There's a new home for Articles. Find Articles on Our Product Support Page.
I downloaded the apk and created a package now I need to place shortcut on lockdown page to open It's on a honeywell ck65 with Android 9
We have an existing Android Enterprise profile that we use use with various Android models. We would like to use SAMSUNG Galaxy A12 going forwards. I just wanted to check if this is likely to work in the same way or are Samsungs limited to Samsung Knox functionality only?
Hello, We have migrate our version of mobicontol to a new server with the a last version. All works fine. But now, on our old server when i go to license information in web console i see this information -> 1 day remaning. we know that and it's ok we need to stop this old plateform. My question is, do you know if tomorrow it will be possible to login logout to this server or not ? Because, on this old server we have 42 old devices we don't want to migrate these old device because too old and no possible to find battery and so on ... I need tomorrow to unactive some rules because the synchronization of the work is make by mobicontrol (mobicontrol take the file each hours). We have plan to change these old device by new but ALL will be ready TOMORROW .... thanks for all
Hi, A customer requires lockscreen authentication on Zebra TC56 by scanning a RFID-card. The Zebras are running Android 8.1 with StageNow and Soti Mobicontrol. How can I best solve this? I found the NfcMgr in Stagenow that allows me to enable "NFC on Lock Screen", but on the device itself after scanning the Stagenow barcode I get the following staging error: "NFC Enterprise Settings not supported". I'm using MX 9.0. Any ideas?
Good afternoon! There is a problem, SSL handshake failure to haproxy. When you try to register the device. The certificate is used in the form *.domain.ru As I understood, there is no agreement of certificates, direct to the true path.
I know that Android does not use RDP files but is there a way to add a lockscreen item to android that mimics the effect of a adding an .rdp file to a windows mobile lock screen. ie we want to open the Microsoft Remote Desktop app and have it open to a specific remote server. Is that a possibility via an Intent or other method?
Hello, We run SOTI 15.1.1.1184, using Zebra TC70x devices which have the 14.4.1.1064 agent installed. We receive this message frequently on our server. We have no active forms of encryption enabled on the device, other than the default disk encryption which Android performs automatically. This is not a new issue and has persisted through multiple agent updates, so I don't suspect the agent. What am I doing wrong, is there a setting I missed? Thank youZach
I need a way to retrieve a file from a folder in file manager to send to a 3rd party for troubleshooting purposes. I have been unable to figure out how to do this
Hello, We are having trouble activating voice input on the Samsung keyboard (as well as Google keyboard) for Samsung Galaxy Tab Active2 devices on Android 9. We tried putting the device into a device group with no restrictions without any luck. We tried explicitly whitelisting the following in Application Run Control as well as adding them to the Lockdown menu items without any luck: com.google.android.googlequicksearchbox com.google.android.googlequicksearchbox/.VoiceSearchActivity com.google.android.inputmethod.latin android.speech com.google.android.voicesearch com.google.android.tts We also run this script on one of the devices but it did not help: manualblacklist reset manualblacklist add com.google.android.googlequicksearchbox manualblacklist on restartagent The only thing that works is going into Admin mode on the agent. That suddenly shows the microphone icon on the keyboard, but never in User mode. Our MobiControl server is on version 14.2.0.2894 and the current agent version is 14.4.3.1074. Many thanks, Tim
Hi all, i have a general question regarding identify activity and feature control. I identified following setting: com.android.settings/.wifi.dpp.WifiDppConfiguratorActivity And i want to "blacklist" it now but it seem not to work. I think it's because the "/". Is there something different to do?
Is there a way to realize a file sync rule that sync onetime for each target device? If a target device is online the file sync should triggers once. If a target device is offline the file sync should triggers once when the device gets online. --> Like the behaviour of a profile with a package where it gets installed exactly once. We tried the schedule functions but it seems that they aren't reliable when defining a "once schedule".
Dear SOTI,Currently we are experiencing issues whenever we try to register a mobile phone in our own SOTI Server, during the registration procedurement, the certificate of the machine we would like to connect to is shown as invalid ( "Enrollment Failed, Please retry or contact your system administrator."). What is interesting is that we can register successfully any phone running any version of Android in ELM and/or AFW Mode, except those running Android 10 in AFW Mode.We would like to point out that our own self host Server has already a SHA256 certificate and Mobicontrol version: 15.3.0.6711.As you could see in the pictures link below, it seems that the issue is related with the SOTI certificate SHA1.Would you please help us with some advice regarding the issue?Thank you very much indeed in advance. Our Cert: https://imgur.com/a/oVMF8rg SOTI cert: https://imgur.com/a/6ZOEzPT https://imgur.com/a/g4i8b0N Sincerely, Adam.
Hello experts I am currently in version 13.1.0.5476 and we are trying to enroll android devices Experts say that I have to install another server for this, but I can see a tab for andorid I have no idea about the certificates SHA1 and SHA2. My question to you is, do you know if I can enroll android devices with current version of Mobicontrol second, what version of android device can work with my server Thanks
In the fly out menu there is Execute Action - Remote Ring but it doesn't do anything. Soti is very new to me, I used to use smart systems and there was an option to send a loud beep code. That option was very useful when a person could remember where they set their device down. Just wondering if there is an option similar or something that can work. I tried to attach a picture but says discussions.soti.net says "Sorry an error occured" - (yes that is how it is spelled in the error box). Any help is appreciated.
Hi SOTI, One of our devices keep getting the following error message. Error sending message (Error sending message (typ=30), General communication error) Error sending message (Error sending message (typ=31), General communication error) Could you please help us to fix this problem since our representative his device doesn't sync our latest data. We have tried the following. Set the rule network Restrictions on Wi-Fi only Set the rule network Restrictions on Cellular only Set the rule network Restrictions on LAN / Wi-Fi and Cellular We gave the representative a brand new Samsung Galaxy tablet All this above didn't help, we keep getting the type=30 and type=31 error message. All other rules that this device has running does sync well without any problems, we even removed all rules and only kept this one to double check and still same error message. We have over 60 devices in Europe that use multiple rules and it works perfectly, but not with this user / devices. Hope you SOTI can help us out, because that would be great!
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
