Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 1 answer

    Lock task mode support

    Hi, is there support for DevicePolicyManager.html#setLockTaskPackages() configuration ? I expect to provide list of package names that would be permitted to enter lock task mode (SOTI mobicontrol agent just need to call DPC.setLockTaskPackages() with given list) https://developer.android.com/reference/android/app/admin/DevicePolicyManager.html#setLockTaskPackages(android.content.ComponentName,%20java.lang.String[])

    Android
    7 years ago
  • 0 votes 3 answers

    How can we know which devices are out of lockdown mode?

    We have created a lockdown profile in the devices, but in some cases we deactivate it through scripts when we give remote support. Reason why we need to know through a query or report, how can I identify devices that have left the lockdown mode or are disabled at this time.

    SOTI MobiControl
  • 0 votes 3 answers

    Lockdown run in background for Windows Classic Error

    Hi guys , Lockdown starts but only in the background (taskmanager) but doesn't open the window. The application in Mobisys. I sent this script : writeprivateprofstring kiosk ShowAllWindows 1  But still same..any suggestion please?

    Windows
    7 years ago
  • 0 votes 2 answers

    lockdown => configuration / restriction / lockDown / hide adress bar of browser Solved

    Hello all, we have an app android who is installed by soti. our configuration about mdm is : - mobicontrol version : 13.3.0.3454 - mobicontrol client : 13.3.2 build 1014 On our all devices we have a lockdown (html page) with some image as button. Some button launch app and on a button launch a browser (chrome / internet explorer) with an internal url. for to open our intranet we use this command =>  browsers://url But we'd like to hide the address bar ...is there a way to do that ? with the lock down ? thanks for all

    Android
    7 years ago
  • 0 votes 1 answer

    Parameter settings lockdown browser

    Hi, Is it possible to change any settings of the default "browser", if you just enter an URL as http:// (No browser:// or chrome://, ..) as a menu item for the Android lockdown? I'd like to disable the ability to safe form data. With Android Studio I would use something like  webSettings.setSaveFormData(false);We use Zebra TC51 with Android 7.1.2Thanks in advanced.

    Android
    7 years ago
  • 0 votes 1 answer

    Inbed video in lockscreen

    Is it possible to embed a video in the lockdown screen using something like  <embed src="example.mpeg" autostart="false" height="30" width="144" />

    Android
    7 years ago
  • 1 votes 1 answer

    How do we link the lockdown icon with an URL shortcut file for Windows Mobile devices?

    I know we can browse the website via browse:// as mentioned by the following SOTI online help. https://goo.gl/fZnZfY However, my situation is every devices need to browse a website which has no convention logic of the URL . I have to manually create multiple Website.url files with different URL and push them to corespondent devices. All the devices are enrolled within one group and i don't want to create different lockdown menus for each devices (1000+). I need to be able to open the url shortcut of \application\Website.url from SOTI lockdown page. Any advice will be greatly appreciated.

    Windows
    7 years ago
  • 2 votes 10 answers

    Android Lockdown Notifications

    I am trying to get users to view app notifications while in lock down. I was following the following instructions: https://www.soti.net/mc/help/v14.1/en/console/configurations/profiles/configurations/categories/restrictions/lockdown_notifications.html However, it opens a page stating "ERR_UNKNOWN_URL_SCHEME" like it is trying to access a web page. Has anyone been able to get this working? I would have liked to allow the drop down menu to show notifications but then the setting options become available. Status Bar Options also do not appear to be working as intended.  TC51 on android 6.0.1 Mobicontrol 14.1.0.1152

    Android
    7 years ago
  • 0 votes 8 answers

    Using Android Recent Apps Button with Lockdown

    Is there a way to allow the 'Recent Apps' button on an Android+ handheld to function while a lockdown menu is applied.  The recent apps button does not function/appears to be blocked while the device has a lockdown menu applied.  The following ADB Shell command which should toggle the recent apps feature also fails to function when a lockdown menu is applied:  adb shell input keyevent KEYCODE_APP_SWITCH This button works as expected when the Lockdown Menu is not applied.   For reference, we are testing with Android 6.0.1 and the handheld is enrolled as an Android+ device.  

