Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 2 answers

    Android+ write to an .ini file to have Geofence name as Custom Data? Solved Locked

    Hi, I have a geofence rule set up that starts an application to send an SMS message when the geofence is entered/exited.  I've tried to find a way to include which geofence name in the SMS but am unable to get that information on to the device for the application to read.  The application doesn't support intent extras, but this may be the way to go if MC can't do it. What I want is to have a script run when the geofence is entered that updates an .ini file with the name of the geofence, e.g.    [Geofence]    value=LocationNamehere Has anyone tried this?  Any solutions? We're using MobiControl v13 and the devices are mostly running Kitkat. I want a simple, elegant  solution. I don't want to use relocation/file sync rules if possible. Thanks in advance Adam.

    MobiControl - Android Script Engine
    4 years ago
  • 0 votes 10 answers

    Cannot upgrade soti agent either on Zebra MC9300 Android 10 or Honeywell CK65 Android 10 Solved Locked

    Device Family Android PlusWork Managed DeviceZebra MC9300, Honeywell CK65Android 10Agent Version: 14.4.0.1028 SOTI version: 15.01.1181 I don't think any profile policy is preventing this At some point in time I would like to get all devices on the same agent version the newest agent on a recently setup device downloaded v 14.4.6.1001 afw#mobicontrol I believe we used as the download command

    Android
    4 years ago
  • 0 votes 1 answer

    How do I enable phone notifications

    Samsung w/Android 10 Settings App Notifications Phone - Everything is "greyed out" except App icon badges.  No assigned profiles, or packages, why can't I change this setting and how/where do I get control of this setting and other setting like it?

    Android
    4 years ago
  • 0 votes 5 answers

    soti agent on device offline

    I have a few devices that are almost always offline. these have a very good internet connection (4g). if i go to soti agent on the device and press disconnect, then connect again. then i see the device online for a few seconds and again it goes offline. Mobicontrol Version: 15.1.3.device: bluebird ef500r with android 6.0.1 can you help me with this please.

    Android
    4 years ago
  • 0 votes 4 answers

    Why xml files does not execute on the devices Solved Locked

    I used stage now to create an XML file that changes the screen timeout on the devices (Zebra TC21), the test code worked when scanned by the device, but when I used the XML file to create a package using Package Studio and added it to a profile in SOTI, that didn't work. I used a post-install script when creating the package. And by the way, the profile installed the XML file on the device's SDcard but still looks like it did not execute itself. Your help would be very much appreciated. Thank you,

    Android
    4 years ago
  • 0 votes 3 answers

    cannot perform a device check-in

    Afternoon everyone. i have an issue with Mobicontrol in that it will not let me request a check-in to any device. we are on version 15.1.2.1035 and it in on premise. a few months back we paid for SOTI to migrate our server to Azure and since then i cannot get any device to check-in also not sure if its related but if a change or create a package this is not immediately pushed to the devices, i believe the only time the devices actually update is when they request a check-in themselves which is currently set to every 2 hours any advice on what to check is much appreciated

    SOTI MobiControl
    4 years ago
  • 0 votes 4 answers

    Android 9 - Samsung enrollment issue

    After doing a factory reset, I click 6 times on my screen in order to read QR Code (To download Soti Mobicontrol) but it comes out an error message saying qr is not correct. Also I try to enter afw#mobicoltrol on google account window but does not come up after a reset... and if I enroll by downloading agent from docs.soti.net it works but I cant use remote control and apply configuration profile to the device does not work. Any solution? Thanks! Model: SM-J415FN & SM-J530F Android 9 Type: Android Enterprise  

    Android
    4 years ago
  • 0 votes 1 answer

    Auto-accept Terms and Conditions of E-FOTA One Agent

    Hi there, I'm looking for a possibility to automate the confirmation of the terms and conditions, when enrolling the Samsung Knox E-FOTA One App to Tablets (SM-T505). After installation of the agent via package, I start the agent with a Task ("start com.samsung.android.knox.core.efota"), which works well. In Step 2 of the installation, the user needs to click "Accept and Continue", to register the agent completely. See the following link for details: Samsung Documentation -> Step 2 With "identify_activity" I've received the following activity: com.samsung.android.knox.core.efota/com.samsung.android.knox.efota.activities.EnrollmentActivity But as I'm not an expert, when it goes to scripting, maybe somebody can help me here? Maybe this could work via sendintent? Thanks for your help!  Best, Daniel

