Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 2 votes 4 answers

    Need visibility to the Comments in the new Discussion forum Solved

    I don't like how we can't see how many comments there are on a given post anymore. Can this view be updated? # of Comments is more valuable than either of these metrics. 

    SOTI MobiControl
    8 months ago
  • 0 votes 4 answers

    Package upload restriction for packages or files over 2GB

    Hallo zusammen, nachdem Zebra das "LifeGuard Update 13-34-23.00-TG-U00" Update zurückgezogen hat und die Empfehlung ausgesprochen hat für weiteres funktionieren von Updates, das "LifeGuard Update 13-39-18.00-TG-U00" zu installieren, habe ich das mit "Package Studio" paketiert um ein Profil zu erstellen. Leider kam die Meldung das dies wegen maximaler Größe von 2GB nicht möglich ist. Das über FileSync zu realisieren ist zwar möglich aber für die Verwendung von XTreme Hub und dem damit verbundenen Lastenausgleich sinnfrei. UPL Dateien werden ab Android 11 und höher auch nicht mehr unterstützt, so das man das nicht kummulieren kann. Ich würde mich für eine Lösung sehr freuen, danke für Ideen im vor raus. -------------------------------------------------------------------------------------------------------------------------------------------------- Hello everyone,  after Zebra retracted the "LifeGuard Update 13-34-23.00-TG-U00" update and recommended installing the "LifeGuard Update 13-39-18.00-TG-U00" for further functioning of updates, I packaged this with "Package Studio" to create a profile. Unfortunately, I received the message that this is not possible due to the maximum size of 2GB. While it is possible to realize this via FileSync, it is pointless for the use of XTreme Hub and the associated load balancing. UPL files are also no longer supported from Android 11 and higher, so that cannot be accumulated. I would be very happy for a solution, thank you in advance for any ideas.

    Android
    8 months ago
  • 0 votes 3 answers

    Passcode Report Solved

    Hi, We have recently set up passcode enforcement on mobi control. i cant seem to find a report i can pull off to show which devices have enabled this and which havent. This would be a massive help if there is a way to do this.   

    SOTI MobiControl
    9 months ago
  • 0 votes 2 answers

    APN Setup for Android device

    Hi the community,  hope you're all doing well. Hope someone can help me as I'm starting getting crazy with this point. We have an APN to be setup on all our mobile for our staff to use their dedicated app on different type of device. Crosscall Core X5 and Samsung Xcover7. We created, years ago, a profile with all APN informations inside and deploy it to the group of device. It is working perfectly on Crosscall devices but on Samsung devices, the phone dialing is not working anymore since 10 days. If we setup the APN manually on the device it works, but if it is pushed by SOTI, it doesn't. The only difference between the one pushed and the manually created is the type of APN (default, mms, ....). Via SOTI it was pushing a * which is not recognized anymore by Samsung but still by Crosscall...   My problem is, I havemore than 2000 devices working with this APN profile, I don't want to touch the actual profile. I made a clone of this profile and just change the type of APN and now SOTI is not pushing the correct password with a new profile... I dont know why. I tried with a new profile, a clone of profile, .... Everytime the password is false now... I also tried to push the APN via the OEM config of Samsung in SOTI but it doesn't work, the device receive nothing... Any idea? I got more than 500 Samsung devices and really don't want to install the APN manually on all of them...   Thank you

    SOTI MobiControl
    9 months ago
  • 0 votes 2 answers

    Desenrolar dispositivo Windows Classic

    Estoy intentando desenrolar un PC que se enroló a mobicontrol con un agente de Windows Classic en una instancia con versión 15.6.0.1018. El procedimiento que estoy ejecutando es ingresar al dispositivo y ejecutar la acción Eliminar,, aceptar la revocación de certificados y terminar con la opción Aceptar. El dispositivo desaparece de la consola pero segundos despues se vuelve a enrolar. En el PC enrolado accedí a la consola de comandos como administrador y ejecuté el siguiente comando pero no lo reconoció: "\Program Files (x86)\SOTI\MobiControl\mcsetup.exe" -uninstall Estuve indagando y ese comando era el recomendado pero aún así no funciona y no he podido desenrolar varios PCs. Gracias por la recomendación que me puedan aportar.

