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Hy, For a few days now, the remote control icon has disappeared from the device page. while reading some posts, I tried to run this script: _resetfailedrcdetectionflagrestartagent But that doesn't solve the problem. I can see that I'm not the only one with this problem. My soti version : 14.1.8.1064 Thanks for your reply
Hi, we are using Mobicontol and Zebra TC51. I run a skript when a device is not connnected for 1 minute (lesser time seem not possible). The skript is only showing an Messagebox every Minute. This works fine but i want that the device makes noise too. Didn't found anything for that only the send intent in skript commands. With this it should be able to set a timer but i don't know how to set the interval etc. can someone help me with that? Found this: Create a timer To create a countdown timer, use the ACTION_SET_TIMER action and specify timer details such as the duration using extras defined below. Action ACTION_SET_TIMER Data URI None MIME Type None Extras EXTRA_LENGTH The length of the timer in seconds. (1) EXTRA_MESSAGE A custom message to identify the timer. () EXTRA_SKIP_UI A boolean specifying whether the responding app should skip its UI when setting the timer. If true, the app should bypass any confirmation UI and simply start the specified timer. (true) So i think it should be like this, but how to add the Extras? sendintent -b "intent:#Intent;action=android.intent.action.SET_TIMER;?EXTRAS?;end;"
I am using Samsung Galaxy Tab A (2018, 10.5) - TabA, with most updated patch level. Tablet info:- Tablet model: SM-T595C OS Version: Android 8.1.0 OEM Version: M1AJQ. T595CZHS3ASB1 Agent Version: 13.7.0.1031 (ELM) Android Security Patch Level: 2019-02-01 The remote control (HTML5) function is work fine under wifi but it is not work under 4G data network. The device is under the group without any configure / profile installed with. I have used the same SIM data card to other devices and work fine for the remote control under 4G data network. I have force only allow 3G/2G connection on the TabA but still can load the remote control (HTML5) screen. The project is just around the corner to production. Please advise if any possible solution to fix the remote control under 4G data network. THanks!
Currently I am looking at something around 30min to setup a single new tablet on MobiControl. Most of this is waiting for file downloads to the tablets. So I am looking for a way to speed up this process so I started looking in to setting up a dedicated router that passes though a Squid-Cache server or something similar. Has anyone tried to run a local caching server on-site to try and speed up initial provisioning times? Will this work? If so, any tips from anyone that might have tried something like this? Are there any other ideas for how I could speed up these deployment times? I am in reality only downloading around 500MB including tablet FW/Knox updates.
It seems that, if you want to deploy a certificate (using a Certificate configuration in a Policy), you also have to deploy an Authentication policy, according to the warning shown below: So we created an Authentication Policy too, and it surprises us to see that it's not necessary to define a User Password Policy.The 'Device Administrator Password' setting is enough. Is this logical? Because, when installing a certificate on a non-MobiControl-managed device (plain, out-of-the-box Android), one must configure a pincode on the device before a certificate can be installed... SOTI Support has been contacted & have indicated to us that 'if it's working for you right now, it will be ok', but I'm interested in the deeper philosophy behind the above... ;)
Hi,We are using Zebra TC70x GMS devices running Android 7.1.2 with MobiControl using work Managed device and Lockdown Mode.Battery Swap is visible when pressing the power button on the Zebra device, but the app is not opening. If I go to Admin Mode, Battery Swap is not listed among the apps. It is available on the TC70x out of the box.I understand the package name is com.zebra.hotswap, but apart from an instruction about Battery Swap and Device Administrator from Zebra I haven't been able to find any useful info.Any ideas how to get it working?
Hello all, we work with zebra tc75x Our server mobicontrol is on version 13.3.3454 The agent on your device is on version 13.3.2 build 1014 the device is enrolled on android + I must to install the soti surf (14.2.0.119) on more 200 or 300 devices during the night .. but I've notice that after the soti surf is installed , the app need some permission -> 4 app permissions is ASK after the installation How I can make for to accept PERMISSION automatically ? Is there a way ? I can't imagine press 4 time on each device ...it take me 1 day perhaps .. thanks for your time
Dear Team , My MDM servers are behind firewall. and only port 5494 is exposed to devices . till now we are using only android devices . i want to enroll Microsoft Surface pro(windows device ). can any one help to know about pre request regarding port and connectivity . and steps for enrolment . thanks
Is it possible to bind a managed enterprise account with a g-suite account. I got it to work with a regular google account but with the g-suite one it say its not compatible is there another way to do this. i tried binding the domain but then when i register a device the play store requires an account to sign in.
Hi Samsung XCover 4 running Android 8. Android Enterprise build Server version 14.1.4.1693 Agent version 13.6.0.x being upgraded via Play Store update to 13.7.2.1015 I've had 3 cases in as many days where people have updated the MobiControl agent via the play store - it's been amongst other updates like Maps so they have updated them all - and it has wiped the configuration settings of another app. The affected app is installed from the Play store via Application Manager but that's the only link between the two. Has anyone ever come across a scenario like this before whre updating the agaentand is there anything that can be done to mitigate against it? This app is about to be rolled out to 2000 devices over the coming months and I don't fancy the idea of dealing with issue on a larger scale.
Hi All, Can I push any packages or scripts for limit background processes setting?
Greetings, I'm trying to add an email account the my Zebra ET50 Android tablet using the MobiControl Profile Configuration > Email > IMAP option and I keep getting Feature is not supported (POP_IMAP) in the logs. Tried POP3 and Exchange as well. Need to setup Email account on the Android tablet that connects to Office 365. Thoughts? Thanks
Hi, we are trying to programmatically set the mobile apn on huawei P20 lite using AE agent. The solutions we explored are 2: MobiControl Stage: It fails the apn configuration giving an error. MobiContro 14.2 (cloud edition): We set the apn setting action in a profile, the agent on the devices reports a correct installation but the new apn is not installed on the devices. Is a bug ? Are we missing something ? Best regards, Paolo
Hi All, I can't access multi window from the tablet although I already unchecked the option on feature control. Is it because of the lockdown? Need your help. Thx.
Hi. Updated our verification environment to 14.3.3.1111 and tried to download a newer agent version using the new "Manage Android Agents" in Global Settings. I get the list with all manufacturers but when I press "Add" or "Update" it fails directly, "Failed to download some agents" We have allowed traffic to all documented Soti URL:s and everything seems to be working except downloading new agents. Any suggestions? Will try to run Wireshark later today. Regards Marcus
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