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Dear all, since we tested Android 9 blacklisting of Google Chrome and the Phone App is not working anymore. Is there any option to blacklist these apps? Thank you in advance for help, Kindly, Sebastian
Hello, is it in SOTI possible to read the BSP version of the devices (Zebra TC77) and move the devices automatically with a rule dependent on the BSP version into a another group? Example: If device 123 = version BSP 1.xx -> automatically in group "Update". If device 123 = version BSP 2.xx -> automatically in group "Update already done". SOTI Server: 14.3.3 Devices: Zebra TC77 (Andoid) Thank you. Daniel
Client wants to set up Soti to automatically send a reboot command once a week to all devices (around 1700 Android+.) Anyone else tried to do this? I would assume it would need to be some kind of automated script but I'm not sure how to set up and schedule it.. advise appreciated!
Hello, I'm trying to figure out why I keep losing the ability to Remote Control devices randomly. This randomly will happen to my devices and the only way to fix it is restarting the agent. Any ideas? Thanks, John
Hello ! I would like to deploy (manually for the moment and for testing purposes) a Certificates Profile that contains a PKCS#12 certificate (with a .p12 extension). I have the impression that this is not possible because once assigned, the profile does not deploy. It remains in a "Pending Install" status and I have an error message in the device logs : Error Device configuration failed ([Certificates] Configuration failed to apply) When I edit the profile and download the certificate provided (with .p12 extension), it downloads me a file in .cer extension. Maybe for security reasons, I don't know. How can I deploy my p12 file on a test device ? (MC server 14.3.3 - Android Enterprise DO) Thank you !
I bring up remote control, but the AppManager tool and Process Manager Tool are just about worthless. No ability to see or kill processes like all my previous devices. Can this be fixed? I have that issue on both Android Zebra devices VC80X and TC56
MobiControl 14.4, Samsung Tab A (SM-T378V), Android 8.1, Android For Work I have an in-house developed app that allows my end users to call the default camera app & take a picture of a document, crop it, adjust the brightness & contrast, then returns that image to the original app to upload to our proprietary system. My app and its ability to call the camera, take the picture and send the document all work fine with MobiControl installed & the device not in a LockDown profile. Once my Lockdown profile is enabled, my app is no longer able to launch the camera app. It returns to the LockDown /home screen whenever the user selects to launch the camera app. I took the device out of LockDown, and my app's permissions in Android settings are set to enabled for both camera & storage and these settings read "Enabled by Admin." Based on the response I saw here: https://discussions.soti.net/thread/how-do-i-enable-the-camera-app-and-gallery-while-the-device-is-in-lockdown-kiosk-mode-on-a-tc77/ I have tried creating a file sync rule that runs a script containing the following: "enable_system_app com.sec.android.app.camera" however this was unsuccessful. Apps can't be white-listed in application run control, only blacklisted. What else might I need to do to enable the camera in LockDown on these devices?
Hi, I'm having an issue with settings manager, in AEDO environment. It is configured to allow all options on bluetooth only. When I scan for devices when out of lockdown, I see the list of devices found. When I switch to user mode and scan for devices, nothing shows up, they only show up in admin mode. I double checked all Feature control settings, settings manager settings, lockdown settings, to no avail. I tried the latest settings manager 14.3.4, but did not help. Server version is 13.4.5203, the agent on my test device is 13.8.1047 Device is TC56 Oreo
I've just put the latest honeywell android version (HON660-O-86.00.13-(0108)) on a honeywell CT60 and since doing that every time it reboots the 'settings' > 'display' > 'advanced' > 'display size' is being changed to "large". My preferred setting is "default" as otherwise the SOTI lockdown menu is single rather than two columns and the apps are too jumbo sized. Has anyone else come across this issue where even manually changed settings are not persisting across a reboot? I have used SOTI to deploy an EPP XML config file but there appears to be no setting for "display size" in there only "font size". I've also asked this on the Honeywell site as perhaps theres an EPP XML setting to control the scale that is not yet documented. https://honeywellaidc.force.com/supportppr/s/question/0D52K00003rKSvgSAG/ct60-with-hon660o8600130108-installed-defaults-to-large-display-size?t=1567136729976&searchQuery
Greetings all ! Anyone using multiple macros for the device name on the Android platform ? Our current fleet (windows CE) use the following %REG://HKEY_LOCAL_MACHINE\\Software\Intermec\SSClient?VN=UniqueID% How would we get new device enrolling, with 2 macros (name+serial) in the android world ? When I called in and asked about this, I was sent this link https://www.soti.net/mc/help/v14.1/en/console/other/macros.html But its no help.. :-( Any advise ? cheers ! Seb
Hello Is it possible to have the webconsole in a port different from 443 and manage Android Enterprise (Work Managed Device) devices? In a case we have, the 443 port of the public IP is already in use for another application, so we use 7443, but when enrolling an Android Enterprise device, after entering enrollment ID, there is warning about server certificate and it eve though you accept, it keeps on showing it. When you choose to see the certificate it shows the info of ssl certificate of 443 port not the certificate Mobicontrol generated for 7443. I appreciate any suggestions. Thank you
Cipherlab devices have been added to our system. However, we receive an agent compatible error from WebConsole and cannot be installed any applications that we pushed.
Hi Guys, I encountered a problem with the Legacy Remote Control.It's just one user who has this problem and the Web-based Remote Control is working fine for him.If he used the Legacy mode, it takes 2-3 minutes, then the Legacy Remote Control is opening, but shows no data or device. After some time, it closed automatically. In the log of the deployment server there is a message. Error message is: "Remote Control token has expired for device" and "Comm.Client.9: System.UnauthorizedAccessException was captured when processing message: StartRemoteControlMsg:{}" and "Comm.Client.9: System.UnauthorizedAccessException: Invalid RC token.". We already uninstalled and installed the plugin again but doesn't work ether. Do you have any suggestions? Thanks for your help.
Hello Can anyone help me with my Problem? I use lockdown page to start soti surf. When i go back to lockdown Screen and open Soti Surf again, Soti surf everytime open a new tab with startpage. Is there a Chance to open only 1 TAB in Soti Surf?
We are running into issues with chrome webview stable on our Zebra TC75X Android 7.1.2 devices.After identifying some bugs with "chrome webview stable" that is constantly crashing our applications, we're trying to find a way to disable chrome so that the standalone android system webview can toggle over after being installed from another apk (webview settings are found in developer mode) We've blacklisted chrome but it is still enabled and not letting the android system webview take over. I can't find any scripts that will disable chrome either. This is affecting a large amount of devices and would like to make these adjustments with as little "remoting" in and configuration as possible.Anybody have any ideas?
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