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We have a Zebra TC20 we are testing. We installed mobicontrol through afw#mobicontrol. Everything works well except for when we try to remote control into the device. When we pull up the app we are using. It goes into a black screen. When not in the app it doesn't show a black screen. I remember it saying privacy mode or something along those lines on the handheld screen but I wasn't staring at the handheld and I cannot get it to reproduce that message at the moment. Is there something we can do to disable this black screen. We don't have a profile with a feature control of disable screen sharing as I saw in other forum questions. I can still interact with the screen and click on the back button and then it goes to SOTI MobiControls lock down screen. But clicking on the app again produces the black screen.
This is coming from the Bitdefender Antivirus that's included with MobiControl on a TC52. As far as I know this has only come up on one device. It appears to be a system app, and from web searches it seems that this is common to come up as a false positive, but we've got to treat it seriously as it's a device that is at one of our stores. Exact Message: Error: Malware application detected (Malware Application Notification Message, packageName=com.qti.service.colorservice, displayName=com.qti.service.colorservice) MobiControl version: 14.3.0.3144 MobiControl agent version: 13.7.6.1004 TC52 OEM version: 01-21-18.00-OG-U00-STD
Hi, With the device in AE, is it possible to add the Google Bindings at a later date or can it only be done at the point of enrollment? Thanks Josh.
We have Zebra VC80x's and use a program called Velocity. Right now, I created a package that pushes our configuration file to a specific folder on the Zebra. If they change the configuration, they typically have a different name, so when I push the new file, it will show both configurations to the user. I'd like to create a package that will have a pre-install script to delete the old file but unsure how to do it in Android. Does anyone know the command(s) I need to do this. The current file is called DSC v0.15.3L.wldep and I pushed it to this path: \storage\emulated\0\com.wavelink.velocity\ Is there a simple command I can do to remove this? or does it not work this way in Android? Thank you in advance.
Hi, I'm trying to automate having to grant MobiControl access to apps with usage access. Thanks Josh.
Hey Guys, we're testing a Failover this month, where our Primary Domaincontroller gets off for a few hours. My question is: how do you set a failover LDAP-Server in Soti? I only can set up a single server in the Config: Do I have to create a new LDAP-Config similar to the active one and only change the Server-Name? How did you set up the LDAP Configuration with multiple Domain-Controllers? Thank you!
Shortly we need to deploy new certificates to Honeywell Dolphin 99EX devices running Windows Mobile 6.5. Given the number of devices we would like to automate this by using SOTI Mobicontrol. The certificates are Windows *.pfx files. I have succeeded deploying and installing the certificates by using a profile. However the certificate only installs in the personal certificate store of the handheld device, not in the intermediate or root certificate store. Do you have any idea why? I would expect SOTI to install the whole certificate chain. Without the certificate in the intermediate and root storage the certificate will not work.
Good morning everyone, Could anyone tell me if there is a way to enable the following "Advanced Permissions" on the MobiControl App on a Samsung Galaxy S7 through a script or Feature Controls? Apps that can appear on top and Apps that can change systems settings We are using Samsung Galaxy S7s, and Version: 14.2.2.1170 of Soti MobiControl MDM, and Version 13.8.0 Build 1047 of the MobiControl App. Thank you for any suggestions that you can provide.
Hello, Is It possible to find what was name of enrollments rules deleted and associated by device class name (Rule Tag) in SQL Table ? Thank you.
Hello, I have a Google Pixel 3a XL device (Android Version: 9) and I'm wanting to enable the remote control option instead of the remote view option. How do I go about doing this? The device is a Work Managed Device. Thanks, John Phillips
Hey Guys, I try to Automating the Onboarding of my Customers. I want To Automate the creation of a Geofence. But i get the Following Error from Powershell: Invoke-restmethod : { "$type": "ErrorDetails", "ErrorCode": 0, "Message": "Contract validation failed", "Data": [ "geofenceAddRequest.$type: Error parsing value" ], "HelpLink": null}In Zeile:2 Zeichen:7+ Invoke-restmethod -Uri https://$MCFQDN/Mobicontrol/api/geofence ...