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Hello I am in Version: 15.3.0.6711 and I am trying to create a profile with lockdown The only application that I need is a browser for a SAP connection, we are using ITS mobile and I have my URL But I cannot use any of the selectable ITEMS that are in the list, when I paste my URL an error message appear "This field is required" Any ideas how can I add a chrome or a browser with a specific URL? Thanks
Hi All, I'm running into this issue. I have Samsung devices S10e and A11 devices. They have Ivanti's Velocity installed and some other custom apps installed. Both Velocity and the custom app are using the new Android Scoped storage standard for file storage by using the paths "%sdcard%\Android\data\com.wavelink.velocity\files\" and "%sdcard%\Android\data\com.mycompany/myapplicaiton\files\" respectively. Both apps are looking to find their config files in the \files\ directory. I'm trying to build either a file sync rule or a package to deliver the files to the application \files\ folder and both are failing. If it try to browse these folders using SOTI remote control I cannot get past the "%sdcard%\Android\data" directory. Both the S10e and A11 are running Android 11. If I try this on the same devices running Android 10 I have no issues. This obvisoly has to do with Android changing the scope of permissions for file access, but shouldn't a Device Owner DPC agent have full rights to that storage location? This is a major disruption as to how SOTI can function as Apps are now being forced to move their configurations to support scoped storage, but the MDM's are not being provided access to configure them. I understand that App config, can potentially be used for some work arounds, but this will only help in certain situations. The majority of clients rely on the flexibility of File Sync and Packages for configuration. Has anyone experienced this and have a solution? Thanks DAN
I've been asked to find out how often devices are being used to determine if they have over/under ordered for the warehouse. I am not seeing anything relevant when poking through the reports and the closest thing I can see is using custom data collection which logs who is logged into the WMS app we are using, which would not make an easy to read report. Is there anything already setup like this that can be utilizied?
Hi, we are using version 15.1.0.3416 of MobiControl, and currently we are constantly reminded of two things when we log into the web console: Android Agent Updates Almost All Licenses Used Is there any possibility to remove those notifications? Neither of them are relevant to us. The first one is reminding us that there are updates available for some Android agents - but there are no updates to the Android agents we are actually using. The second one is even more annoying, since it is perfectly normal to be using exactly 100% of the available licences, and then buy new licences whenever they are needed. If this is a tactic to get people to buy more licences, then it is not working for us, and instead it is downgrading the UX of the application. Daníel
Hi, is it possible to allow Recent Task List in Lockdown for Android 8.1? There's only floating button but no recent task list. Recent task list is allowed for Android 9. Device is registered in Android Enterprise COBO. Thanks
Hi everyone, Currently i am enrolling about 80 Samsung A01 devices. After do the enrollment, my client asked me to get Android Device ID from each devices. I found out device ID that SOTI showed in MC console is IMEI, which is not my client ask. Is there any way to get the Android device ID from each device through SOTI Mobicontrol? Thanks & regards, Randy
We are getting After install app login not done error invalid I’d
Hi all, Is it possible to run a script that changes the device name in its settings to match Mobicontrol's device name ? We are currently AE enrolling Honeywell CT40 and testing different scripts Thanks,
Hi all, We have a number of Zebra TC21 devices on a version 15 SOTI cloud all on same agent (14.4.4.1051). I have some devices that don't have the Remote Control. Even though these are the same devices, same build version etc. and the enrolment rule(s) are the same other than the device name and deployment target folders. Some have APIs: * RC Virtual Display, Work Managed Device, Android Zebra EMDK, Android Plus 1.6 * Zebra RC, Work Managed Device, Android Zebra EMDK * Remote View, Work Profile Any ideas why the differences, would have thought they would all have the same supported APIs, and therefore all have remote control. Thanks for any pointer. Gary
Hi Guys Your DSE certificate for your server is expiring on 2/02/2021. Please use mobi admin utility to import or generate a new certificate. Question - Can I just log onto the MobiControl Admin utility and generate a new certificate. Some guidance would be appreciated.
Hi I've recently beginning to get this error: It appears when I try to do the "Sync Apps" after I have added an app from managed google play I have tried rebooting the SOTI MDM server and that does not help. The version is 15.1.2.1035
Hello All, i run in trouble to start the installation of security patches from Zebra. I transfer the file (via filetransfer ;in this case ATLAS_DELTA_UPDATE_02-32-04.00-OG-U10-STD.zip). The file is stored in %SDCARD%. I crate a package with script. But i was not able to run the file via script. Can you help me with the right script / procedure? Thank you
Hi all!Any thoughts on possible causes for our devices not being able to login as a shared device with the following notification: Login/logout ability is currently unavailable. Please make sure your device has an active internet connection.We're using Azure AD for the accounts and the account seems to be accepted but the device stops at this notification. Internet connection is there as we are able to login to Azure AD.
Hi All, I have roughly 300 Zebra TC56 devices in the field that are using a particular APN for cellular connection. We need to move these devices to a new sim card which will use a different APN. The issue is when I put this sim card into a device the device will not select the new APN so the device has no data connection. The only way I can fix this is to manually change the default APN. These devices are spread all around the country so as you can imagine this is a big problem for us. We created a profile that pushes down the APN that is required however we are unable to activate this as the device would then go offline. These devices are fully locked down however I have tried testing with a device not enrolled and found the same issue. Run down on my testing; 1) I have taken a device out that is not enrolled in SOTI and put the old comms plan sim card in and that connected instantly to Telstra.wap as expected. 2) I switch off the device and place the new sim in (Telstra.internet) and boot the device. No connection. I check to see the device is still pointed to the Telstra.wap APN. 3) I then manually select Telstra.internet and that resolves the data connection problem but still needed a manual interaction to force it to the correct APN. Zebra TC56Android PlusOS 7.1.2 (Also happens on android 8)OEM 01-01-49.00-NG-U15-STDSOTI Version: 14.4.3.1153 Any help here would be greatly appreciated.
Will the WinMCKiosk.exe application be updated to support modern browsers like Chrome/Edge? We have a set of about 400 kiosk systems using the lockdown feature to open certain websites, but IE is no longer supported and these sites require a modern browser.
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