Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    CT60 with latest android 8.0 is resetting display size scaling to "large" at reboot.

    I've just put the latest honeywell android version (HON660-O-86.00.13-(0108)) on a honeywell CT60 and since doing that every time it reboots the 'settings' > 'display' > 'advanced' > 'display size' is being changed to "large".  My preferred setting is "default" as otherwise the SOTI lockdown menu is single rather than two columns and the apps are too jumbo sized. Has anyone else come across this issue where even manually changed settings are not persisting across a reboot?  I have used SOTI to deploy an EPP XML config file but there appears to be no setting for "display size" in there only "font size". I've also asked this on the Honeywell site as perhaps theres an EPP XML setting to control the scale that is not yet documented. https://honeywellaidc.force.com/supportppr/s/question/0D52K00003rKSvgSAG/ct60-with-hon660o8600130108-installed-defaults-to-large-display-size?t=1567136729976&searchQuery

    Android
    6 years ago
  • 0 votes 4 answers

    Android Device name Macro

    Greetings all ! Anyone using multiple macros for the device name on the Android platform ? Our current fleet (windows CE) use the following  %REG://HKEY_LOCAL_MACHINE\\Software\Intermec\SSClient?VN=UniqueID% How would we get new device enrolling, with 2 macros (name+serial) in the android world ? When I called in and asked about this, I was sent this link https://www.soti.net/mc/help/v14.1/en/console/other/macros.html But its no help.. :-( Any advise ?  cheers ! Seb 

    SOTI MobiControl
    6 years ago
  • 0 votes 4 answers

    Android Enterprise with Webconsole Port Other than 443

    Hello Is it possible to have the webconsole in a port different from 443 and manage Android Enterprise (Work Managed Device) devices? In a case we have, the 443 port of the public IP is already in use for another application, so we use 7443, but when enrolling an Android Enterprise  device, after entering enrollment ID,  there is warning about server certificate and it eve though you accept, it keeps on showing it. When you choose to see the certificate it shows the info of ssl certificate of 443 port not the certificate Mobicontrol generated for 7443. I appreciate any suggestions. Thank you

    Android
    6 years ago
  • 0 votes 12 answers

    Cipherlab RK25WO

    Cipherlab devices have been added to our system. However, we receive an agent compatible error from WebConsole and cannot be installed any applications that we pushed. 

    Android
    6 years ago
  • 0 votes 3 answers

    Legacy Remote Control not working

    Hi Guys, I encountered a problem with the Legacy Remote Control.It's just one user who has this problem and the Web-based Remote Control is working fine for him.If he used the Legacy mode, it takes 2-3 minutes, then the Legacy Remote Control is opening, but shows no data or device. After some time, it closed automatically. In the log of the deployment server there is a message. Error message is: "Remote Control token has expired for device" and "Comm.Client.9: System.UnauthorizedAccessException was captured when processing message: StartRemoteControlMsg:{}" and "Comm.Client.9: System.UnauthorizedAccessException: Invalid RC token.". We already uninstalled and installed the plugin again but doesn't work ether. Do you have any suggestions? Thanks for your help.

    Android
    6 years ago
  • 0 votes 4 answers

    Soti Lockdown and Soti Surf

    Hello Can anyone help me with my Problem? I use lockdown page to start soti surf. When i go back to lockdown Screen and open Soti Surf again, Soti surf everytime open a new tab with startpage. Is there a Chance to open only 1 TAB in Soti Surf?

    Android
    6 years ago
  • 1 votes 6 answers

    Android 7.1.2 - WebView - Chrome Stable

    We are running into issues with chrome webview stable on our Zebra TC75X Android 7.1.2 devices.After identifying some bugs with "chrome webview stable" that is constantly crashing our applications, we're trying to find a way to disable chrome so that the standalone android system webview can toggle over after being installed from another apk (webview settings are found in developer mode)  We've blacklisted chrome but it is still enabled and not letting the android system webview take over. I can't find any scripts that will disable chrome either. This is affecting a large amount of devices and would like to make these adjustments with as little "remoting" in and configuration as possible.Anybody have any ideas? 

