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Hi, I am playing with the dynamic template in hopes of coming up with a solution to resolve an issue we are having with kiosks at the moment. We are actively migrating our devices from one version of our application to a newer release which have different package IDs. It's become very cumbersome to build and maintain 2 different profiles per customer device grouping and swapping them once we know an app has been updated. If the profile swap doesn't happen or if we don't know a customer has migrated apps, they will then have a kiosk with no apps present until someone manually unassigns/assigns the profiles properly. I was hoping to utilize the dynamic HTML template and tweek it where I could add both application package IDs into the lockdown and the template would only display a link to an app if it actually exists on the device. I wasn't sure if anyone had experimented with a similar solution or had any other ideas. Thanks
We have Samsung tablets from AT&T that are running Android 11 UI 3.1. I thought there was supposed to be a setting under Settings -> Connections -> Data Usage -> Mobile Data Only Apps to force an app to only use mobile data. Is there any other way of making an app only use mobile data while it is on a WIFI network?
Hi all together, we are planning to upgrade our MobiControl environment to version 15.5.2 and would like to use the new feature "Conditional Access" for our O365 applications. I am asking myself, what happens with COPE enrolled devices (or BYOD devices) which both contain a work profile and a personal space. After synchronizing the device details to Azure, will a user be allowed to connect to O365 from his personal profile? Does anybody know?
We are trying to add a custom app to the home screen and it throws an extremely generic error. We checked the other apps and there isn't a difference from what we can see. We also tried recreating the lockdown screen and it still is throwing the same error. Does anyone else have any ideas?
Hi Everyone, I have a problem when I enroll device to soti mobicontrol. Enroll is successful but the profile that we push does not enter the device. and I also check the device details, there is no information on supported apis. may i know why?
Hi All, Based on this KB article, Enrollment ID can be seen only on the Legacy console, but for me if I open it, the Add Devices menu option on the Android+ page is missing: I guess it's not there since we've upgraded our MobiControl to version 15.5.0.1021. Do you have any idea where else we can check the Enrollment IDs? Thank you in advance!
Can we perform OS update and Security patch update for Android devices (Below OS version12) via SOTI console, version 14.2.2.1170 ? -> If, Yes please help us with valid links or instructions to do so -> If, No please provide us the reason why. -> Also, will this be an option post upgrading the console to version 15.x or not
Hi. So what's the purpose of assigning a Deactivation Date to an Enrollment Policy? I am testing it and it did deactivate as expected but the device still functions properly. Can someone provide a quick usecase for using this feature? Thanks for your time.
Hi, We have some Unitech HT730 mobile android barcode scanners, they are running Android 10, and are registered as Android Enterprise. We are running a native lockdown but for some reason in lockdown mode the barcose scanner system service doesn't start, we have to go into admin mode and then start it, then back into user mode. We could not run the scanner service directly as its not designed to be run directly. Our supplier has supplied an app called Unitech USS launcher, which if run in admin mode works fine and starts the scanner service, but if run using the package id in lockdown mode does nothing. I have confirmed we are using the correct package ID as if I run a script containing start com.unitech.usslauncher it opens, but if in lockdown mode it doesn't. What am I missing please?
Hi. We had 2 devices go to California. The timezone didn't change automatically on the device. I dont' have anything set for Time Synchronization in Advanced Configurations in the Device Folder. What do I need to set/update/change to allow the devices to change it's timezone automatically? Management TypeWork Managed Device Agent Version15.2.1.1058 OEM Version10-16-10.00-QG-U120-STD-HEL-04 MX Version10.5.0.89 Thanks in adv.
Hi! we are going to deplo a antivirus apk through policies --> Applicattion method and we want to know how can you control on how many and which devices has it been installed correctly. The devices are enrolled in AE mode and are samsung devices. Is there a way to get this information? We are using 15.5.1 Mobicontrol instance.
Looking to see if anyone has come up with a way to add a "Folder" or "Application Stack" that the end user can press and see more options on the lockdown screen. Im trying to reduce the amount of clutter on the main lockdown screen and app shortcuts together
I am trying to provide users with a brightness control to train the adaptive brightness algorithm whilst the devices (Honeywell CT60) are locked down. I can achieve this by using a UEMConnnect (OEMConfig) schema to restrict all of the quick settings buttons and allow the user to expand the status bar to reach the brightness slider but I cannot work out a way to do this with a Native lockdown. We do not wish to use Activity Suppression. A couple of years ago, we made a feature request for Settings Manager to allow the brightness slider to be used when adaptive brightness is switched on, but unfortunately it's still a case of using one or the other.
I want my logo to really just be the header on my lock screen. How can I do this?
Hello, we have updatet the MC Agent on our TC77 Devices to 15.2.0.1025, after this the Soti Settings Manager is not working, i've got an Error Message "APP is not configured please contact you administrator" but the app is configured and worked without any problems until the update. I tryed to install the new settings manager release 15.5.0.2 but same result. TC77 is running on Android 8.1 OEM version 01-30-04.00-OG-U13-STD. MC Version is 15.5.1 any idea thx in advance mark
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