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Hi, I need to configure Shared Device where is Microsoft Teams (and other Microsoft apps) installed in both groups. User1 will sign via AD to Group1 and sign to Microsoft Teams. Now I need wipe cache for Teams if the user is logged out from shared device because user2 will sign via AD to Group2 and he needs to sign to MS Teams with his account. When Users wants to sign in or sign out from agent we got an error message: Failed to remove personal information from device. Please contact your MobiControl administrator. So I need to send "Troubleshoot Shared Device" If this command is sent to the device user is logged in/logged out successfully. MC version: 15.1 Android 8.1 and 9 Model: Zebra TC52 (but I tested with Samsung too) Agent: 14.2.1.1083 Plugin: 1.6.0.102 Android Enterprise - Work Managed Clear managed application data when user logs out: Enabled Do you have the same problem or how can we solve it? Command: wipe application "package name" doesn't work. I've tested with many applications with the same result. Do you know if it's supported in latest version of agent? thanks
Is there an automated way to enable Google speech-to-text? Our customer is using Zebra TC57's (Android 8.1.0, OEM 01-23-18.00-OG-U09-STD) and both Gboard as Google speech-to-text was disabled for security reasons. Instead of Gboard they're using Zebra's Enterprise Keyboard. All's well except that they'd like speech-to-text back. Most of the devices are being used by truck drivers and they think it's better for them to talk to their devices instead of manually typing messages. Using Zebra's StageNow, I'm able to put the microphone key back into their Enterprise Keyboard. But it's not functioning with Google speech-to-text disabled. StageNow doesn't seem to offer a way to enable it, so I tried identify_activity through MobiControl (15.0.2.1049)(Android enterprise agent version 14.2.0.1069) but I can't seem to find the command to switch it on. Any ideas? What can I try?
Hi there, is there a way to enable SOTI Surf or Chrome to play sounds ? For example: If I enter something wrong in a field on a website I want to hear a sound. (This works within Windows PC or Laptop) Is there a way to handle this in Android (SOTI Surf or Chrome)? Thanks
Hi, is there any possibility to shutdown the device via SOTI? Unfortunately shutdown isn't working. Thanks for any ideas, Regards
While accessing the Link on the SOTI SURF Browser, the page has blank and it comes to confirm Navigation when clicking the back button. Please assist us. Lenovo device SOTI MONOVONTROL 14.2 SOTI SURF Browser: 14.4.2
I'm not seeing any applications and profiles on an enrolled MobiControl BYOD iOS device. When opening App Catalog or Profile Catalog, it gets redirected to Safari browser with an error message that Safari cannot open the page because the server cannot be found. Should I be able to see iOS applications and profile in the applications? Thanks,
With MobiControl is there a way to create an enrollment policy or a profile which would block the enrollment of jail-broken devices (Android and iOS)? Thanks,
How to assign to assign a custom device profile to a device OU? https://share.getcloudapp.com/6qu5gzd6 Looks like there is no active buttons at the assignment tab https://share.getcloudapp.com/v1uDpQ7x Thanks,
Does SOTI have any plans to support SCIM for user provisioning from Okta to Mobicontrol? https://developer.okta.com/docs/reference/scim/
Would SOTI participate Sumologic app development program? https://www.sumologic.com/app-development-checklist/ This app would be beneficial to the customers who use both SOTI MobiControl and Sumologic products to gain the situation awareness. Thanks,
Hi SOTI support I want to use script that 1. change device from vibration to sound 2. Set sound volume 3. use writesecuresetting -sys I try to find writesecuresetting -sys document but i cannot Device Samsung Mobile Android 8-10 Google Enterprise
Is it possible to manually move an enrolled device (Android or iOS) from one OU into another? or would I need to un-enroll a device and enroll it agian via a different add device rule?
HI, We are using Soti MobiControl (14.4.4.1045) to manage our M3 devices (SM10 and SM15). We install the Software over Soti (android plus). Now we try to test the new M3SL10 device. We Install the device the same way as the other M3 devices. We also use the same software profiles. The Agent connected with the Soti Server and we can manage the device in Soti. The problem we have is that the Installation of the profiles didn’t start. The status of the profiles is “Pending Install”.
Hi, currently I'm using a lockdown screen (with #apps) on my devices ...1) Is there any way of having a login authentication screen prior entering the lockdown screen ? This could help identifying which user is using which device ... 2) in addition (if question 1 is possible), is there a way of having SSO for underlaying apps (on the lockdown screen) which can handle AD (oAuth, Ldap ...) any help would be welcome !
I have a MobileDemand A1180 tablet running Android 9. When I try to remote into this tablet I get "Waiting for Screen" on legacy and just a blank screen on the web viewer. I have already tried the solution posted in this tread (https://discussions.soti.net/thread/android-9-0-stuck-on-waiting-for-screen-when-remoting-in/) but no luck. There is also another thread on this issue but it has no solution other than update your agent. I had this issue with SOTI V14.2, running Agent 14.1.7 and MobileDemand plugin version 1.16.10.121 This morning I upgraded to SOTI V15.1, updated the agent to 14.2.0.1069 and I am still having this issue. The tablet doe not prompt me for permission, and I even have the permission to remote in without permissions. Not sure what is causing this.
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