    Android
    6 years ago
  • 0 votes 6 answers

    Android MessageBox options

    I want to give users a choice (yes/no or cancel/ok) to perform an action. For example: when a application is starten, a popup message appears. Pressing yes (or ok) starts the application, pressing no (or cancel) aborts and doesn't start the application. The example in the scipt for AndroidPlus devices doesn't seem to work. Anybody got some experience / examples with this?

    Android
    6 years ago
  • 0 votes 3 answers

    Autoinstall Device Plugin on Andoird Enterprise (DO)

    Hello,I was wondering if there is a way to Automatically install the Device Plugin (if one is available in database) on a newly enrolled Android Enterprise device. Instead of clicking the "Install Device Plugin" action button. I presume by creating a package with a downloaded Plugin. (Or a filesync rule.)What I hope to find is a script command. Cloud server version : 14.4.0.4857

    Android
    6 years ago
  • 0 votes 1 answer

    Ignore Battery Optimization

    I am looking for a method to ignore battery optimization for a specific app on Android Enterprise devices. The batteryoptimize command only seems to work on Samsung devices, and I need this to work for non-Samsung devices. Does anybody know if I can use an intent for this purpose? If so, what intent URL do I use?

    Android
    6 years ago
  • 0 votes 1 answer

    Option to untick MobiControl from Device Administrators greyed out

    hi, We have recently upgraded to MobiControl Version: 14.3.4.1087, on some devices we are trying to initiate an OS upgrade but the option is greyed out and requires us to temporarily remove MobiControls admin privileges which is preventing it.  Unfortunately since the upgrade the option to untick and de-activate mobicontrol as a device administrator is greyed out. We have upgraded the MobiControl Device Agent version to 13.8 but still the option is greyed out. I notice when remoting the device via HTML5 a new option exists to enter admin mode or user mode, but clicking either of these provides no feedback. Please can you advise on a solution to drop the admin rights? The current device stats are: Samsung ELM Android Plus OS Version 4.4.4 (wanting to upgrade to 5.1)   Agent Version 13.8.0.1047 Thanks

    Android
    6 years ago
  • 0 votes 10 answers

    Deactivate application via script command - Android Plus Solved Locked

    Hey guys, i have a simple question. I know there is a way to send a script command todelete applications. Is there a script command to deactivate applications? Does someone know the command?

    Android
    6 years ago
  • 1 votes 1 answer

    Delete contacts via SOTI

    Hello, can I delete contacts via SOTI? Is there a script for this? Server Version 14.3 Devices: Zebra TC77 (Android 8) Thanks Daniel

    Android
    6 years ago
  • 0 votes 5 answers

    Can't login Soti via chrome

    Hello, I can access the Soti interface using internet explorer. When I try to sign in with Chrome, the page won't open and trying to load

    SOTI MobiControl
    6 years ago
  • 0 votes 1 answer

    Zebra MC93 AEDO modify system settings prompt

    I have a 14.2.3.1069 instance with Zebra MC93s enrolling with AEDO via StageNow on agent version 13.7.6 Build 1004. The devices are running the latest public Oreo BSP from Zebra (01-21-18.00-OG-U00-STD) for the Helios devices and have the Zebra OEM Plugin (Zebra_Hawkeye_RC_AE_1.6.0.102) installed. On just about 1 out of 3 of the devices I enroll I get a prompt to manually enable the modify system settings permission. The other devices never prompt for this and install all packages and profiles without issue. The devices that prompt for this actually fail to install any packages containing APKs, citing storage/permission issues. After granting the permission manually and then forcing a package reinstallation the installation is successful. Any idea on what might be going on here?     

    Android
    6 years ago

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