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Good Day, Could you please post the download link for all previous versions of Mobicontrol. Thnx
Hi!, Problem: - I have a problem with google account identities status is "Account Activation Pendding" after successful enrollment. - At MobiControl WebConsole show log "Error message received from device (Managed Google Play Account Status:'EMPTY_TOKEN Got response but there was no token!')" - At device show "Pending Actions" Google account Completing configuration for your Work Profile *** Before that, I had a device that was successfully registered. Without any problems * Addition detail - I set up device and install Mibicontrol from "afw#mobicontrol" before final success set up device complete
Aloha, We recently migrated our server from onsite to SOTI cloud. During this move, we are not able to view any devices using the locations feature. All my setting are set correctly. We have a data collection rule for our GPS history and the data is being collected, we just can't view anything. Has anyone encountered this problem? Mahalo for your time. Aloha and have a great day.
Aloha, We recently migrated our server from onsite to SOTI cloud. During this move, we are not able to view any devices using the locations feature. All my setting are set correctly. We have a data collection rule for our GPS history and the data is being collected, we just can't view anything. Has anyone encountered this problem? Mahalo for your time. Aloha and have a great day.
Good Day, We require to manage mobile devices over the internet. Our server is currently configured to manage internal network devices only. How do we continue from here? Rgds Hylton
Hi, I have configured a lockdown on a Zebra Windows 10 Tablet and enrolled it using Windows classic (Zebra recommends Classic for this device) When using lockdown, it doesn't acknowledge the AD. You only have "local users". Any idea, why there is not AD available? When not using lockdown, AD works fine. Thanks for your ideas.
Hi there we want to enroll Zebra TC51 as AE Fully Managed Devices. But when device is enrolled there's a always coming an action: On our Nokia devices it isn't. Is there something we can do additionally? (Something in OEMConfig App or StageNow or what ever) OEM Version 02-32-04.00-OG-U06-STD Agent Version 14.3.2.1050 Plugin Version 1.6.0.102
We currently use RemCapture to get a base and difference when updating handhelds and update the handhelds flash memory so if the handheld loses power (battery removed) or is hard reset it keeps the last update. Is there a way to do this with Soti?
Hi there, maybe someone can help me, i think i'm only looking around the setting i'm looking for. I want to set up a Usergroup for our Helpdesk, thats easy. But they should see the profiles when open device information, but none is displayed. Which right do i have to be set, so they can see it?
Hello,I'm trying to firmware update a Honeywell EDA51 (android 8.1) with a package.Ofcourse I don't want to loop this so I thought i'd do the following: Post install: md /sdcard/updatecompleted/reset Pre-install: if exist /sdcard/updatecompleted/ finishpkgSadly console already tells me that "if" command is not supported by this device. Is there a way to do this with javascript perhaps?I couldn't really find what I was looking for on the Soti javascript API site.However I must admit that I have 0 knowledge of Javascript so most of it is still abrakadabra to me.
Hello, we have a mobicontrol on version v 13.3.34 54 and of course we migrate (device are zebra TC75X android 7.1 Enroll type android +) We have made a backup of the database of mobicontrol install it on a new server. Actually, we made the upgrade on a test server with the version of mobicontrol 14.4.49 all port are open of course and 80% of my test are Ok. This is the good new :). But I don't know why but for some device ALWATS Zebra TC75X android 7.1 when i try to enroll it , i have an error message I type the URL or enrollmentId in the client of mobicontrol (zebra TC75X) and I have an standard error -> contact your admin system .. mobicontrol Client on device are on version 13 6 1476 In the log file of DSE I have this : [2020-09-10 11:00:06.311] ERROR [General] (20): Unable to locate device with id '100002119'. Mapping for device with id '8867948f33f105010019146522504865' is invalid and will be removed. [2020-09-10 11:00:06.311] ERROR [General] (20): ************************************************************************* * Exception: Device '8867948f33f105010019146522504865' does not exists. * ************************************************************************* [AccessControlException: Device '8867948f33f105010019146522504865' does not exists.] at Soti.MobiControl.Controllers.DeviceController.GetDeviceByExternalId(String deviceId, Boolean loadDetails) at Soti.MobiControl.Api.Implementation.Com.DeviceConfigurationFacade.GetConfiguration(String deviceId) I've try to factory reset device, reboot, but actually it's not possible to enroll 4 devices and i don't know why .. Some people can tell me what's happen ? thanks fpr your help
We have an on premise server running MobiControl version 14.1 with our android devices running device agent versions 13.5.0.1677 We are looking to upgrade our server software version to 15.1. Is the android device agent version compatible with this version of MobiControl?
Not a single profile was installed in 24 hours. I tried to re-register the device, but did not give any result. There is such an error in the logs. I do not understand what it means
Hi. I created a device groups tree and attached a few policies in specific groups. If there is many different groups with some policies in them it can be hard to keep track of them... Is there an easy way to see what policies there are in a specific group? As far as I can see I have to look on a specific device in the group to find out what policies has been pushed out.
My Clients device dont have remote control feature How to change from remote view to remote control? My Device Samsung Galaxy A20s Android OS 10 Enrolled Type : Android Enterprise Mobicontrol Agent version 14.1.7.1117 Soti server Version: 15.0.2.1
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