Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Features not available without Google account in Android Enterprise

    Hello, When enrolling devices via Android Enterprise in Device Owner mode and not using a managed Google account. What features are missing other than app distribution via application catalog? I do realize this also includes app config for these apps. Many customers do not want to open communication to Google services on closed networks. Just want to make sure I am not missing anything.  Thanks, Shawn

    Android
    6 years ago
  • 1 votes 13 answers

    HTTP/1.1 405 Method Not Allowed When attempting to connect with SSO Solved Locked

    Attempting to setup SSO to work with OKTA however I was running into an issue in which we receive the following error  HTTP/1.1 405 Method Not AllowedContent-Length: 1665Content-Type: text/htmlServer: Microsoft-HTTPAPI/2.0X-Frame-Options: SAMEORIGINX-Content-Type-Options: NOSNIFF The data was initially imported with eh metadata file and the one thing that threw me off was the list attribute which I want sure what would be required for the field. I wasn't sure if that was the root cause but figured I would reach out here to see if anyone else had this before.

    SOTI MobiControl
    6 years ago
  • 0 votes 4 answers

    Phone Calls

    hey, i'm using enterprise profile for android plus devices, but i have now a little probleme. i can not find Phone calls under restrictions. i want to use this to put a white list for telephone numbers.  is there a another methode to do this? thanks. 

    Android
    6 years ago
  • 0 votes 1 answer

    Samsung J400F dialer not working in Lockdown Solved Locked

    Hi, I have a Samsung J400F phone that is locked down.  The dialer however does not work.   Launch://com.android.contacts/com.android.dialer.DialtactsActivity  Does not work I have tried 2 others also failed.  Launch://com.android.contacts  Works to get into the contact.   On the logs the activity in use is .DialtactsActivity  Please help. Regards,

    Android
    6 years ago
  • 0 votes 7 answers

    HOW TO IDENTIFY WHICH PLUGIN IS INSTALLED WHEN REQUEST TO INSTALL DEVICE PLUGIN

    Our MC is version 14.4.4.1045. We have a collection of Zebra TC56 devices enrolled enterprise. When they are enrolled, we must request to install the plugin by action. I would like to download the app plugin and create a package/profile to apply on a specific folder, so the plugin would be automatically installed to the devices. When checking for Zebra plugins available, we may see: Hawkeye 1.6.0.102Zebra 1.16.10.121Zebra 1.16.10.121 (yes it shows twice this plugin)Zebra Concierge 1.12.0.104Zebra MC36 1.12.0.104 How may we identify which one is the correct/current installed on the TC56 devices ?

    Android
  • 0 votes 4 answers

    BLUETOOTH PAIRING PIN FORM NOT SHOWING FOR ZEBRA TC56 ENTERPRISE

    We have tried to pair a zebra BT printer into a TC56 Android , with android enterprise agent and plugin installed. When lockdown not showing, the pair request confirmation forms shows up properly, but when lockdown is active, it does not shows. Then we are unable to pair devices by the end user. Already tried to send scripts as  afw_set_permission_grant_state com.android.bluetooth android.permission.bluetooth_privileged allow"  add_allow_app Have someone faced such kind of restriction ?

    Android
  • 0 votes 3 answers

    SOTI SURF not change url link

    I use SOTI surf with Lockdown mode on Zebra ET 50 I found problem as below 1. I have 4 url web links with 4 different urls 2. when I open one link and press home to another link 3. It’s was shown old link It’s not show new link Ex. 1. Link#1 www.google.com Link#2 www.facebook.con 2. When I open link#1 , SOTI surf open www.google.com then I click home for back to lockdown home screen 3. I open link#2, It should be to open www.facebook.com but it have been shown www.facebook.com ( android 5.1) and mobicontrol server version 15

    SOTI surf
    6 years ago
  • 0 votes 4 answers

    Rest API To Create Device Add Rule

    Hello,  Im looking for guidance and input if an API can be created to create a device add rule for Android Enterprise devices.  The reason for this is simply to automate our enrollment process.  Using a Service manger too where the user request to enroll a device and after approval an Enrollment URL is created.  I have some API's already to gather information from devices but nothing this advance. 

    SOTI MobiControl
    6 years ago
  • 0 votes 1 answer

    Best way to open URL Weblinks between http vs browser vs intent vs SOTI Surf

    Hi SOTI I want to know the best way to open URL Weblink when i use LOCKDOWN  between http vs browser vs intent  vs SOTI Surf Details My Device Minimum Android version is 4.0.1

    Android
    6 years ago
  • 0 votes 4 answers

    MOBICOntrol Agent error "Unfortunately, Mobicontrol has stopped." on ZEBRA ET50

    Hi SOTI Team I have error about mobicontrol agent on ZEBRA ET50 . It have been shown error "Unfortunately, Mobicontrol has stopped."  i re-install but not solved. How to fixed it. Dertails SOTI MOBICONTROL version 15.0.2.1049 ZEBRA ET50 Android version 6.0.1 (NON-GMS version) MOBIControl AGent on Device Version 14.1.4 Build 1010

    Android
    6 years ago
  • 0 votes 3 answers

    Reporting Historic Data/ Data more than 2 weeks old doesn't show Solved Locked

    I've been asked to report on data from the beginning of the year (2+ months old now) and currently on any report I run it only shows me back to 2 weeks old. I don't remember this being the case before and I can't easily see a setting to change this.I'm guessing SOTI is only keeping data for 2 weeks and then wiping it, which seems crazy and so surely I must be able to change a setting somewhere to ask it to store for at least 6 months? Any clarification would be much appreciated.

    SOTI MobiControl
    6 years ago
  • 0 votes 3 answers

    Remote Control is disable

    Good morning, we have Zebra MC18 devices enrolled on the SOTI MobiControl, but the remote control is disable. In the Supported APIs I see "undefined". I have try to send the script commands like below: __switch ENTERPRISE_41 VIRTUAL_DISPLAY_resetfailedrcdetectionflagrestartagent and _resetfailedrcdetectionflagrestartagent but don't solved the problem. I also tryed to install the plugin. How can I solve this problem? Web console version: 13.0.0.33822 Agent version: 13.3.3.1059MobiControl MC18 Android version: 5.1

    Android
    6 years ago
  • 0 votes 6 answers

    How can we set up wifi proxy in Android Plus devices ?

    Is there any way we can push wifi proxy settings to devices running in Android plus mode ?. i know that this option is available in Android Enterprise mode, but we use Android plus

    Android
    6 years ago
  • 0 votes 4 answers

    Wipe or encrypt sd card upon removal

    is there a mechanism to auto wipe or data becomes unreadable format in case of the memory card removed from the devices ?. We use Honeywell Android Plus devices.

    Android
    6 years ago
  • 0 votes 8 answers

    Launch SOTI surf from script on device Solved Locked

    I'm trying to launch SOTI surf from a script on the device. Device is a Datalogic Memor 10. I'm needing to use an intent to change scanner settings then launch SOTI surf directly to a webpage with top and bottom hidden. I can do something like 'start net.soti.surf' in the script but am not sure, and can't find, how to start on a certain webpage. I'm sure it's something simple but thought I'd ask the question instead of spending an hour doing trial and error.

    SOTI surf
    6 years ago

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