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We have Android tablets in lockdown (Soti Surf, Gallery, Camera, and Soti Settings are the only apps used) and have allowed USB access to the sdcard to pull pictures or videos by turning on USB sharing and USB Debugging allowed. We just want to keep the setting of transfering photos only (gives access to DCIM and Pictures folder). Every time the device is rebooted it switches back to the default of showing all the folders in the sdcard (when you plug it into a pc to pull data). Thanks
I would like to find out how to create an XML or .CR file to configure the automatic connection to the Citrix Workspace Android app store on a Zebra MC93 device and where to copy this file. I want to add the url store, user and password
Hi, it is possible to launch an app in the backgroud? For example with the "start" command or the "send intent" command. Thanhs,
Hello Is there any easy way (report ?) to list all profiles & groups where these profiles are assigned ? steve
Hi everyone, in this case "it.ibc.mobilestore.base.pam-1.11.10.3.apk" will be the first installation? Thanks,
Hi Guys, we got Tab Active 3 with a PIN and a SIM card installed. Users report that the agent goes offline after a phone call. Is this a normal behaviour? The agent version is 15.3.3.1069.As I use a galaxy s21 as my privat smartphone I know that I don't have a connection while I am calling. Is there something I can configure on the devices? It doesn't matter if the Tab Active 3 has a PIN or not.
HI, how does the Data Collection App In Foreground data type work?Is it possible to have an error report of the app that I have in the foreground on the terminal? Thanks,
Good afternoon everyone. Could someone help me or advise me on this issue: Is it possible to block websites by categories in advanced settings of Chrome? Or just apply Block access to a list of URLs and Allow access to a list of URLs If anyone has managed to apply these configurations I would appreciate the feedback. Greetings.
In March we upgraded MobiControl Cloud to 15.6.1 Remote Control worked perfect before, but now we got the Error-message: An Error occurred while processing the request Sometimes, I send the Script: _adminmode off, then the device turns offline for roundabout 1 Minute and then it goes online and remote control ist running again. But we have devices, they don't react on scripts. They're shown online, but nothing happens. Here you can see a device I send 3 scripts, but there is no feedback. For the Samsung XCover Pro devices are no Plugins available and it's the actual Agent installed (15.3.3.1069) on Android 12. It's not possible to send new App-Profiles to this devices, because they stuck on pending installation. But when I can manually open the adminmode on the device, that I see the device-configuration and tap on connection status of agent, the device is "really" online and all script, App-Profiles, etc, got installed. The most of our devices don't have this issue, but if Remote Control does'nt work or I can't install new Apps, makes an MDM no sense.
Using a Samsung A7 lite (SM-T220) running Android 13(tiramisu).After installing mobi control client 15.3.3.1 with a basic lockdown Profile, the top status bar disappears, and the bottom navagation keys also disappear as soon as the lock downwhat we have found was if the "Lock screen type is set to anything other than "none" it causes the device to hide the status bar and navigation keys when the MC HTML page activates.Changing the Lock screen type seemed to have resolved the issue on the samsung device
Hello, is it possible to launch remote control of an android and automatically exit the lockscreen of the Smartphone, similar to the "unlock" command? Is it possible to run scripts automatically when starting a remote control? Best regards
Hi, we try to configure an Android price checker with the lockdown option but we can't hide the bar with the back button.
Does anyone know how to create and distribute a custom Device Agent / Plugin? I didn't find anything in the documentation (https://www.soti.net/mc/help/v15.6/en/console/devices/managing/enrollment/androidplus/download_android_plugin.html) regarding custom development or requirements to be listed as a Plugin provider.
Hi all, I am trying to enroll my samsung device but I run into some issues. From factory reset the device is setup with the afw#mobicontrol hashtag. When trying to enroll the device with an enrollment ID I get the error "Provisioning failed. Please contact your administrator". I read something about the use of Knox Mobile Enrollment, but is this mandatory? Thank you! Kind regards,
We have some custom private apps in the managed google playstore If I unlink the account, is soti going to delete the apps from all devices automatically?
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