Aloha,

I used SOTI surf as a portal to our Google drive folders. In the folders we have files for our couriers to access and view. We have a few files that are video formats .mov If we try and play it doesn't do anything. I unlocked the lockdown and accessed our google folder via google chrome and the videos played perfectly. I am assuming there is a setting in SOTI surf, in the lockdown setting or in the feature control that is preventing the video to play back. We are using Zebra TC 57, android device, enrolled as Enterprise. Any help would be appreciated. Aloha and have a beautiful day.