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Hi all, We using Enterprise devices. Around 8 apps download from the Managed Play Store. All are set to mandatory. The issue we are seeing now after updating the server to 15.2 is that on the first two devices staged. One did not install WhatsApp and the second did not install Soti Surf. The Agent Version is 14.1.1 Build 1050 Any Suggestions would be grateful. Regards Martin Doyle
Hello, In the Online help for 15.2 there is just the requirement of SQL Server 2016 SP2 CU1 or 2017, but in reality the Installer gives out an error if the SQL Server 2017 is not on Patchleve CU8: "Please install SQL Server 2017 Cumulative Update 8 or later and restart the installation..." This should be mentioned in the Requirements, as it could be a bigger issue were an external SQL Server is used and the customer has to upgrade it to this Patchlevel first. I know this is already mentioned here https://discussions.soti.net/thread/update-to-v-15-2-from-15-1-2-1035/ but i wanted to focus on the new requirement Martin
Receive error when installing an updated package as version 2.0. Package set to overwrite the old files or if they do not exist. Figured out many long ways around this issue (remove lock down option from profile, manually delete old files, etc), but too time consuming for the number of devices. Can you provide a script that will remove the files from the scanner before the updated package is installed?
Hello, i am running MobiControl version 15.1.2.1035 on premise We are using the instance for about 2 months now. We added our ldap for the enrollment andto login on the web console. Out of nowhere some ldap users are not able to login anymore. I checked some users and somecan login and some get the error message "Invalid credentials, please try again!" I tried to delete the ldap user and add him again. But made no difference. Then i tried to restartall services but didn't helped too. Then i tried to create a new ldap user and add him to mobicontrol. Even the new ldap user wasnot able to login. Then i checked the logs. The logs kinda irritated me because it was saying different error messagesbefore and after i restarted the services. At first it was saying that the user is using the wrong credentials and that he should use the correct ldapcredentials to login using domain\username. And later it was saying that there is no access right definedfor that user. That does not make sense because he is part of the admin group in MC with full rights. There were no changes in the ldap database for those users. No one touched the configurations on theserver, ldap server or withing mobicontrol. So has someone an idea how i could fix this? EDIT: requests from the api no longer work either
Hi Our server is going to be moved and the internal and external IP will change. Do anybody have any experience with this? I would like to know where can if the phones are check-in address, to see if its either DNS or IP? I was wondering to add a secondary end-point (DNS name) for the phones to check into for the new server and set the name to point to the server after migration? if it's possible to have two check-in address? (where one of them is not working, hopefully you understand :-) ) We are running Android plus clients in lockdown-mode (CAT S41), it's a signal server with mobicontrol on it. FYI
Hi i am just now to Soti and i am working on the setup for my phones. I am looking to Lock a browser down to a white list of approved sites but still retain the ability to store passwords for Websites. I can save passwords in Chrome but i cant fine a way to set a White List, only seem to be able to run a black list. In Soti Surf i can run a whitelist but i can not save passwords for a website. Does anyone have any idead how i could achieve this?
We have a managed (DEP) iPhone - on the Device Statuses under Device Details, Supervised "yes" but Activation Lock "no". Therefore, I could not "Bypass Activation Lock" before wipe. Now, the phone is asking for the "Apple ID/pwd that were used to set up this phone". Are there any ways at all to get past this Activation Lock screen? All this time I thought that we would not hit this "blockage" if an Apple device was supervised, but I guess I was wrong. Any advice would be greatly appreciated. Thank you!
When connecting to a device, the following error appears: No one is connected at this time. How long will it take to log in again?
Hi Anyone know if Samsung XCover 4's and various models of Samsung Tablets can support SHA256 certificates along with 2048 bits key size. We have some new tablets at Android 10 and have discovered we need to upgrade Mobi to a later version in order to support devices running Android 10 but need to know if the existing devices can support this. Thanks Michael
Hi, I am trying the following script: showmessagebox "Instaltie completed. System will reboot" NO_TIMER 5if %ShowMessageBoxReturn% = IDOK goto Reboot:Rebootreset /s Unfortunately the reboot starts right away and does NOT wait for me to press the OK button. Any idea how to fix this? I am using SOTI 15.2 and these are scripts for Android Enterprise devices.
Hi, I'm trying to update from 15.1.2.1035 to 15.2 Unfortunately on installation I get the following error Seems like it is unable to use the database, which is SQLExpress, which was installed together with Mobicontrol. Server 2016 is installed. Any idea? Thanks,
So I've used the administrator bypass to leave the lockdown screen on a Samsung Galaxy TabActive 2, but now I can't seem to find a way to get it back into lockdown mode. I've looked in the mobicontrol app on the device, tried sending "lock" on the web console, and tried both a soft reset and a power off. Each time it just opens back up to the device unlocked in administrator mode. I'm sure its something really easy, and I'm just missing it. Can someone help me out here?
Our company is moving all of our on premise Windows Servers to Azure. What do I need to know before we move our SOTI Mobicontrol Windows server to Azure?
Hello, MC version : 14.3.3.1111 Would it be possible to retrieve a specific file in a specific folder on the device (logs generated by our work application) through API ? After research it appears that no, but I would like to have confirmation. Do you have an alternative solution or do we have to use a sync file rule ? Thank you. Best regards,
Hello everyone.I wanted to ask you how can I add multiple exceptions on a wifi profile in the proxy tab -> exceptions. How do I separate multiple entries into exceptions, by commas ? Is the symbol : * taken into account for example : 10.* ?Thank you.Regards.
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