    Windows
    9 months ago
  • 0 votes 11 answers

    Wifi Automatically Turns on issue on Android

    Even though I disable the Wi-Fi on a device with SOTI installed, it automatically turns back on after the device restarts. How can I prevent this from happening?

    SOTI MobiControl
    9 months ago
  • 0 votes 2 answers

    Crashing when putting in times Solved

    Hi all,  I was wondering if someone could help we've launched a webpage for our drivers. When they enter a time they start work Soti crashes complesetly    2025-07-15 09:31:02.922|DefaultDispatcher-worker-4|E|DO|[net.soti.comm.n] Invalid message signature. Can not get message type. Return unknown.|   This is the error that comes up, there is more if people need it. Has anyone ever had this issue? 

    Android
    9 months ago
  • 0 votes 6 answers

    Javascript to push an application to the forefront if not locked

    Hi all, I'm looking for a javascript that I can run trough the task scheduler to a device that pushes an application to the forefront of the device every 5 minutes when the device is unlocked. (device is Android 14 / Xcover 6 pro Samsung) I have a task scheduler running now with a legacy script that brings the app to the forefront every 5 min (script is: start package.name). The problem with this is, even when the user locks the device, the script will bring the app before the unlockscreen. So i'm looking for a script that says: If PDA locked     no push application else if pda unlocked     start application every 5 min (bringing the application to the foreground every 5 min) else    no push application end Thank you for you help!

    SOTI MobiControl
    9 months ago
  • 0 votes 3 answers

    Apple ios Enrollment default rule Solved

    Hi to all, just a easy question. If i modify the enrollment default rule of IOS device, have impact to the devices installed ? I suppose no, but i'm not sure at 100%. What we need is add the "quick start" in order to have possibiliti to transfer file between device wia BT/WiFi during device swap.

    SOTI MobiControl
    9 months ago
  • 0 votes 2 answers

    Remote Control connections switch from Staylinked to Lockdown screen

    When we initiate a remote control connection (either web based or plugin based) it will move from Staylinked to the lockdown screen. This is interrupting users if they are actively using Staylinked. Is there a way to make remote connections seamless so it does not interrupt users?

    SOTI MobiControl
    9 months ago
  • 1 votes 3 answers

    I want to update APP in device with lastest version from Play store by Automatcicaly

    I want to update Application in my organize device by automatically (without press in play store) How to set up  and i found some script but not work , ( i want to skip galaxy store too) some script  start com.android.vending sendintent -a "market://details?id=com.ekocustom.cpall" sleep 10 sendkey 0x04

    SOTI MobiControl
    9 months ago
  • 0 votes 5 answers

    Creating a Web Link Shortcut on Android Devices Managed by SOTI Solved

    I would like to find out whether it is possible to add a shortcut to a web link on the home screen or in the app menu of Android devices managed via SOTI, without using Lockdown mode

    SOTI MobiControl
    9 months ago
  • 0 votes 8 answers

    Test

    Test

    SOTI MobiControl
    9 months ago
  • 0 votes 1 answer

    Is it possible to push encryption keys into Android Keystore via SOTI MobiControl?

    Hello, I'm trying to determine whether it's possible to push encryption keys (e.g., AES, RSA) directly into the Android Keystore via SOTI MobiControl, so they can be used by an in-house application developed within our environment.

    Android
    9 months ago
  • 2 votes 5 answers

    Unable to use javascript to deactivate "device admin apps" Solved

    Hello Community, We currently have a third party apps installed, which is enabled as "device admin app". In the SOTI JS documentation, there is an explanation and simple example script to deactive this admin app. https://www.soti.net/mc/help/javascriptapi/en/mobicontrol.app.html#.deactivateAdmin mobicontrol.app.deactivateAdmin('com.example'); Unfortunately, I get an error "Custom log (AdminDeactivationError: App deactivation not supported. (UserScript#1))" Device: Datalogic Memor20 on Android 9Agent Version: 2025.1.2.1214MobiControl Version: 2024.1.1.1058 Do you guys have any clue why this script is not working? Do I need to upgrade to a later version of Android to get it work? Many Thanks, Raphael. 

    Android Scripting
    9 months ago

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