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Hi all I want to ask you if you know how I can remove the option to enable airplane mode from the popup menu by holding down the power button.I have Zebra TC25 devices running Android 7.1 and 8.1, the version of the mobicontrol instance is 14.1.8.106. I thank you for your help.
Hello, I was wondering if there was a way to push out a chrome shortcut on the home screen of some of our devices. We are using Honeywell CN80s. Any help would be greatly appreciated!
Hi, we currently want to enroll a Samsung Android 10 device. SOTI V14 Unfortunately it gets stuck during "license activation pending". After that the log says that somehow a permission for mobicontrol was rejected. Unfortunately we didn't reject any permission nor did we not give the permissions it asked for. Any idea what we are doing wrong? I can attach screenshots etc. if necessary. Regards,
Hi, I have a specific Android app which I want to start from the SOTI Lockdown/Kiosk Mode. Unfortunately it doesn't start, even with a script "start androidname" it doesn't start. If you are not within the Lockdown/Kiosk mode it starts without any issue, also with the script. Any idea why this might be the case? This problems happens on Android 9, on Android 5 it is working properly. Thanks,
SOTI Version: Version: 14.4.1.1195 Devices: Zebra TC56J Android 7.1.2 Agent version: 14.1.4.1010 I am trying to find an efficient way to upgrade our Android 7.1 devices to Android 8. Currently, I have a staging OU that downloads the OS update from 7 to 8, with a post copy script that successfully upgrades the device to 8.1 However, this disconnects it from SOTI since the agent is then incompatible. So, I'm trying to do this all through StageNow. According to this: https://supportcommunity.zebra.com/s/article/OS-Update-multiple-packages-using-SOTI-MobiControl-Mxconfig-Script?language=en_US I should be able to. I followed that guide exactly, with the exception of a file sync rule since the device is orphaned after upgrading to 8. Instead, I added in FileMgr configs that copy my Android 8 patch, an Android 8 reset zip, and a UPL file that lists both. The PowerMgr config is set exactly as in my link above. However even though StageNow says it is successful (and the files physically are copied to the device) it never seems to process the patch and reset files. Contents of my UPL file is: package:CFE_ATLAS_02-32-04.00-ON-U01-STD.zippackage:ATLAS_O_FACT_RESET_U08.zip Any assistance would be greatly appreciated, and tips on what I may be doing wrong. Thanks!
See the image. Why is this happening? I can't find anywhere to disable that option.
hi everybody, I am trying to enroll a Zebra MC33 with Android Nougat 7.1.2 (no GMS) to a SOTI MobiControl console version 15.1.2.1035 (trial version). I tried to use the very same method I executed with MobiControl version 14.2.2 (type the URL on Chromium and download the Zebra agent from the console server), but result is an error. Could you please tell me the correct method I have to use to enroll the device to the console? Is there any available link with instructions to be followed? Thank you very much and best regards
Hello, Is there a way to disable cellular data on AE DO ? We don't have the option in the Feature Control profile (unlike Android+) Android Enterprise Android + MC version : 14.3.3.1111 Thank you
Looing in some information about how managed google play app updates work I ran across this post: https://support.google.com/googleplay/work/answer/9350374?hl=en In it it references a Maintenance window for app updates. You can set a maintenance window during which the following constraints are ignored: The device is charging. The device is idle (i.e. not actively used). The app to be updated is not running in the foreground. The maintenance window is defined by a start time (local time of the device) and a duration (between 30 minutes and 24 hours). Note that setting a maintenance window doesn’t affect the network constraint which is controlled separately (see section above for controlling this constraint). It can take up to 24 hours for an app update to be added to the update queue. After an app is added to the queue, it will be updated automatically the next time the device is in the maintenance window if the network constraint is met. As a result, it can take up to 48 hours for an app to update after you set a maintenance window. Is it possible to have Mobicontrol set that Maintenance window on the device? If so how is that done? Otherwise have their been any improvements around getting Google to give mdm's api calls into the play store to force an app to update? Thanks in advance. Allen.
Hi, Into the LockDown/Kiosk i have add "Launch://com.android.chrome" and it's works properly. But now i would like to Chrome browser open automaticaly with https://my_url. How can i do that? :-(
Any one has changed SHA1 certificate to SHA2 Successful. What precaution need to be taken?? Any challenges you faced ?