+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : InvalidOperation: (System.Net.HttpWebRequest:HttpWebRequest) [Invoke-RestMethod], WebException + FullyQualifiedErrorId : WebCmdletWebResponseException,Microsoft.PowerShell.Commands.InvokeRestMethodCommand I hope you can help Me. Thank You Greeting Daniel __________________________________________________________________________________________________ Code: $json=Get-Content "C:\Users\dobbertind\Documents\Exchange Online\Powershell Scripte\EMM\GeofenceVorlagenew.json" Invoke-restmethod -Uri https://$MCFQDN/Mobicontrol/api/geofences -ContentType "application/json" -Method Post -Body $json -Headers $Header2 Thats The Conent of the File: { "$type": "Geofence", "Name": "test", "Vertices": [ { "$type": "LatLong", "Latitude": 51.48232758114372, "Longitude": 7.321427263198861 }, { "$type": "LatLong", "Latitude": 51.480049150806735, "Longitude": 7.32170621293641 }, { "$type": "LatLong", "Latitude": 51.480690597252305, "Longitude": 7.3271779193267905 }, { "$type": "LatLong", "Latitude": 51.48279528003457, "Longitude": 7.326019205032357 }, { "$type": "LatLong", "Latitude": 51.48249354910483, "Longitude": 7.321678533438556 }, { "$type": "LatLong", "Latitude": 51.48028194457554, "Longitude": 7.322204246405475 }, { "$type": "LatLong", "Latitude": 51.48076970947561, "Longitude": 7.327000036124103 }, { "$type": "LatLong", "Latitude": 51.48260045174229, "Longitude": 7.325680389288776 }, { "$type": "LatLong", "Latitude": 51.48237996477796, "Longitude": 7.322032585028522 }, { "$type": "LatLong", "Latitude": 51.48051580511012, "Longitude": 7.322622671011798 }, { "$type": "LatLong", "Latitude": 51.48091002443958, "Longitude": 7.3265816115177795 }, { "$type": "LatLong", "Latitude": 51.48245346055118, "Longitude": 7.325530185583942 }, { "$type": "LatLong", "Latitude": 51.48215947674761, "Longitude": 7.322279348257892 }, { "$type": "LatLong", "Latitude": 51.48060266728896, "Longitude": 7.322807324514047 }, { "$type": "LatLong", "Latitude": 51.48103697570167, "Longitude": 7.326304925069467 }, { "$type": "LatLong", "Latitude": 51.48234655756915, "Longitude": 7.3253607874962245 }, { "$type": "LatLong", "Latitude": 51.48203921009992, "Longitude": 7.322603476628915 }, { "$type": "LatLong", "Latitude": 51.48080311783952, "Longitude": 7.323107731923715 }, { "$type": "LatLong", "Latitude": 51.48110379201345, "Longitude": 7.326015246495858 }, { "$type": "LatLong", "Latitude": 51.48222629141484, "Longitude": 7.324996007070199 }, { "$type": "LatLong", "Latitude": 51.48193230614682, "Longitude": 7.322946799382821 }, { "$type": "LatLong", "Latitude": 51.48099688586761, "Longitude": 7.323279393300668 }, { "$type": "LatLong", "Latitude": 51.481177289843345, "Longitude": 7.325607550725595 }, { "$type": "LatLong", "Latitude": 51.48205257307644, "Longitude": 7.324759972676889 }, { "$type": "LatLong", "Latitude": 51.48187217256309, "Longitude": 7.32322574912037 }, { "$type": "LatLong", "Latitude": 51.481163926610364, "Longitude": 7.323504698857919 }, { "$type": "LatLong", "Latitude": 51.48124410594958, "Longitude": 7.325103295430795 }, { "$type": "LatLong", "Latitude": 51.481892217099805, "Longitude": 7.324631226644174 }, { "$type": "LatLong", "Latitude": 51.48174522362591, "Longitude": 7.323461783513681 }, { "$type": "LatLong", "Latitude": 51.48123742434335, "Longitude": 7.32371927557911 }, { "$type": "LatLong", "Latitude": 51.48132428514781, "Longitude": 7.324749243840829 }, { "$type": "LatLong", "Latitude": 51.48174522362591, "Longitude": 7.324373734578744 }, { "$type": "LatLong", "Latitude": 51.48162495588576, "Longitude": 7.323611987218515 }, { "$type": "LatLong", "Latitude": 51.4813510115159, "Longitude": 7.323858750447885 }, { "$type": "LatLong", "Latitude": 51.48145028185666, "Longitude": 7.324405921086923 }, { "$type": "LatLong", "Latitude": 51.48157723161486, "Longitude": 7.323837292775766 }, { "$type": "LatLong", "Latitude": 51.482477624526545, "Longitude": 7.321763646515662 }, { "$type": "LatLong", "Latitude": 51.48072037589533, "Longitude": 7.326967132004554 }, { "$type": "LatLong", "Latitude": 51.48272483658168, "Longitude": 7.325958621414954 }, { "$type": "LatLong", "Latitude": 51.48012570227965, "Longitude": 7.321795833023841 }, { "$type": "LatLong", "Latitude": 51.482478472563315, "Longitude": 7.324003249747011 }, { "$type": "LatLong", "Latitude": 51.481046267281435, "Longitude": 7.326575013957322 }, { "$type": "LatLong", "Latitude": 51.48152734244336, "Longitude": 7.322047445140183 }, { "$type": "LatLong", "Latitude": 51.48265651281907, "Longitude": 7.32186505492717 }, { "$type": "LatLong", "Latitude": 51.482589698782164, "Longitude": 7.321285697779953 }, { "$type": "LatLong", "Latitude": 51.48232758114372, "Longitude": 7.321427263198861 } ]}
Hello, with TC77 and SOTI 14.3 we have a Problem with Remote Control. In the Group permission is "Control Without Notification" activated but the User get an Notification. Where can we configure the Remote Control Notification Settings? Thanks! Marco
Hello, Is there any way to see currently connected users to the management console (Web console) ? Thank you in advance.
Hey Guys, I just want to know how you handle Updates of Chrome, Playservices, ... in your environment? We're using many Zebra TC20 for internal use only. We have a few Apps which only needs internal access to our Servers, so the Zebras are configured with a Proxy for internet access, just for a quick view of prices, Information etc. Unfortunately the Google-Apps don't use this Proxy (configured with Zebra MX) for updateing themselves. That means we're still using Chrome, Play, Mail, ... Versions from the Zebra OS a few Months ago. A newer OS-Update doesn't contains newer App Versions of e.g. Chrome so we're now got stuck. Is there any chance to Update all this Google-Stuff by apk or do I have to change the WIFI so the Devices get unlimited Internet-Access? for example: The Chrome Version installed within the Nougat or Oreo OS of our Devices is 69.0.x. We just want to bring out an TWA Wrapper App which needs min. Chrome 74.x. I don't know at the moment how to Update Chrome to get this working. Many Thanks and kind regards
I can't believe it's finally here. Has anybody started using it with SOTI yet?
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