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We deploy a homegrown APK along with a few configuration files in a profile created using MC Studio. In order for the device to be set up for first use, a series of events takes place within the app that updates a configuration file. Our development team is wanting to know if we can simply reinstall an APK while leaving the stored files untouched. I have found it possible using ADB: https://developer.android.com/studio/command-line/adb#pm Does SOTI support ADB commands or is there a way to accomplish this? I tried searching the forum for an answer but wasn't able to find anything substantial. SOTI v14.2 Android Plus devices
Instalation status is "uninstalled" even if app is installed on devices and devices has already check-in many times. We were wating for 2,3days but it is still "uninstalled". How can I reflect device's actual installation status?
Hi, i am trying to disable the emoji selection in the keyboard.The background of the request is that this option is not desired when entering the password. Is there a possibility to suppress this option in the keyboard?
i'm a newbie in soti, how do i find what profile is assigned to a device group? when i move a device from one group to another the device goes into lock down once it checks in in the 2nd group...
I have updated a package within the same profile and when deploying it, gives me an error file i/o error in every device except in the device that have installed android 9. Could you tell me what I can do and how to fix this error. Agent device version: 13.7.3 soti: 13.4.0.5389
When applying a catalog rule to deploy a Modern Enterprise Application, there is a checkbox to "Provision the application for all users of a device". I cannot get this to install the app for Any users. The log and Application tab of the device show the app as "Provisioned", but it is not installed. If this box is left unchecked, it seems to install to the user who is logged in on the computer. MobiControl Version 14.4.3.1153
Question Is it possible to install package immdiately when an user tap install button on the devices?How can we install private apps by user timing? Procedure 1.Enroll device as AE2.Apply a profile which has package as self service to a device group3.Tap Mobicontrol Agent on device lockdown screen,and open profile status4.Tap install button 5.It becomes pending status and not completed by next checkin Comment 1.We changed checkin schedule from 1/24hours to 1/30minutes temporary,but we don't want to do this treatment nexttime because it increases server load.We want to know why it isn't started to install package immediately after device manipulation untill checkin. 2.It is impossible to use App Catalog Rules for private app because our customer has not Gsuit Accoount,and,App Catalog also needs to checkin for installation and takes 2 or 3 days untill delivery apps. Alternative 1.Using FileSync for distribution app and embedding installing script on lockdown. ＜Server information＞================================================-MC version：13.4.0.5276-server environment：SaaS================================================<Device information>================================================-Agent version: 13.6.0.1662, etc.-For Android A + or AE: AE
MobiControl Server Version 14.4.2.1307. Device is a Symbol/Motorola MC92NO. I have printed a barcode setup sheet and using MobiControl Stage. Most devices connect with no problem. A couple ask for "Enter Values for Device" during the setup process. I am not sure what values that it wants.
What is the easiest way to push a Android OS update to a device over the air? Script? please let me know what everyone has used.
Hi! Is there anyone who have gotten OEMConfig (Zebra) to work in the Application Catalog Rule with managed google play store.From what I understand you should be able to add a config to the application when it is installed onto the devices? Like for example Google Chrome which also supports "Managed Configuration"
Hello, I am trying to put together a staging process using part of StageNow and then primarily MobiControl for Zebra MC9300 Android devices. I plan to have devices delivered to end users direct from vendor without a configuration applied. The intention is to provide them with documentation on how to get the device connected to wifi and our MobiControl server where they can then contact our HD to have appropriate application configurations applied. My only real issue is getting the device on wifi the way I want. I want to be able to have the end user scan a StageNow barcode to connect the device to our wifi network. However, that is not an option from the factory default state as StageNow is not running. The only option I see is manually adding a wifi network once beginning the setup from factory default setup. Does anyone know of a way to apply wifi config with a scanned bar code prior to beginning the initial setup? Devices are running Android 8.1.
Hello all, we work with mobicontrol in version v13.3.0.3454. We have a lot of device zebra tc75x under android 6 and 7 (+- 700 devices). Server -> window server 2012 R2 -> has 14 gigas of ram / 64 bit OS / 2 processor Since several days; i've noticed since each time i assign a profile to the device , the profile isn't assign ! I try to assign again, or right select retry profile installation , or reboot device ...and often the profile is installed BUT after several try ... I work here since two years without problem about assign profile in first try. Anyone has an idea about this situation or suggestion some check or ? Because, it's very strange and very stress when we plan a assign profile automatically during the night ... Here is it a copy of a screen shot and of course the assign button has been clicked several time and devices reboot also. Thanks for your help guys
Hi I'm trying to disable Wi-Fi on a Zebra TC77 (Device owner) with this script setradioenable wifi 0. It works, however it also disconnects the MobilControl agent and the cellular connection which I'm trying to use. And this makes it impossible to re-connect when the device is i another Country. The same script setradioenable wifi 0 sent to a TC75 (Device admin) gives me the wanted result and I still have connection to the device in MobiControl, so that I'm able to enable Wi-Fi again if needed. I did try to switch the sim cards between the devices without any luck. MobiControl version: 14.3.4 TC77 OEM 01-21-18.00-OG-U00-STD TC75 OEM 02-10-02-LG-00-A So I'm wondering if I'm doing it all wrong here ? Best regards Allan
Hi, I manage to enroll devices (Android Zebra, Samsung, Unitech) in the platform. I can access in remote control ; geoloc info; uninstall the app.But I have difficulties to configure equipments. When I assigned rules (application catalogs) and restrictions profiles (lockdown, ...) to devices but it has no effect. Previously, I had installed on devices the applications mobicontrol / Settings Manager / Soti Surf.Even after a reboot Mobicontrol Settings Manager displays "This app is not yet configured. retry later ... " What could have done wrong? Thanks.
Hi All, I am needing to update a few devices from Android 7 to 8 for testing and I'm unsure the best way to go about it. I have the zip file for the specific version of 8 I want to use, and I file synced it to the test device at /sdcard level, but I'm not sure if that's the correct spot or what script I need to run to get the device to actually install it. Any help? Device is a Honeywell CT60
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