Hi, I configured a lockdown for Samsung tablets. Right now it looks like this I want to have the "Icons" without the white "background". How can I edit this so it is transparent? Also: Under "Horsch", the icon doesn't get shown, although I marked an Icon as active and also it doesn't open a browser. I used: browsers://htmllink Please find the HTML code as follows "<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /><title>Android/Desktop Lockdown</title><style type="text/css">html, body { height: 99.3%; }body {margin: 4px 4px 0px 4px;background-image: url('<MCImg_HORSCH_FarmingHero_Teaser_small.jpg>');background-position: center;background-size: cover; }#wrapper { min-height: 100%; height: auto !important; height: 100%; margin: 0 auto -4em;}#Header { background: url('<MCImg_BkgHeaderRepeat.png>') repeat-x; height: 71px; width: 100%;}#Header .lockicon { background: url('<MCImg_HeaderLock.png>') no-repeat; width: 69px; height: 71px; float: left; position: absolute;}#Header .Title { font: bold 30px arial,sans-serif; text-align: center; line-height: 71px; color: #fff; margin-left: 69px; display:block;}#Main { text-align:center; margin: 4px 0 100px;}#Main .row { display:table; white-space:nowrap; margin: 0px auto;}#Main .row ul { list-style: none; margin:0; padding:0; display: table-row; white-space:nowrap;}#Main .row ul br {clear: both;}#Main .row ul li { width: 149px; height: 153px; padding: 2px; /* border: 2px #666666 solid; */ margin: 2px 4px 2px 0px; vertical-align: middle; text-align: center; background-color: #FFF; position: relative; display:table-cell; float:left}#Main .row ul li img { border: 0; width: 86px; height: 86px; padding: 12px;}#Main .row ul li .txt { color: #666666; font: bold 16px arial,sans-serif;}#Footer { font: bold 30px arial,sans-serif; color: #fff; position:fixed; bottom:0; margin:0; padding:0; width:100%; height: 57px;}/* IE7+ fix */html > body #Footer { margin:0 0 0 -4px; padding:0 4px;}#Footer .FooterContainer { margin:0; display:block; overflow:hidden; height: 57px; line-height: 57px; background: url('<MCImg_BkgFooterRepeat.jpg>') repeat-x; }/* IE7+ fix */html > body #Footer .FooterContainer { margin:0 8px 0 0; }#Footer .FooterContainer .FooterBg { background: url('<MCImg_poweredbysoti.jpg>') no-repeat; width: 426px; height: 57px; float: right;}#Footer, .push { height: 2em; height: 57px \0/;}</style><!--[if lt IE 8]><style type="text/css">#Main .row ul {display:inline-block;}#Main .row ul{display:inline; }#Main .row ul li{display:inline-block}#Main .row ul li{ display:inline;}#Main .row ul a{ display:inline-block;}#Main{text-align:center}</style><![endif]--></head><body><div id="wrapper"> <div id="Header"> <div class="lockicon"></div> <span class="Title">Horsch</span> </div> <div id="Main"> <div class="row"> <ul> <!-- To display the image for the item rather than use the EXE icon use this line instead <li><A href ="<MCLink0>"><img src="<MCDispImg0>" /><div class="txt"><MCDISP0></div></a></li>--> <li><A href ="<MCLink0>"><img src="<MCExeIcon0>" onerror="this.style.display='none'" /><div class="txt"><MCDISP0></div></a></li> <li><A href ="<MCLink1>"><img src="<MCExeIcon1>" onerror="this.style.display='none'" /><div class="txt"><MCDISP1></div></a></li> </ul> </div> <div class="row"> <ul> <li><A href ="<MCLink2>"><img src="<MCExeIcon2>" onerror="this.style.display='none'" /><div class="txt"><MCDISP2></div></a></li> <li><A href ="<MCLink3>"><img src="<MCExeIcon3>" onerror="this.style.display='none'" /><div class="txt"><MCDISP3></div></a></li> </ul> </div> <div class="row"> <ul> <li><A href ="<MCLink4>"><img src="<MCExeIcon4>" onerror="this.style.display='none'" /><div class="txt"><MCDISP4></div></a></li> <li><A href ="<MCLink5>"><img src="<MCExeIcon5>" onerror="this.style.display='none'" /><div class="txt"><MCDISP5></div></a></li> </ul> </div> <div class="row"> <ul> <li><A href ="<MCLink6>"><img src="<MCExeIcon6>" onerror="this.style.display='none'" /><div class="txt"><MCDISP6></div></a></li> </ul> </div> </div> <div class="push"></div></div><div id="Footer"> <div class="FooterContainer"> <div class="FooterBg"></div> </div></div></body></html>"
Good afternoon SOTI Support . We want your usual support for the enable following features: How to extract report for devices that connect with and without SIM card? How to Close formatting the devices from users and make it centralized for admins only? How to extract phone and internet log report for devices ?
Hello, we have a problem with the remote connection with some devices. When we try to connect with these devices, the screen stills black. Another device, with the same profile, rule, group, model and Android version (SAMSUNG XCover4s with Android 10 in Full Managed Device mode) runs OK. We checked 'allow screen capture' option and tried to reset the remote connection with the script: _resetfailedrcdetectionflagrestartagent We work with MC v15.1.1 (on-premise). Neither power button nor homescreen button respond to click in the remote control mask. Any idea? Thanks a lot
Hi, I have a Zebra ET56, but no profiles etc. are getting installed. Not matter what I'm doing. Any idea? Thanks,
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