Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 4 answers

    How to add a Managed Google Play iframe

    Where is the corresponding documentation to embed iframes in the management console?  Google doc makes it sound easy: Support app management  |  Android Management API  |  Google Developers I essentially want to do what I saw in this post from earlier this year where Slack has configuration options that can be set in Soti: Pre configuring server URL for MSCA application (soti.net) We have a custom application that I think I've written in a way to use a managed configuration, I just haven't been able to test it because I can't figure out how where to configure the configuration in Soti.

    Android
    5 years ago
  • 0 votes 5 answers

    How to clear Soti Surf cache upon opening the app?

    Hi! We have an app through soti surf, but sometimes it has bugs, which could be fixed by clearing the cache. However it would be much easier if everytime the surf app would be opened, the cache would clear itself just like the cookies. Is there any way to do this? Unfortunately disabling the cache is not an option, because the app that we use needs it. Thanks!

    SOTI surf
    5 years ago
  • 0 votes 4 answers

    how to enroll devices on an OnPremise offline?

    We have an installation in OnPremise and in Offline, the license activation is ok.   But when creating an enrollment rule, the enrollment id is not generated why?   Can we generate the Enrollment ID differently?    

    Android
    5 years ago
  • 0 votes 14 answers

    Keep installed package from uninstalling

    I downloaded soti surf from soti download page and then uploaded to server added package to profile where it installed on the devices within that profile Can I keep Soti from uninstalling Surf if I move the device to another profile that doesn't have the surf package added? I guess is what I'm looking for is to have surf installed and make sure it doesn't uninstall because our users require that surf be installed Note: on version 11 of soti there was a deployment rule with option:  Uninstall contents upon rule deletion:  I use to set that to No and when I moved the device to another group it didn't uninstall the package

    SOTI surf
    5 years ago
  • 0 votes 3 answers

    Error on Remote Control Solved Locked

    In a Zebra Device when trying to get remote control we get error "Error: Ths session has been closed. Please try again. Error Code :1000"  Same time in mobile terminal we get werror that "mobicontrol keeps stopping" Device Type: Zebra TC21 Android Enterprise agent Version 14.4.1.1064

    Android
    5 years ago
  • 0 votes 5 answers

    How do I disable split-screen functionality on Android 8.1 and above on SOTIMobiControl?

    We currently run different Android OS versions on Samsung tablets at a customer site and the guys figured out how to use the split-screen function, while we were under the impression the device was locked down so that they only can access our application. How do we lock-down the split-screen functionality in SOTI MobiControl?

    Android
    5 years ago
  • 0 votes 5 answers

    Android Classic Pulse Secure VPN

    Hello, for Android Classic is it possible to configure the secure pulse (VPN) ? I know that for Android Enterprise it is possible. Would there be any scripts? Thanks.

    SOTI MobiControl
  • 0 votes 3 answers

    Permissions for Mobicontrol during installation

    Hello, i run often in trouble with not given permissions during the rollout of Devices. (systemsettings and notification). Is there any possibility to give this permission automatically during the installation? The notification about this is only short time visible and the operator often not see them. Devices: TC51/TC56/MC33 A8 Client:14.3.0.1000 / 14.4.1.1064 Mobicontrol: Version: 15.0.1.1181

    Android
    5 years ago
  • 0 votes 2 answers

    Migration from Android Device Administrator to Android Enterprise Managed Device

    Has anyone sucsessfully carried out this migration? I am having issues with it regarding MGPA (managed google play accounts) Devices succefully migrate to android enterprise agent but i have no MGPA Before any asks all of the below is in place To migrate your Zebra Android Classic devices to Android Enterprise, they must meet all the following criteria: Running Android 7.0 or later Zebra devices in the 8965 family must also have BSP: 01.01.49 - LifeGuard Update 20 (September 2019) or later installed Running Zebra MX 9.0.4.3 or later Enrolled as device administrator Have no accounts, Google or otherwise, activated on the device  Details below Server version - 15.2.2.1080 Device - TC56 Build number - 02-07-08.00-NG-U00-STD MX version - 9.0.12.0 DA agent - 14.3.3.1038 DO agent -  14.4.0.1028  

    Android
    5 years ago
  • 0 votes 2 answers

    Profile installation Pending

    Hi all, we are using Android fully managed device and Nokia 5.3 (A10), Zebra TC51 (A8) for e.g.. Agentversion (mainly) 14.4.1.1064, 14.4.0.1028 On some devices some profiles are stuck at pending installation.  Sometimes it's helpfull to revoke the profile for this device and reinstallation but often they keep stuck at this state. The only "workaround" i've found is, to delete the device in Mobicontrol (so device is doing a rollback) an reenroll the device. This happens on different profiles but mainly on "authentication" and "blacklist" (we seperate them). Is there another way to do it or something to look at?

    Android
    5 years ago
  • 0 votes 3 answers

    Excel for android 6 in CK75

    I want to install excel app in my CK75  Device Kind : Android Plus   Device Family : Android Plus   OS Version : 6.0 Agent Version : 14.1.1.1003 Android API Level : 23 OEM Version : 82.01.14-(0131)   Supported APIs : RC+, Enterprise 4.1   Please any suggestion of app and compatible to this os.   Thanks Amine

    Android
    5 years ago
  • 0 votes 2 answers

    Retrieving patch level from windows servers

    Hi gyus, I've a question from a customer which did ask whether it would be possible to retrieve for example patch levels from thei windows server os. Is it possible with Soti? kind regards Gerd

    SOTI MobiControl
    5 years ago
  • 0 votes 2 answers

    SOTI Message Notification sound

    Dear Soti Team I can able to send message via webconsole to a android device and there is no sound or notification so that the user can see the device just receives the msg unless the user view it by himself any script to enable sound or vibration so that the user can be notifield that he has received message appriciate your assistance

    Android
    5 years ago
  • 0 votes 6 answers

    Remote control issue RC error Enterprise 4.1

    Hi,  We have been using a HP Engage device running android  without any issues for the past 12 months and we upgraded to Soti 15.2.3 2 weeks ago and now when we try to RC the device the button is missing. all the other devices are fine but this device is an issue.  We check the API and it says RC Error Enterprise 4.1 We have tried  _resetfailedrcdetectionflag restartagent also  retryrcdetection   I even tried rolling back our server to 3 weeks ago to see if this is a Soti server upgrade issue and problem is still there so this seems to be either a device or agent issue. This is the Agent details  Device family Android Plus OS 8.1 Agent verison 13.7.0.1031 Android APU Level 27 RC version 1.15.3.109   If anyone can help that would be amazing.  

    Android
    5 years ago
  • 0 votes 3 answers

    Script to run\install reg file on WINCE

    Good Day, Does someone have a working script to install\Run a .reg file for WINCE? Will be pushing down the script with Mobicontrol. Thnx

    SOTI MobiControl
    5 years ago

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