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Hello, Is it possible to set a host name with Stage Now and then display it as a device name during staging in SOTI?We tried using StageNow (via the HostManager) to set the hostname, but that did not work. Any Idea?
Why is the "Modify System Setting" feature not set "on" by Default after Installation from the MobiControl Agent ? I cant do any System Settings over the Management Console. I have a process to enroll a device automatically without doing any manuall settings. Is there any way to enable "Modify System setting" by Default or automatically ? I use Zebra TC51 Devices with Android OREO and Zebra Enterprise Home Screen (Lockdown).
Hi, I have a device that I have had in our live system many times that won't enroll now! I am provisioning the device as an Enterprise device by scanning a QR code from the GMS screen but it keeps failing on the Connection To Server screen. The device will enroll into our test system straight away but when I try to enroll back into the Live system it just fails. The logs from the MobiControl application just say "Connection to server failed" Is there a cache or something that I can clear that will help with this? I've tried to perform a factory reset several times and replace the OS on the device. The device is a Zebra TC77.
I'm trying to simplify the upload of Packages using the API but can't seem to get it to work. I'm trying to code this in Powershell and a snippet of this code is below: $MCFQDN = "SERVER.LOCATION" Get-MobiControlToken $response = ""$APIURL = "https://$MCFQDN/MobiControl/api/packages"$filename = "c:\Temp\PackageName.pcg" $Header = @{}$Header["Authorization"] = "Bearer " + $Token$Header["Accept"] = "application/json" try { $response = Invoke-RestMethod -Uri $APIURL -ContentType "multipart/related;" -Method POST -InFile $filename -Headers $Header $response}catch { $($_.Exception.Message)} The Get-MobiControl function works without issue, but each time I run this script I get a 415 error stating "Unsupported media type provided. Expected media type is multipart/related" but I have defined that. I've also tried defining it in the header instead. Is there something glaringly obvious I'm missing? Thanks in advance.
Hi All. There was an add device rule created for android with the option of skipping the activation of google account during enrolment. These devices will display the "Account activation pending" in the device details tab for android enterprise. We have now created and MGPA and done the binding on SOTI. Added this enterprise into the add device rule. Any new devices that gets enrolled using this add device rule will get the MGPA account (long charater string google account) This is the same rule we used to enroll the devices earlier with a option of skipping the google account creation during enrolment. Question is can we enable the process of the old devices getting the MGPA activated without a reset and re enroll of the devices? Mobicontrol-14.3.3.1111 Devices- Honeywell CT60 Android 7 GMS
Dear all, Deploying SM with StageNow on Android 7.X passed fine. Through the same process It cannot work on Android 8.x (Oreo)On my device :" This device agent is incompatible with your device."It seems to be clear, but I have no choice for the agent.In the Android tab on SOTI website, when I download the apk file, I cannot select the version.Is a new release will comme near ?Is there something you can provide me ?Thanks in advance !
Hi we are using SOTI for 3000+ Android devices with SOTI 13.4 and would like to switch to single app mode. However we are not able to access the administator mode and we have tried that "touch" solution in this article (https://discussions.soti.net/kb/administrator-mode-while-in-single-app-mode/) on multiple devices without success. Does this really work? Is there any script command we could use to "enable/disable" SAM ? The only fix we found so far and it's not really usable is uninstalling the application we are running - this is however a poor solution since we want to access the devices for troubleshooting. Looking forward to your response! Best regardsMarcus Oscarsson
We have a device using a custom agent. We started upgrading them in the last number of weeks but since upgrading the performance of our units has degraded, upon investigation it seems to be only affecting the units that have had the agent upgraded. We need to investigate further with assistance from SOTI however in the mean time these units need to be working correctly, as such it is suggested that we downgrade the agent. Is this possible, and if so, how. These are all remote so I won't have direct access to them.
Hello, we have a problem with the kiosk mode in Soti MobiControl (ver.: 14.4) . We use the Zebra TC77x (Soti ver.: 1374.10_15). As soon as it’s activated, the menu bar with time, battery display etc. is no longer visible. The whole bar is just completely black. Is there a solution to make it visible? Thank you and best regards Daniel
Hello Guys,i have the problem, that i can't open the nextcloud application in my managend profile on the Device. I created a new google account (for play.google.com/work) and assign this in the MobiControl configurations.My problem is now, that i can approve and assign apps in "play /work & Mobicontrol" but something is wrong.Because the other applications works pretty well. Only "Nextcloud" says: "action is not permitted".
Hello. We currently have installed SOTI MobiControl v13.4 and i am looking to update to v14 ultimately. We have the following servers: - Database and Deployment Server: WS 2008 R2 with SQL Server 2008 - a second Deployment Server: WS 2016 I am thinking to replace the old database server with a new WS2016 and SQL Server 2014 and then upgrade the Mobi version. Has anyone experienced with migration of Mobi databases? Will everything work out after importing the database to the new server? What might be possible issues? Thank you in advance.
Is there a way to run a script when an app closes? Basically, trying to wipe SOTI Surf when it closes, fresh for the next user. At the moment it’s keeping users logged in, I tried clear history and delete cookies on start up but it’s like the apps instance doesn’t fully close…
Is it possible to deploy applications from App Catalog on following Zebra devices: WT6000 = ? TC8000 = ? TC8300 = yes Oreo GMS -> AEDO ET55 = yes/no Marshmallow GMS -> AEDO But I only succeed in enrolling the device by factory reseting and using "afw#mobicontrol" tag Server is mobicontrolCloud v14.4.0.4857
We have a package of 1.5G (oreo OS update) which only contains the oreo .zip file that is being delivered to the device but after the package being downloaded into device and when it try to install it gives errir : Package file format error. I have checked the package compilation method in Package studio was correct and no issue with the file even. Server 14.1.5.1284 Agent : 13.5.1.1234
We have a package of 1.5G (oreo OS update) which only contains the oreo .zip file that is being delivered to the device but after the package being downloaded into device and when it try to install it gives errir : Package file format error. I have checked the package compilation method in Package studio was correct and no issue with the file even.
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