    Android Scripting
    4 years ago
  • 0 votes 2 answers

    ADB

    Hi, hopefully someone will know the answer. Is it possible to use ADB via mobicontrol to upgrade the OS Version. Or using ADB to push files onto a device. A little more information, the device is a TC57. Luke  

    SOTI MobiControl
    4 years ago
  • 0 votes 9 answers

    Sendreport script - Information / flow / security

    Hello, [MC Version: 14.3.3.1111 // Devices: Android Enterprise DO] Could someone tell us how this script works, what is the flow and above all, is the system secure and how? We are surprised that we do not know about this flow since it does not appear on the network config diagram: According to the online help: sendreport Sends a debug report from the device agent to the SOTI ftp server.   This script ask the device agent to send a debug report (all following files) to the SOTI FTP server through the port 22 and without passing through the MC server (DS/MS). Since we are concerned about the security of our devices, we have some questions : Is the FTP flow used by SOTI (not SFTP) secure?  If so, how it is secured? What is the authentication mechanism? Is it a one-way flow? Or is it two-way? From device to the SOTI FTP? From SOTI FTP to device? What types of files can transit through this flow? In case SOTI is attacked, what would be the possibilities for the hackers and the consequences? Are there other flows of this type that do not appear at all on the network config diagram? Many thanks for your detailed answers. BR

    Android
    4 years ago
  • 0 votes 3 answers

    Lockdown intent: to start an application with arguments

    Hi, I need to start an app with args. I use intent: to launch it, but it has a negative effect - the app always starts with main activity. Now I use hoff://ru.hoff.tablet#Intent;action=android.intent.action.VIEW;S.data=custom_data;launchFlags=0x20002000;end Is there any way to launch an application with arguments that it doesn't switch its screen after pressing the home button and launching it again? I've tried doing some tests as described here  but failed.  android-app://ru.hoff.tablet.prodsrv.idx2#Intent;S.data=custom_data;end  No Activity found to handle Intent { act=android.intent.action.MAIN flg=0x10800000 pkg=ru.hoff.tablet.prodsrv.idx2 }  android-app://ru.hoff.tablet.prodsrv.idx2#Intent;action=android.intent.action.VIEW;S.data=custom_data;end No Activity found to handle Intent { act=android.intent.action.VIEW flg=0x10800000 pkg=ru.hoff.tablet.prodsrv.idx2 }

    Android
    4 years ago
  • 0 votes 11 answers

    SOTI Installation Error Database

    Hi, does anyone have any idea how to solve this or what this exactly means in detail? Thanks,

    Android
    4 years ago
  • 0 votes 2 answers

    Device Ring

    Hello,Is there any way to ring a device loudly (regardless of silent status)? The devices are TC700H and TC700XSoti Version: 15.2.1.1094Agent Version : 14.4.3.1074 and 14.4.6.1001Thank you in advance! :)

    Android
    5 years ago
  • 0 votes 6 answers

    Disable Shutdown of ZEBRA Android 10 Devices Solved

    We are currently enrolling lots of Zebra MC93 with Android 10 in our Environment and are wondering if there is any possibility to disable the Shutdown but keep the Reboot as we want to have it for "Troubleshooting" Purposes. Thanks for any help on this topic.

    Android
    5 years ago
  • 0 votes 3 answers

    Pull to refresh disable on iPad

    On Android you can send a script "sendinfo net.soti.action.surf DISABLEPULLTOREFRESH 1" to disable this feature. But is there a way to disable this on iOS as well? We have several iPads with a link to an external site, where the site logs out the user if they scroll down.   

    SOTI surf
    5 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.