    Android
    7 years ago
  • 2 votes 4 answers

    Dialer on lockdown, Samsung devices running Android 7 or higher Solved Locked

    On modern Android 7 (and higher) Samsung devices, the application "com.samsung.android.contacts" is responsible for both calling (as a dialer) and contact management. It's got two different shortcuts, which are both present on the default desktop. I'm trying to display both shortcuts on a SOTI lockdown, but I'm having trouble displaying the dialer part. Do you know what I can put into the lockdown settings to have them both displayed properly? At first I tried the following: Phone > Launch://com.android.phoneContacts > Launch://com.samsung.android.contacts This displays the shortcuts correctly but when the user presses Phone, they get the error message "Package [com.android.phone] does not contain default activity)". This makes sense because the default activity for calling should be 'com.samsung.android.contacts', which is the only application available for that purpose. Yet when I use: Phone > Launch://com.samsung.android.contactsContacts > Launch://com.samsung.android.contacts This results in the lockdown displaying both the icon and the functionality of the Samsung contacts, yet no dialer. Our customer is asking for the dialer and wants it directly available for their truck drivers. Another option that didn't work was: Launch://com.samsung.android.contacts/.DialtactsActivity I've tried various intents as well but to no avail. For example: intent:#Intent;action=com.samsung.android.contacts.ACTION_DIAL;endintent:#Intent;action=("com.samsung.android.contacts","com.android.dialer.DialtactsActivity");end  Do you have an idea how I can still reach the dialer part of com.samsung.android.contacts and display it on the SOTI lockdown?  We're using the cloud-based version of MobiControl 14.1.0.1152. Thanks in advance.

    Android
    7 years ago
  • 0 votes 3 answers

    Getting pushed back the lockdown screen 3-4 times upon loading Mobi on devices.

    Hi all. Having an issue when Mobicontrol first loads the lockdown screen on our devices (TC70 and MC9290).  The screen flashes 3-4 times, kind of seems like its pushing down something in the background.  Even if a user opens up an app as soon as Mobi loads up, while they are in the app, it pushes the users back to the lockdown screen.  This causes a major issue when users are signing into web based apps as it makes them re-sign into whatever they were using everytime. Any thoughts? Thanks!

    Android
    7 years ago
  • 0 votes 3 answers

    Android Lockdown Profile - Password Change

    Hi all, We have 500+ Android devices, and are looking at rolling out a lockdown profile. However, we want to restrict the users from accessing settings. Ideally they will need to be able to change an enforced password. I managed to create a change password icon on the lockdown screen, but it doens't require the user to enter their current password. Therefore anyone could change the device password whilst it is unlocked. Is there any way to require user to enter their current password before changing it? Otherwise they will need to call my team - get them to remotely disable the password, or change it to whatever the user requests. Many thanks in advance, Seb

    Android
    7 years ago
  • 0 votes 2 answers

    Windows CE: How to execute non-exe's from SOTI Lockdown? Solved

    Hi, I have a .rdp file that I am adding as a menu item to my SOTI Lockdown screen as it's required for my particular scenario. The RDP logo will appear in the lockdown so the path is correct but launching it does not seem to work. (ie. tap/enter but nothing happens) If there was a way to get that working that'd be great but there may only be a solution for my workaround below: A few threads back I had a topic on launching a script from the lockdown screen on an android device and we achieved that with script://<path>/<script file> for the menu item after placing a .cmd script on the device. I would like to essentially accomplish this same thing but on Windows CE this time if possible as I have a SOTI script that can be used to launch the .rdp extension. There may be something simple I'm overlooking so I'm going to go dig through some docs. Thanks, Ben

    Windows
    7 years ago
  • 3 votes 2 answers

    Add Device Name to Lockdown Screen Solved

     Hi all, I have recently started to design a lockdown template for our devices. A really important element that we ideally want to implement is to display the SOTI set 'Device Name' on the lockdown screen. So if the device changes hands we can rename the device, and the display name would change dynamically. Does anyone know if this is possible? Any help is greatly appreciated, Seb

    SOTI MobiControl
    7 years ago
  • 0 votes 6 answers

    After Lockdown not all apps come back

    Our customer has the problemnot all apps appear as desired after a lockdown.The customer works here with Acer Tablets with the Android version 6. MobiControl v.13.4.0.4339 Acer Tablets A3-A20A3-A40B3-A20 The agents for Acer are up-to-date on the devices.Does anyone have an idea? 

    Android
    7 years ago

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