There's a new home for Articles. Find Articles on Our Product Support Page.
I read in some blogs that now Android API enable MDMs to blacklist the non-required apps from managed playstore of the taditional method of whitelisting the required ones . Doees SOTI support this ?.Ref- https://bayton.org/docs/enterprise-mobility/android/managed-google-play-whitelist-or-blacklist/
Hi, We have problem that when we try to sync applications on from any enterprise binding we get 'Internal Server Error'. This happens everytime i try to sync approved applications. If i make new binding it will work for a while (aprox 1day), but stops working after a while. Any ideas how to solve this? We are running version 15.2.2.1080 Thanks in advance! /Jaakko
Dear Team i have on Premises Soti mobcontrol in the morning i was able to log in and enroll devices but in the afternoon when i try to login again it said Invalid credentials, please try again! so i need your help to unlock my account
Hi All, We were trying to update the SOTI MobiControl on our server with version 15.1.1.1184, but it gives an error message at the beginning: The problem is that after installing .NET Framework 4.7.1, it still gives the same error. (If I try to install .NET again, it gives an error, that it's already installed, so Windows can see it). Have you met such an issue? Thank you in advance,Csaba
Hello,I want to uninstall SOTI MobiControl on some devices (Galaxy Tab A7), I don't want to have to factory reset those devices. Is there any way to uninstall SOTI MobiControl without losing installed apps, or current system configurations (wifi, bluetooth, font ...) on those devices?Many thanks!
Hello, Could you please help me with noob question with update SOTI. I get an strange error in DB (we are using SQL express - but Im not able to apply CU because its look like empty but it normaly use that DB). Thank you
Hi, I need open a web page in lockdown, I done it using Http://myurl. The page is open in Kiosk mode (fine !!) but unfortunately the refresh page (Function keys F5) doesn't work. I have enrolled my device (Honeywell VM1 Android) with Android+, tested with Android Enterprise. the same issue happen using Soti Surf anyone has facing and fixed this issue. Thanks to all. Kind Regards, Gian Luca
I've made a MacOS Profile to push a wallpaper change. No matter what path I give, it will not successfully make the change. The screen flickers that the command was execute but no change is made to the wallpaper. I've tried the following paths: Library/Desktop Pictures/<file.jpg> Public/<file.jpg> I've tried multiple path syntax adjustments too with no success. Is there something that I'm missing or syntax I should be using to provide the right path to access a picture/image to use as the default wallpaper?
Hi everybody, I have two Zebra MC3300 (one the two is a long range one) enrolled to a SOTI Mobicontrol console version 15.2. Both the two devices have Android Oreo with latest LifeGuards released. I am observing a very strange behavior when I remote control the devices. In case the device is not used for a while (actually impossible to determine how much time) I am no longer able to use the bottom of the device display remotely, like for example, it's not possible to use the back button or to swipe up the bottom task to display the back button. I have enrolled the devices with StageNow by using GoogleMobiControl1443_1074.apk and I added the MDMPlugin_Notification package (with Zebra_Hawkeye_RC_AE_1.6.0.102.pcg file) in the profile linked to the enrollment rule. Did anybody of you see the same behavior or have any idea on how to fix this? Thanks a lot for your help! Have you all a great day.
Hello, ---------- MC Version : 15.2 Device Platform OS : Android 7.1 Device Management Type : AE / DO ---------- We would like to deploy and configure a Per-App VPN on our managed devices, ideally through the Cisco AnyConnect app. The goal is to be able to specify which applications should connect through the VPN. We would like that the process is transparent to the user. The user launches the application, the application opens a VPN connection. When the user closes the application, the VPN connection is disconnected. We have configure an App Catalog rule in order to deploy the app via a Managed Play Store and we have set the Application Type to "Mandatory". The App Configuration let us specify which apps have to be tunneled. Problem is that this App Configuration does not allow us to specify a username, a password and a group, only the host can be specified. Do you have an idea so that we can implement this solution? Does anyone use Cisco AnyConnect? Many thanks for your help and advice ! BR
Hello everybody, I have now dealt with the Android Lockdown notifications and what can I say it works.The Icon on the lockdown screen has nas a red number in the upper right corner.But unfortunately it is not what I wish for! I would like a large pop-up window with the notification pop up or bring me directly to the dialog box. According to a colleague of mine, he has already done it before but he no longer knows how. Its a Android Plus Device with Mobicontrol Agent 14.4.2 and Android 5.1
We have a TC25B OS Version 8.1.0 i did manage to install and run agent ver 14.4.2.1039. After a reset i can install it, but it wont run with an error message This device agent is incompatible with your device. Please contact your administrator.
Hi! We've got a device that has been set up to the correct settings, and we want to send out those settings to multiple devices at once. The changes has been made in the registry...how can I set up a filesync rule to change the registry of the other devices? Mobicontrol is on local server, Version: 15.1.2.1035
Hello colleagues. I have the following case. I have a Samsung S20 and I have an activated "Antivirus" profile. After last update on android, SOTI catches com.android.wifi.resources that it is Malawere and tries to delete it, therefore android does not allow to delete the main process of system. A continuous cycle is obtained, from which there is no way out. I want the problem to be solved without introducing a factory reset device. If I try to remove the policies - they will stand with the status Waiting and nothing happens.
Hi is there anyway we can send maximum volume with alarm ( plays a loud alarm to find my device)
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
