TabE) that was un-enrolled from the console for the purpose of releasing the device back to the user but the un-enroll did not appear to happen completely at the device. The device was online at the time the un-enroll action was sent. It shows as un-enrolled in the console, but the tablet still has our custom kiosk screen active. When exiting the kiosk screen and opening the MobiControl application on the tablet, it shows a status of "Enrolled" and "Disconnected". The device is confirmed as having an active Internet connection. How can I get this device un-enrolled properly? The user needs full access to the device as soon as possible to install their own applications for a govt mandate.
Hi, We have recently started staging a number of Android devices with Managed Google Play accounts, and today found that all of the devices were getting stuck for quite a long time at the pending action "configuring google account" phase of staging. We have staged a handful of devices at a time before with the odd device struggling at that bit, but never have we had the entire lot grind to a halt! Is this something people have seen before?
Hi Is there a way we can add a phone number into Contacts of an Android Device and make it an emergency contact? Scenario I'm trying to cover off is where a user cannot remember their PIN on their device and they need to ring the Service Desk for a password reset. Or is it just going to be a case of issuing instructions to the users on how to do it themselves?
When we start the pairing, the BT PIN box is blocked by the lockdown. We have to put the lockdown off to pair the two products
From the Console you can unlock a device from Kiosk Lockdown using the command "Notify Kiosk OFF" which allows you to unlock a device without having to enter the Admin Passcode from the device. The same command does not seem to have the same result when executed from a command script within a package. Is there any such command to unlock a device that is locked down from a package script?
Hi I want to copy, not install, an .apk-file with MCStudio. I've tried "Add Files" and "Add Android Apk". Both will try to install the .apk, not just copy it. I've also tried to copy it to something like %sdcard%\Download, but still the same result. Does MCStudio support copying .apk-files, like any other file, or is this something that has been overlooked? I could use a sync rule. But it's not the same as package deployment via profiles.
It's very difficult (sometimes impossible) to access to the Administator Lockdown password by remote control. Is there a command to send to the device to open the password field ?
This Friday I'll have a situation where a large set of devices will need to be un-enrolled. Is there a certain script for the un-enroll process for which I could run to run on an entire folder group instead of having to do each one individually? I couldn't find anything in the script cmd doc but wanted to confirm. Thanks
Hello everybody, Is there a script with which we can find the WiFi MAC address of a device (or preferably a group of devices), without having to connect to WiFi? We're dealing with a large number of Zebra TC75x devices running on Android 6.0.1 which need to be updated to Android 7.1.2. To do that, we'd like MobiControl to push that OS update to them but only when the device is connected using WiFi (because of the large file size). Sadly, the devices are being kept in an area with highlt restricted WiFi access. A new WiFi access point will be setup, secured to only allow specific devices to be connected. It needs the WiFi MAC address to differentiate between devices. MobiControl has a column for MAC Address. But since a large number of devices has been staged using ethernet, and has never been connected to WiFi afterwards, the wrong MAC address is being shown. Is there a script that shows the WiFi MAC address, preferably of all enrolled devices? Can MobiControl tell the difference between an ethernet MAC address and a WiFi MAC address? Zebra TC75xAndroid 6.0.1MobiControl 13.3.0.3454Agent version 13.3.2.1014
We upgraded the server version from V13.3 to V13.4 then upgraded all the devices via Mobicontrol with the new Mobicontrol agent. After 2 months, some PDA wer offline and the agent was not upgraded. Is there a delay for the upgrade ?
Dear Professionalists, There are 2 physical Servers and on each server, MobiControl(MS, DS, Mobi Search) and SQL Servers are installed. The SQL cluster Service is already built and running but for the SOTI Mobi Control, Is there any special configuration on MAU(MobiControl Administration Utility) or other for cluser service? Thank you David Park
I can't seem to find a setting for this but I would imagine there would be one. We have a general portal our customers have logins for to manage their devices for mostly remote control capabilities. These users should have not have access to un-enroll a device from MobiControl. That would give them wide-open access to the tablet with our SIM card in it. Am I missing the setting to prevent non-admin users from performing this action? Thanks
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