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Hello, We use the update schedule in MC 14.7 to run a rule to upload and execute a xml file which will the in return update our Zebra android devices, I am looking for the update schedules of each group/device in the MC SQL Database, I need this to be able to send a reminder to the device users that the update will happen and they need to ensure the devices are powered on. I looked but couldn't find this in the SQL DB, has anyone ever seen this update schedules somewhere in the DB?
We would like to setup an alert of possibly a report to track messages sent to devices. Ideally if we could isolate "key" words for an alert that would be great but I wanted to see if we would be able to setup a report as I believe that might be easier
Hello everyone, I'm currently running Soti Mobicontrol (version 15.0.0.6019) on a Windows 2012 r2 server. Since i manage some iOS devices i understand that i need to upgrade to 15.2.0 before 1st November. After reading the release notes for 15.2.0 i can see that the minimum system requirements have been updated to Windows Server 2016 and Microsoft SQL Server 2016 SP2 So therefor i have choice to make: 1. Do a in-place upgrade of my current server to Windows 2016 and also upgrade from SQL Express to SQL Server 2016. 2. Create a new server (2016 or 2019) and export all current settings & DB to the new server. I guess the In-place upgrade is the easiest way going forward? Anyone have any experience with In-place upgrade of the server and the knows what pitfalls i should try to avoid? I have tried to find any information here in the Forum and also on Soti.net, but maybe i just don't looking closely enough, or there aren't any information available on this topic? So any idea's are highly appreciated.
Hello, i am running MC v15.2.0.4819 on premise as a virtual machine (virtualbox). When i am trying to add my directory service ldap then i am getting an internalerror message from mobicontrol. I thought i was just unlucky with some configurations...but it happened on a different machine too. Same version on premisebut different network. So i think there is a problem with mobicontrol? Has someone the same experience?
Hi all, I am currently working on SOTI version 14.2.3.1069, attampting to pull out the MAC from 100 devices on one of my deployments. All the devices are Android OS 7.1.2 with MOBI Control 14.0.0 deployed. I tried the following but currently not getting any information back: 1. Selected the following from the filter list in the display page: - MAC Address 2. Drilled into a few devices and can see the following in the Device Details section This doesnt return anything 3. Ran a Device Information Report, wihc returns the MAC address as Unknown Is there something I am missing, or something I need to do SOTI side to pull this data at all? Regards Wayne
I want to use the tablet on a horizontal screen all the time. What definition should I make for this?
I'm looking for an easy, ad-hoc method to remove a file from an Android Enterprise device using scripts. In the past, the "del" command was supposed to work, but no more. http://www.soti.net/mc/help/v15.2/en/scriptcmds/reference/androidplus_enterprise_do.html
Hi, I'm sorry for this question. We configured a lockdown on a Windows Classic Device with one application the user is supposed to start and use. How do I exit the Lockdown as an Administrator? Thanks,
Every once in a while, I will receive the following error message when trying to enroll a Windows 10 desktop. Looks like lots of different potential reasons online but none conclusive. Anyone else run into this issue and what is normally done to solve it? I've had this happen to 3+ workstations, with know reason as to why this is failing. Any thoughts?
Here are the details: Devices are WINMATE M700DM8 Tablets running Android 7.0 Devices are enrolled in Enterprise with Managed Google Play account. They are running a lockdown There is a profile that contains a setting for “Managed Google Play” with “Application Updates” set to “Always Update”. An Android+ Application Catalog contains the application I am interested in. advanced setting for “Application Type” is set to “Mandatory”. What is happening: From a fresh setup, the application from the catalog does install automatically due to the “Mandatory” flag in the catalog. The app version updated in the Google Play Store but the application is not updating automatically on the tablets. Which should have been fixed by the setting for the Application Update. We have managed to have 1 tablet update automatically in about 24h… this tablet was on the WIFI (which should not change anything because we selected the setting to “always update”) AND the App has been forced to shut down and was not running. (this would not be a suitable prerequisite) SO: I have found these google restrictions: https://support.google.com/googleplay/work/answer/9350374?hl=en but not exactly sure how to work around/with that. The devices are always in kiosk mode and users do not have access to the catalog: is there is a way to let the user update through the catalog within the lockdown? Controlling if the app is running or not is pretty hard and the app will most likely always be running. How should we proceed to force the update? Is there a script command we can send to force the installation of the app from the catalog? I have tried : install %temp%[app.apk]install %tmp%[app.apk]install /sdcard/[app.apk] Thank you for the help!
Hi is there a way to play a specific sound file (wav/mp3) via script (no matter if Legacy or Javascript)? I found "showmessagebox "Your message" NO_TIMER 1 NOTIFY_DEVICE" but this sound is a bit too short and would have been only a workaround.
Hello, I have two different LG G7 that have a password lock set on. For one, I was able to use the reset passcode feature and make my own code and unlock the phone. For the other, it fails every single time. The only thing I can find is that there are two different agent versions, but when I try to upgrade the agent it doesn't seem to have any effect.
I'm looking to create a package for our old Motorola MC9598 fleet. We will be replacing them within the year and I'm more versed in our android fleet. There was a package created that sets the proxy server at 127.0.0.1 and then adds a list of exceptions for sites that we want to allow the handhelds to get to. The package was created well before my time at this company and the original package is no where to be found and the others here aren't quite sure how it was created either. I'm mainly looking for how to build a package for the MC9598's to set the proxy server and add urls to the exception list. I was assuming it was a script but I wasn't quite sure the language to use for said script. Thanks All!
Hi all, How do you change the wallpaper on modern windows via mobicontrol?Regards,Carmadi
Why on mobile devices xiaomi can only Remote View but not Remote Control, and when I remote, the device screen displays "Request to remote view this device" without having to connect silently as a number of other devices. Thanks
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